TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Continues to get better I've been using turbotax for quite a few years, and they continue to make each year's taxes easier to file. Plenty of options for other upgrades, make my life easier!
Date published: 2021-03-15
Rated 5 out of 5 by from User Friendly: So easy for us to file. Turbo Tax continually reviewed my input on our taxes. I'm not an accountant but I feel as though I'm a professional because TurboTax makes it so user friendly and in layman terms.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy and thorough This is my 10th year using TurboTax. I love the interface and ease of use.
Date published: 2021-03-15
Rated 5 out of 5 by from Sweet deal It was easy to use and I got a great refund. Super duper!!
Date published: 2021-03-15
Rated 2 out of 5 by from Required deluxe for college credit I have filed with the online turbotax for years now for free. This year in order to claim the American Opportunity Tax credit they made me upgrade to deluxe. I have used the free version in the past claiming the same credit. I also was not a huge fan of the constant pushing to upgrade as well as not telling you the price until after you have added all of your information.
Date published: 2021-03-15
Rated 5 out of 5 by from Fast, Free, and Easy The process was super easy and if I had a question that I didn't understand Turbo Tax helped me to understand the question I was being asked.
Date published: 2021-03-15
Rated 4 out of 5 by from Woe to any who print their returns You guys have a good product but you seem more interested in getting users to file electronically than by mail. So far, the only hijacked returns I've read about are for users who e-Filed. Moral of the story: Do not e-File until that vulnerability is fixed.
Date published: 2021-03-15
Rated 5 out of 5 by from GREAT PRODUCT ! I HAVE BEEN USING THIS SINCE YOU HAD TYHE 5 1/2" FLOPPY DISKS !
Date published: 2021-03-15
Rated 2 out of 5 by from 2020 Business Tax I have less than great confidence in this. For years you have known and told me that I did not need to file Michigan taxes. This year I had to look for the law. When I completed taxes it ran me through a wizard that was to print forms to send and nothing useful was printed. Who knows what is real? I may have to reconsider next year - if I am not in jail.
Date published: 2021-03-15
Rated 5 out of 5 by from Amazing continued service Very helpful and intuitive service, customer support was a huge help with entering in the correct information with my purchase of a new home.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7091
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Continues to get better I've been using turbotax for quite a few years, and they continue to make each year's taxes easier to file. Plenty of options for other upgrades, make my life easier!
Date published: 2021-03-15
Rated 5 out of 5 by from User Friendly: So easy for us to file. Turbo Tax continually reviewed my input on our taxes. I'm not an accountant but I feel as though I'm a professional because TurboTax makes it so user friendly and in layman terms.
Date published: 2021-03-15
Rated 5 out of 5 by from So easy and thorough This is my 10th year using TurboTax. I love the interface and ease of use.
Date published: 2021-03-15
Rated 5 out of 5 by from Sweet deal It was easy to use and I got a great refund. Super duper!!
Date published: 2021-03-15
Rated 2 out of 5 by from Required deluxe for college credit I have filed with the online turbotax for years now for free. This year in order to claim the American Opportunity Tax credit they made me upgrade to deluxe. I have used the free version in the past claiming the same credit. I also was not a huge fan of the constant pushing to upgrade as well as not telling you the price until after you have added all of your information.
Date published: 2021-03-15
Rated 5 out of 5 by from Fast, Free, and Easy The process was super easy and if I had a question that I didn't understand Turbo Tax helped me to understand the question I was being asked.
Date published: 2021-03-15
Rated 4 out of 5 by from Woe to any who print their returns You guys have a good product but you seem more interested in getting users to file electronically than by mail. So far, the only hijacked returns I've read about are for users who e-Filed. Moral of the story: Do not e-File until that vulnerability is fixed.
Date published: 2021-03-15
Rated 5 out of 5 by from GREAT PRODUCT ! I HAVE BEEN USING THIS SINCE YOU HAD TYHE 5 1/2" FLOPPY DISKS !
Date published: 2021-03-15
Rated 2 out of 5 by from 2020 Business Tax I have less than great confidence in this. For years you have known and told me that I did not need to file Michigan taxes. This year I had to look for the law. When I completed taxes it ran me through a wizard that was to print forms to send and nothing useful was printed. Who knows what is real? I may have to reconsider next year - if I am not in jail.
Date published: 2021-03-15
Rated 5 out of 5 by from Amazing continued service Very helpful and intuitive service, customer support was a huge help with entering in the correct information with my purchase of a new home.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 7091