TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Quick and Easy This is my first time filing a return and it was easy to do. Thank you.
Date published: 2021-04-12
Rated 5 out of 5 by from The Best Great and simple to use tax preparation package. I highly recommend.
Date published: 2021-04-12
Rated 4 out of 5 by from WELL SCRIPTED TUTORIALS EASY TO FOLLOW INSTRUCTIONS. QUESTION MARKS REVEAL ANSWERS TO TAX QUESTIONS. WOULD RECOMMEND USING TURBO TAX OVER OTHER TAX PREPARING SERVICES.
Date published: 2021-04-12
Rated 4 out of 5 by from Very good guidance Federal is very good, however, before going to state, more questions ca be asked. It is directly going to state return
Date published: 2021-04-12
Rated 4 out of 5 by from Consistently good but sometimes has a hiccup I've always liked the ease of Turbo Tax. However, sometimes is tends to get confused when you jump around and sometimes it doesn't recalculate after making changes, otherwise a very good product.Sami
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome helped me file my taxes so i can get my stimulas and am happy with the results
Date published: 2021-04-12
Rated 5 out of 5 by from Saves time with tax law information I like the ability to follow the interview questions and be able to look at the tax form within the software.
Date published: 2021-04-12
Rated 3 out of 5 by from Need more TT direction Need more input from TT when it comes to K-1 or 1041 (are they the same?) where to find info. Do I need to look at forms supporting K-1 and/or 1041 to get right info in right place? There was what looked like some conflicting data. Can I get a TT agent to review just this part and does that cost and how much?
Date published: 2021-04-12
Rated 5 out of 5 by from Great! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great BUT! I had to change my email and credit card last year due to exposures that might have resulted in someone using my credit therefore I did not receive the auto ship of this year's version. I tried to to contact Intuit Turbo Tax to update my credit card and email address but they made it so difficult that I could not accomplish this. I had to go out and buy a new copy at Walmart. I did not get an opportunity to reserve an auto ship for next year with this version. I guess you don't want my business anymore.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 7145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy This is my first time filing a return and it was easy to do. Thank you.
Date published: 2021-04-12
Rated 5 out of 5 by from The Best Great and simple to use tax preparation package. I highly recommend.
Date published: 2021-04-12
Rated 4 out of 5 by from WELL SCRIPTED TUTORIALS EASY TO FOLLOW INSTRUCTIONS. QUESTION MARKS REVEAL ANSWERS TO TAX QUESTIONS. WOULD RECOMMEND USING TURBO TAX OVER OTHER TAX PREPARING SERVICES.
Date published: 2021-04-12
Rated 4 out of 5 by from Very good guidance Federal is very good, however, before going to state, more questions ca be asked. It is directly going to state return
Date published: 2021-04-12
Rated 4 out of 5 by from Consistently good but sometimes has a hiccup I've always liked the ease of Turbo Tax. However, sometimes is tends to get confused when you jump around and sometimes it doesn't recalculate after making changes, otherwise a very good product.Sami
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome helped me file my taxes so i can get my stimulas and am happy with the results
Date published: 2021-04-12
Rated 5 out of 5 by from Saves time with tax law information I like the ability to follow the interview questions and be able to look at the tax form within the software.
Date published: 2021-04-12
Rated 3 out of 5 by from Need more TT direction Need more input from TT when it comes to K-1 or 1041 (are they the same?) where to find info. Do I need to look at forms supporting K-1 and/or 1041 to get right info in right place? There was what looked like some conflicting data. Can I get a TT agent to review just this part and does that cost and how much?
Date published: 2021-04-12
Rated 5 out of 5 by from Great! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is Great BUT! I had to change my email and credit card last year due to exposures that might have resulted in someone using my credit therefore I did not receive the auto ship of this year's version. I tried to to contact Intuit Turbo Tax to update my credit card and email address but they made it so difficult that I could not accomplish this. I had to go out and buy a new copy at Walmart. I did not get an opportunity to reserve an auto ship for next year with this version. I guess you don't want my business anymore.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 7145