TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jtphelan62 from
Turbo tax was helpful
Overall a good experience. Very friendly and helpful person.
Date published: 2022-05-13
Rated 5 out of 5 by
Dredbak from
Turbo Tax continues to work for me!
I have used Turbo Tax for a home business, personal taxes and now in retirement. I have used the completely free version all the way through to the full service and I couldn't be happier. I have always found their interface, guidance/advice, and help to spot on.
Date published: 2022-05-13
Rated 5 out of 5 by
jjj6482 from
Highly Recommend TurboTax Live
I would highly recommend Turbo tax live service to understand your taxes and how they work and prepare for future!
Date published: 2022-05-13
Rated 4 out of 5 by
Lady Die131984 from
Turbo Tax is good
They helped me file my taxes and I'm not very good with technology.
Date published: 2022-05-13
Rated 4 out of 5 by
elhtlp from
Great Once I Got to Richard
Was bounced around early in the process to multiple preparers and then was cancelled from full service. After reaching out to support, I was assigned to Richard who was fantastic.
Date published: 2022-05-13
Rated 5 out of 5 by
JCrew96 from
Believer in getting a professional tax service
At first i wasnt sold on the concept but once u upload the documents it was very easy and Anita kept us updated via text messages and email. We also had 2 live calls to provide additional clarity. Folks it is well worth the money!!
Date published: 2022-05-13
Rated 2 out of 5 by
Kit and Cat from
Turbo tax was difficult this year
I have a MAC and your system was not totally compatible with it. Once again I would prefer to fill out my own taxes on line, and when I need to, to speak to an agent who could answer specific questions.
Date published: 2022-05-13
Rated 5 out of 5 by
Freida Reese from
Turbo Tax is very helpful!
The agent was very helpful and knew exactly what was wrong!
Date published: 2022-05-13
Rated 4 out of 5 by
ikos from
experience depends on the agent that was assigned
Your experience will depend on the agent you get. The first agent was very bad. she wasn't on time, not knowledgeable and definitely not polite. Then Phyllis came in and she was wonderful. very prompt with responses very professional.
Date published: 2022-05-13
Rated 5 out of 5 by
Suan1 from
Veery helpful!
I couldn't have gotten through the small business tax challenges without it!
All TurboTax® Offerings Reviews - Page 7157
Date published: 2022-05-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jtphelan62 from
Turbo tax was helpful
Overall a good experience. Very friendly and helpful person.
Date published: 2022-05-13
Rated 5 out of 5 by
Dredbak from
Turbo Tax continues to work for me!
I have used Turbo Tax for a home business, personal taxes and now in retirement. I have used the completely free version all the way through to the full service and I couldn't be happier. I have always found their interface, guidance/advice, and help to spot on.
Date published: 2022-05-13
Rated 5 out of 5 by
jjj6482 from
Highly Recommend TurboTax Live
I would highly recommend Turbo tax live service to understand your taxes and how they work and prepare for future!
Date published: 2022-05-13
Rated 4 out of 5 by
Lady Die131984 from
Turbo Tax is good
They helped me file my taxes and I'm not very good with technology.
Date published: 2022-05-13
Rated 4 out of 5 by
elhtlp from
Great Once I Got to Richard
Was bounced around early in the process to multiple preparers and then was cancelled from full service. After reaching out to support, I was assigned to Richard who was fantastic.
Date published: 2022-05-13
Rated 5 out of 5 by
JCrew96 from
Believer in getting a professional tax service
At first i wasnt sold on the concept but once u upload the documents it was very easy and Anita kept us updated via text messages and email. We also had 2 live calls to provide additional clarity. Folks it is well worth the money!!
Date published: 2022-05-13
Rated 2 out of 5 by
Kit and Cat from
Turbo tax was difficult this year
I have a MAC and your system was not totally compatible with it. Once again I would prefer to fill out my own taxes on line, and when I need to, to speak to an agent who could answer specific questions.
Date published: 2022-05-13
Rated 5 out of 5 by
Freida Reese from
Turbo Tax is very helpful!
The agent was very helpful and knew exactly what was wrong!
Date published: 2022-05-13
Rated 4 out of 5 by
ikos from
experience depends on the agent that was assigned
Your experience will depend on the agent you get. The first agent was very bad. she wasn't on time, not knowledgeable and definitely not polite. Then Phyllis came in and she was wonderful. very prompt with responses very professional.
Date published: 2022-05-13
Rated 5 out of 5 by
Suan1 from
Veery helpful!
I couldn't have gotten through the small business tax challenges without it!
All TurboTax® Offerings Reviews - Page 7157
Date published: 2022-05-13