TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from AWESOME Turbo Tax is Awesome! Quick and painless, very easy to navigate!
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is awesome.! Thank you ! This was a satisfying experience. I would recommend TurboTax to the nation.
Date published: 2023-01-17
Rated 4 out of 5 by from Turbo tax is great! It was very easy and straight forward. The expert helped me finish when I got stuck.
Date published: 2023-01-17
Rated 4 out of 5 by from It is difficult for residents to proceed on their It is difficult for residents to proceed on their own. It's harder than last year. It should be made easier to file tax returns. e.g.) You should bring last year's data, such as family situation. It is hoped that the tax return in 2023 will be further developed.
Date published: 2023-01-17
Rated 4 out of 5 by from Hidden fees Deluxe filing is supposed to be free, instead I'm charged $39 for fees + $39 processing fees. This should be clear to users before taking all the time to make sure all tax information is correct. Besides what I mentioned above, my experience with intuit is pleasant.
Date published: 2023-01-17
Rated 5 out of 5 by from BEST TAX SERVICE ON EARTH EASY, FAST, BEST TAX SERVICE ONLINE!!! THIS IS THE BEST WAY TO FILE YOUR TAXES. PERIOD.
Date published: 2023-01-17
Rated 2 out of 5 by from Ehh... SSDD Same stuff, new year. Constant silly, and unnecessary animations that slow down the process. Asking the same questions multiple times throughout, and always trying to upsell me on things I don't need or want...
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is a great company TurboTax was easy to navigate and had helpful info on certain areas where I wasn't sure what some things were. On top of that they have the free tax return option.
Date published: 2023-01-17
Rated 4 out of 5 by from Great Service I have been a customer with Turbotax for 7 years and this is the first time I have used the live chat service. It was very helpful and young lady was patient with assisting me the question that had me stumped.
Date published: 2023-01-17
Rated 4 out of 5 by from Turbo tax is awesome and easy to use. Turbo tax is awesome and so easy to use. I would use turbo tax again.
Date published: 2023-01-17
All TurboTax® Offerings Reviews - Page 7150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME Turbo Tax is Awesome! Quick and painless, very easy to navigate!
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is awesome.! Thank you ! This was a satisfying experience. I would recommend TurboTax to the nation.
Date published: 2023-01-17
Rated 4 out of 5 by from Turbo tax is great! It was very easy and straight forward. The expert helped me finish when I got stuck.
Date published: 2023-01-17
Rated 4 out of 5 by from It is difficult for residents to proceed on their It is difficult for residents to proceed on their own. It's harder than last year. It should be made easier to file tax returns. e.g.) You should bring last year's data, such as family situation. It is hoped that the tax return in 2023 will be further developed.
Date published: 2023-01-17
Rated 4 out of 5 by from Hidden fees Deluxe filing is supposed to be free, instead I'm charged $39 for fees + $39 processing fees. This should be clear to users before taking all the time to make sure all tax information is correct. Besides what I mentioned above, my experience with intuit is pleasant.
Date published: 2023-01-17
Rated 5 out of 5 by from BEST TAX SERVICE ON EARTH EASY, FAST, BEST TAX SERVICE ONLINE!!! THIS IS THE BEST WAY TO FILE YOUR TAXES. PERIOD.
Date published: 2023-01-17
Rated 2 out of 5 by from Ehh... SSDD Same stuff, new year. Constant silly, and unnecessary animations that slow down the process. Asking the same questions multiple times throughout, and always trying to upsell me on things I don't need or want...
Date published: 2023-01-17
Rated 5 out of 5 by from TurboTax is a great company TurboTax was easy to navigate and had helpful info on certain areas where I wasn't sure what some things were. On top of that they have the free tax return option.
Date published: 2023-01-17
Rated 4 out of 5 by from Great Service I have been a customer with Turbotax for 7 years and this is the first time I have used the live chat service. It was very helpful and young lady was patient with assisting me the question that had me stumped.
Date published: 2023-01-17
Rated 4 out of 5 by from Turbo tax is awesome and easy to use. Turbo tax is awesome and so easy to use. I would use turbo tax again.
Date published: 2023-01-17
All TurboTax® Offerings Reviews - Page 7150