TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Software Generally Good. Support, not so much. The basic tax preparing process went pretty well. I had two problems. First, I understood the filing of my state return was included in the purchase price. This was not the case. When trying to file and pay, I could not get the payment process to work. I spent an hour and a half on the phone with Intuit with no resolution. I was ultimately disconnected. I eventually got the process to work. Second, when trying to file, I got an error for a payee name too long on a worksheet. There is no direct method, I could find, to quickly repair the error. The name came from the forms I downloaded from the payees website. I was eventually able to find and change the length from 'Corporation' to 'Corp'. I though this was a gratuitous error that Intuit could easily have suggested a fix and implemented same with my approval.
Date published: 2021-03-10
Rated 5 out of 5 by from Great The information I received was very helpful. I appreciated the assistance.
Date published: 2021-03-10
Rated 5 out of 5 by from Love the convenience of of Turbo Tax Turbo Tax is easy to use and so convenient to use at home.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBOTAX IS WORTH IT as much as I HATE doing taxes you made it bare able.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is so EASY to use I'm responsible for filing taxes for our LLC and Turbo Tax Business was easy to use with clear instructions and explanations. It beats Tax Act by a mile! Not even a competition.
Date published: 2021-03-10
Rated 5 out of 5 by from Thank you Turbo Tax Easy to use, and it helps when the program walks me through things.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo is very helpful I have used Turbo Tax for many years now. If I didn't already have a very good idea of Taxes, and my own personal income tax situation, I would have a difficult time in preparing my return. My return is not complex, I have retirement income and I file the standard deduction.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy to use Great experience! Very self explanatory with the extra forms you need to use.
Date published: 2021-03-10
Rated 3 out of 5 by from Some problems Program would not allow me to enter foreign tax as a credit. Help function was no help at all.
Date published: 2021-03-10
Rated 5 out of 5 by from Great/Easy excellent product. Easy to use. I really liked it.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7092
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Software Generally Good. Support, not so much. The basic tax preparing process went pretty well. I had two problems. First, I understood the filing of my state return was included in the purchase price. This was not the case. When trying to file and pay, I could not get the payment process to work. I spent an hour and a half on the phone with Intuit with no resolution. I was ultimately disconnected. I eventually got the process to work. Second, when trying to file, I got an error for a payee name too long on a worksheet. There is no direct method, I could find, to quickly repair the error. The name came from the forms I downloaded from the payees website. I was eventually able to find and change the length from 'Corporation' to 'Corp'. I though this was a gratuitous error that Intuit could easily have suggested a fix and implemented same with my approval.
Date published: 2021-03-10
Rated 5 out of 5 by from Great The information I received was very helpful. I appreciated the assistance.
Date published: 2021-03-10
Rated 5 out of 5 by from Love the convenience of of Turbo Tax Turbo Tax is easy to use and so convenient to use at home.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBOTAX IS WORTH IT as much as I HATE doing taxes you made it bare able.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is so EASY to use I'm responsible for filing taxes for our LLC and Turbo Tax Business was easy to use with clear instructions and explanations. It beats Tax Act by a mile! Not even a competition.
Date published: 2021-03-10
Rated 5 out of 5 by from Thank you Turbo Tax Easy to use, and it helps when the program walks me through things.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo is very helpful I have used Turbo Tax for many years now. If I didn't already have a very good idea of Taxes, and my own personal income tax situation, I would have a difficult time in preparing my return. My return is not complex, I have retirement income and I file the standard deduction.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy to use Great experience! Very self explanatory with the extra forms you need to use.
Date published: 2021-03-10
Rated 3 out of 5 by from Some problems Program would not allow me to enter foreign tax as a credit. Help function was no help at all.
Date published: 2021-03-10
Rated 5 out of 5 by from Great/Easy excellent product. Easy to use. I really liked it.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7092