TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Very helpful The reviewers were very helpful in addressing any and all questand concerns
Date published: 2021-04-03
Rated 4 out of 5 by from Easy It was good and easy to use. I'd use it again next year.
Date published: 2021-04-03
Rated 4 out of 5 by from Pretty smooth taxes I appreciate the ease of use of this service. Relatively painless and thorough.
Date published: 2021-04-03
Rated 4 out of 5 by from Reliable Year after Year Reliably used for decades. While not perfect it does the job with few hiccups and asks about items I would not have thought of without its help. When I have questions the help files point me in the right direction. I trust and rely on TurboTax.
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is Super Easy! It was my first time filing taxes and it was super easy.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax - Easy to use Easy to use. Like the way it guides the user through the process and allows the ability to ask questions along the way.
Date published: 2021-04-03
Rated 5 out of 5 by from easy i was skeptical about filing online but turbotax made it easy
Date published: 2021-04-03
Rated 5 out of 5 by from Awesome It was easy to use. Filing made simple. gives the best refunds
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax makes my taxes a breeze! I have been using Turbo Tax for many years and it is excellent!
Date published: 2021-04-03
Rated 3 out of 5 by from Turbo Tax can use some tweaks I think Turbo Tax has a good platform, but there are two items I encountered that were less than optimal. 1) I tried to get online help a couple of times and it was unavailable. 2) They need to tell the customer upfront what the total cost is going to be and give you the option of removing the extras. Thought it would cost me $90 and it ended up costing $190/
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7134
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very helpful The reviewers were very helpful in addressing any and all questand concerns
Date published: 2021-04-03
Rated 4 out of 5 by from Easy It was good and easy to use. I'd use it again next year.
Date published: 2021-04-03
Rated 4 out of 5 by from Pretty smooth taxes I appreciate the ease of use of this service. Relatively painless and thorough.
Date published: 2021-04-03
Rated 4 out of 5 by from Reliable Year after Year Reliably used for decades. While not perfect it does the job with few hiccups and asks about items I would not have thought of without its help. When I have questions the help files point me in the right direction. I trust and rely on TurboTax.
Date published: 2021-04-03
Rated 5 out of 5 by from TurboTax is Super Easy! It was my first time filing taxes and it was super easy.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax - Easy to use Easy to use. Like the way it guides the user through the process and allows the ability to ask questions along the way.
Date published: 2021-04-03
Rated 5 out of 5 by from easy i was skeptical about filing online but turbotax made it easy
Date published: 2021-04-03
Rated 5 out of 5 by from Awesome It was easy to use. Filing made simple. gives the best refunds
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax makes my taxes a breeze! I have been using Turbo Tax for many years and it is excellent!
Date published: 2021-04-03
Rated 3 out of 5 by from Turbo Tax can use some tweaks I think Turbo Tax has a good platform, but there are two items I encountered that were less than optimal. 1) I tried to get online help a couple of times and it was unavailable. 2) They need to tell the customer upfront what the total cost is going to be and give you the option of removing the extras. Thought it would cost me $90 and it ended up costing $190/
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7134