TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo is awesome easy to use and efficient. Cost nothing and e-filed
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax Easy to use. Step by step process is great. Use it every year.
Date published: 2021-03-09
Rated 3 out of 5 by from Easy to prepare but unable to e-file TurboTax Business - could not e-file as the s/w had a flaw - tax preparer was a single member LLC entity that uses a SS# for the Tax ID. S/W asks for a person associated with that entity to be entered as a contact, but it creates an error when you enter the information which prevents you from e-filing. When you remove the contact it will not allow you to e-file and asks you to enter the contact again..... it's an endless loop with no way to e-file.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great I had repeated rejections of my return but your agent helped me by Chat to correct the problem. I just submitted online and hope it will go through or email it.
Date published: 2021-03-09
Rated 4 out of 5 by from easy easier than expected. most questions were clearly explained
Date published: 2021-03-09
Rated 5 out of 5 by from very easy to do We got thru this and it was not hard. All questions asked were anwered.
Date published: 2021-03-09
Rated 5 out of 5 by from So easy!!! First time filing after college and was super nervous but they make it so easy! Literally anyone can use this and for free! Will def do this from now on.
Date published: 2021-03-09
Rated 2 out of 5 by from Terrible problems with getting the CD switched Turbotax itself is easy to use, although it is now harder to switch back and forth at the end. I bought a CD and it was impossible to find the box for the code and none of the auto answers gave any help. I magically found it and then the code wouldn't work. Called and eventually got a new code, but it took a long conversation and was all very stressful!
Date published: 2021-03-09
Rated 5 out of 5 by from super easy The walk through is very thorough and easy to understand. Filing is easy with Turbotax
Date published: 2021-03-09
Rated 4 out of 5 by from I depend on Turbotax every year I buy a copy of Turbotax at a local store every year, and love the ability to compare to prior years (5 year comparison). Its easy to load/register/operate and e-file. Good-job for 2020 taxes!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7049
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is awesome easy to use and efficient. Cost nothing and e-filed
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax Easy to use. Step by step process is great. Use it every year.
Date published: 2021-03-09
Rated 3 out of 5 by from Easy to prepare but unable to e-file TurboTax Business - could not e-file as the s/w had a flaw - tax preparer was a single member LLC entity that uses a SS# for the Tax ID. S/W asks for a person associated with that entity to be entered as a contact, but it creates an error when you enter the information which prevents you from e-filing. When you remove the contact it will not allow you to e-file and asks you to enter the contact again..... it's an endless loop with no way to e-file.
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is great I had repeated rejections of my return but your agent helped me by Chat to correct the problem. I just submitted online and hope it will go through or email it.
Date published: 2021-03-09
Rated 4 out of 5 by from easy easier than expected. most questions were clearly explained
Date published: 2021-03-09
Rated 5 out of 5 by from very easy to do We got thru this and it was not hard. All questions asked were anwered.
Date published: 2021-03-09
Rated 5 out of 5 by from So easy!!! First time filing after college and was super nervous but they make it so easy! Literally anyone can use this and for free! Will def do this from now on.
Date published: 2021-03-09
Rated 2 out of 5 by from Terrible problems with getting the CD switched Turbotax itself is easy to use, although it is now harder to switch back and forth at the end. I bought a CD and it was impossible to find the box for the code and none of the auto answers gave any help. I magically found it and then the code wouldn't work. Called and eventually got a new code, but it took a long conversation and was all very stressful!
Date published: 2021-03-09
Rated 5 out of 5 by from super easy The walk through is very thorough and easy to understand. Filing is easy with Turbotax
Date published: 2021-03-09
Rated 4 out of 5 by from I depend on Turbotax every year I buy a copy of Turbotax at a local store every year, and love the ability to compare to prior years (5 year comparison). Its easy to load/register/operate and e-file. Good-job for 2020 taxes!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7049