TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use and very thorough! Each time I needed help, an agent called me in less than 5 minutes and they walked me through the process I had a question about.
Date published: 2021-03-09
Rated 5 out of 5 by from Worked well Not much to tell. Took about an hour and a half start to finish. Our returns are simple and we filed both state and federal for free.
Date published: 2021-03-09
Rated 5 out of 5 by from Awsome awsome ............................................
Date published: 2021-03-09
Rated 5 out of 5 by from I love using Turbo Tax!! This was my first year filing a complex return and Turbotax made it a very smooth process.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is Easy Stress Free and Helpful I highly recommend and it was done and filed quickly
Date published: 2021-03-09
Rated 4 out of 5 by from Great, Thanks! It's a good website, I didn't appreciate they kept asking me to upgrade, though
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax Deluxe Unfortunately I was unable to use the free version but am still a happy customer. I save every year living in a state that has no income tax so save by not needing to file a state return.
Date published: 2021-03-09
Rated 1 out of 5 by from A bad year for TurboTax I have used this for years without issue and loved it. This year when importing brokerage statements the software would hang with the "connection error" message. Reading message boards, many other users experienced the same. I finally got tired of useless support and cleared and restarted my return. For brokerage items, I simply entered bottom-line totals. Hopefully next filing season this won't be an issue.
Date published: 2021-03-09
Rated 5 out of 5 by from Super easy!! I thought i was going to have to owe like a million dollars- Turbo tax made me go through every single solution to minimize what i would need to be! Super happy!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is just the right product This is the only way I file all my taxes for almost 20 years now. JUST WORKS!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use and very thorough! Each time I needed help, an agent called me in less than 5 minutes and they walked me through the process I had a question about.
Date published: 2021-03-09
Rated 5 out of 5 by from Worked well Not much to tell. Took about an hour and a half start to finish. Our returns are simple and we filed both state and federal for free.
Date published: 2021-03-09
Rated 5 out of 5 by from Awsome awsome ............................................
Date published: 2021-03-09
Rated 5 out of 5 by from I love using Turbo Tax!! This was my first year filing a complex return and Turbotax made it a very smooth process.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is Easy Stress Free and Helpful I highly recommend and it was done and filed quickly
Date published: 2021-03-09
Rated 4 out of 5 by from Great, Thanks! It's a good website, I didn't appreciate they kept asking me to upgrade, though
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax Deluxe Unfortunately I was unable to use the free version but am still a happy customer. I save every year living in a state that has no income tax so save by not needing to file a state return.
Date published: 2021-03-09
Rated 1 out of 5 by from A bad year for TurboTax I have used this for years without issue and loved it. This year when importing brokerage statements the software would hang with the "connection error" message. Reading message boards, many other users experienced the same. I finally got tired of useless support and cleared and restarted my return. For brokerage items, I simply entered bottom-line totals. Hopefully next filing season this won't be an issue.
Date published: 2021-03-09
Rated 5 out of 5 by from Super easy!! I thought i was going to have to owe like a million dollars- Turbo tax made me go through every single solution to minimize what i would need to be! Super happy!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is just the right product This is the only way I file all my taxes for almost 20 years now. JUST WORKS!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7061