TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from good easy to use, very accurate happy to find out i had no taxes to pay this year!
Date published: 2021-04-03
Rated 4 out of 5 by from It makes doing taxes less stressful. I have been using TurboTax for years, and it has made me feel more confident that I've included everything I need to. I would rate it 5 stars but it makes you pay to e-file state taxes.
Date published: 2021-04-03
Rated 5 out of 5 by from Complicated Becomes Understandable I've used TurboTax since 2013. As my situation changed from working to retired, Turbo tax has helped me navigate my tax obligations and returns.
Date published: 2021-04-03
Rated 5 out of 5 by from Straightforward and easy! I usually don't leave reviews but I have been going to Jackson Hewitt for years and paying hundreds of dollars! NOT ANYMORE!! TurboTax Online was simple fast and free. The online format is super easy to navigate and they really take you through EVERYTHING STEP BY STEP.
Date published: 2021-04-03
Rated 2 out of 5 by from Turbo tax hid the total fees, $80 to 170?How I just dont understand why you couldn't be mopre upfront with the cost i thought it was suppose to be only $80 not 170
Date published: 2021-04-03
Rated 4 out of 5 by from This is an awesome way to file this was very easy and i entered my information myself
Date published: 2021-04-03
Rated 5 out of 5 by from lutz19422 excellent and easy tax return assistant, east to use and checks all the boxes
Date published: 2021-04-03
Rated 2 out of 5 by from Mixed feelings about the service! Pretty straight-forward to use, with great explinations for some of the taxable items...however, seems like Turbotax loves to charge extra fees pretty arbitrarily. For example, why is there a $40 charge just to pay for the Turbotax services using my refund? Who dreamt that one up? I don't recall seeing that in the past, but certainly might discourage me from using the service in the future. Was leaning towards a 4-star...if it weren't for the arbitrary fees.
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT.E THIS IS BY FAR THE BEST TAX PROGRAM I HAVE USED.WILL USE AGAIN NEXT YEAR.
Date published: 2021-04-03
Rated 5 out of 5 by from Have been using Turbo Tax Premier for years. Turbo Tax takes most of the pain out of doing my Federal. I particularly like its ability to import my W-2 and investment information. That fact that it also runs an audit checks throughout the process and at the end is great.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good easy to use, very accurate happy to find out i had no taxes to pay this year!
Date published: 2021-04-03
Rated 4 out of 5 by from It makes doing taxes less stressful. I have been using TurboTax for years, and it has made me feel more confident that I've included everything I need to. I would rate it 5 stars but it makes you pay to e-file state taxes.
Date published: 2021-04-03
Rated 5 out of 5 by from Complicated Becomes Understandable I've used TurboTax since 2013. As my situation changed from working to retired, Turbo tax has helped me navigate my tax obligations and returns.
Date published: 2021-04-03
Rated 5 out of 5 by from Straightforward and easy! I usually don't leave reviews but I have been going to Jackson Hewitt for years and paying hundreds of dollars! NOT ANYMORE!! TurboTax Online was simple fast and free. The online format is super easy to navigate and they really take you through EVERYTHING STEP BY STEP.
Date published: 2021-04-03
Rated 2 out of 5 by from Turbo tax hid the total fees, $80 to 170?How I just dont understand why you couldn't be mopre upfront with the cost i thought it was suppose to be only $80 not 170
Date published: 2021-04-03
Rated 4 out of 5 by from This is an awesome way to file this was very easy and i entered my information myself
Date published: 2021-04-03
Rated 5 out of 5 by from lutz19422 excellent and easy tax return assistant, east to use and checks all the boxes
Date published: 2021-04-03
Rated 2 out of 5 by from Mixed feelings about the service! Pretty straight-forward to use, with great explinations for some of the taxable items...however, seems like Turbotax loves to charge extra fees pretty arbitrarily. For example, why is there a $40 charge just to pay for the Turbotax services using my refund? Who dreamt that one up? I don't recall seeing that in the past, but certainly might discourage me from using the service in the future. Was leaning towards a 4-star...if it weren't for the arbitrary fees.
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT.E THIS IS BY FAR THE BEST TAX PROGRAM I HAVE USED.WILL USE AGAIN NEXT YEAR.
Date published: 2021-04-03
Rated 5 out of 5 by from Have been using Turbo Tax Premier for years. Turbo Tax takes most of the pain out of doing my Federal. I particularly like its ability to import my W-2 and investment information. That fact that it also runs an audit checks throughout the process and at the end is great.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7150