TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Turbotax is easy but slimy Hidden fees everywhere. Screw you turbotax. I use you cause you're easy, but if there were a different option, I would change without a doubt.
Date published: 2021-03-18
Rated 4 out of 5 by from BETTER EACH YEAR Been doing TURBO TAX on and off since 1996 and it has become so user friendly, Only wish it only cost the $55.00 that I paid back in 96.
Date published: 2021-03-18
Rated 3 out of 5 by from too expensive Too expensive and not able to view return during preparation to make sure information is entered correctly. too many attempts to squeeze additional money out of us.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo tax is great Great experience I would use this again next year!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is really great! I haven't filed for nearly 25 years, and was feeling very unsure of the process. I am grateful that my bank and TurboTax designed a free product to help people on a small fixed income, I am very appreciative of the opportunity to use your service. I am very impressed that you have done this and plan to use TurboTax in the future,
Date published: 2021-03-18
Rated 5 out of 5 by from Worked Great few slow spots I love the multiple attempts at finding the largest refund possible. Though the process does make it so that one must review entire sections when I only wanted to go over a portion of a section. I have learned much about what I can focus on for helping me lower my taxes for the next tax season and THAT IS GREAT!!! Now if TurboTax can find me a way to deduct my child support or make my ex-wife pay additional taxes on the child support she receives I would attempt to do back flips all the way to TurboTax's home office.
Date published: 2021-03-18
Rated 5 out of 5 by from Good It was easy for me to follow through with. I can do it again.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is outstanding in every respect! My 14th consecutive year using TurboTax. I've never had an issue. I will continue using TurboTax as it seems to improve every year.
Date published: 2021-03-18
Rated 5 out of 5 by from Consistently good! Have used TT since 2013 and the product/support continues to improve. 2020 return has been the easiest yet. Highly recommended--and they offer a discount at various stores.
Date published: 2021-03-18
Rated 5 out of 5 by from Tubo tax is excellent!!! It's was a very good experience. I will use again next year
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 7046
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax is easy but slimy Hidden fees everywhere. Screw you turbotax. I use you cause you're easy, but if there were a different option, I would change without a doubt.
Date published: 2021-03-18
Rated 4 out of 5 by from BETTER EACH YEAR Been doing TURBO TAX on and off since 1996 and it has become so user friendly, Only wish it only cost the $55.00 that I paid back in 96.
Date published: 2021-03-18
Rated 3 out of 5 by from too expensive Too expensive and not able to view return during preparation to make sure information is entered correctly. too many attempts to squeeze additional money out of us.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo tax is great Great experience I would use this again next year!
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax is really great! I haven't filed for nearly 25 years, and was feeling very unsure of the process. I am grateful that my bank and TurboTax designed a free product to help people on a small fixed income, I am very appreciative of the opportunity to use your service. I am very impressed that you have done this and plan to use TurboTax in the future,
Date published: 2021-03-18
Rated 5 out of 5 by from Worked Great few slow spots I love the multiple attempts at finding the largest refund possible. Though the process does make it so that one must review entire sections when I only wanted to go over a portion of a section. I have learned much about what I can focus on for helping me lower my taxes for the next tax season and THAT IS GREAT!!! Now if TurboTax can find me a way to deduct my child support or make my ex-wife pay additional taxes on the child support she receives I would attempt to do back flips all the way to TurboTax's home office.
Date published: 2021-03-18
Rated 5 out of 5 by from Good It was easy for me to follow through with. I can do it again.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is outstanding in every respect! My 14th consecutive year using TurboTax. I've never had an issue. I will continue using TurboTax as it seems to improve every year.
Date published: 2021-03-18
Rated 5 out of 5 by from Consistently good! Have used TT since 2013 and the product/support continues to improve. 2020 return has been the easiest yet. Highly recommended--and they offer a discount at various stores.
Date published: 2021-03-18
Rated 5 out of 5 by from Tubo tax is excellent!!! It's was a very good experience. I will use again next year
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 7046