TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax is convenient Easy and simple, quick response, but had some difficulty with refreshing program
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo tax is great Great experience, very easy to do. Will chose this way again next year.
Date published: 2022-06-10
Rated 4 out of 5 by from Turbo tax expert was great Karen was very useful and easy to talk to and was comfortable for me to ask questions I may find intimidating to ask elsewhere and she was okay with repetitive questions too. There was a slight delay due to some other matters out of both of our controls but, she got us right back on track.
Date published: 2022-06-10
Rated 5 out of 5 by from TRY TURBO TAX Turbo tax is so amazing. So easy going and calming. I get really nervous and scared whenever tax season comes around because I'm so young and have barely worked so when I started it was scared but I have used turbo tax for 2 years and both years it has been amazing. So if you are debating or thinking about turbo tax think no more and debate no more because this is it.
Date published: 2022-06-10
Rated 5 out of 5 by from TurboTax has a new customer for life! Amazing Great experience all around with TurboTax. I used the full service selection. From start to finish, all my questions were answered and my tax expert walked me through each step. Everything was taken care of for me. It was effortless. I will continue to use this service from now on each tax season.
Date published: 2022-06-10
Rated 5 out of 5 by from I thought I was going to owe I tried to do my taxes on my own and I’m not sure what I did wrong but it said I owed which I couldn’twrap my head around. I decided to do the full service to see where I went wrong and my tax preparer ended up getting me a refund triple the size of what I thought I was going to have to pay!
Date published: 2022-06-10
Rated 5 out of 5 by from I love turbotax Good Experience and easy to work the app. Thank You.
Date published: 2022-06-10
Rated 1 out of 5 by from Not free It is not free as advertised. Simple to use, but fee is ridiculous.
Date published: 2022-06-10
Rated 5 out of 5 by from TurboTax is awesome Very easy and painless. The overall experience was good.
Date published: 2022-06-10
Rated 5 out of 5 by from Great Service Georgene was outstanding! I will file again next year with Turbo Tax and Goergene
Date published: 2022-06-10
All TurboTax® Offerings Reviews - Page 7046
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is convenient Easy and simple, quick response, but had some difficulty with refreshing program
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo tax is great Great experience, very easy to do. Will chose this way again next year.
Date published: 2022-06-10
Rated 4 out of 5 by from Turbo tax expert was great Karen was very useful and easy to talk to and was comfortable for me to ask questions I may find intimidating to ask elsewhere and she was okay with repetitive questions too. There was a slight delay due to some other matters out of both of our controls but, she got us right back on track.
Date published: 2022-06-10
Rated 5 out of 5 by from TRY TURBO TAX Turbo tax is so amazing. So easy going and calming. I get really nervous and scared whenever tax season comes around because I'm so young and have barely worked so when I started it was scared but I have used turbo tax for 2 years and both years it has been amazing. So if you are debating or thinking about turbo tax think no more and debate no more because this is it.
Date published: 2022-06-10
Rated 5 out of 5 by from TurboTax has a new customer for life! Amazing Great experience all around with TurboTax. I used the full service selection. From start to finish, all my questions were answered and my tax expert walked me through each step. Everything was taken care of for me. It was effortless. I will continue to use this service from now on each tax season.
Date published: 2022-06-10
Rated 5 out of 5 by from I thought I was going to owe I tried to do my taxes on my own and I’m not sure what I did wrong but it said I owed which I couldn’twrap my head around. I decided to do the full service to see where I went wrong and my tax preparer ended up getting me a refund triple the size of what I thought I was going to have to pay!
Date published: 2022-06-10
Rated 5 out of 5 by from I love turbotax Good Experience and easy to work the app. Thank You.
Date published: 2022-06-10
Rated 1 out of 5 by from Not free It is not free as advertised. Simple to use, but fee is ridiculous.
Date published: 2022-06-10
Rated 5 out of 5 by from TurboTax is awesome Very easy and painless. The overall experience was good.
Date published: 2022-06-10
Rated 5 out of 5 by from Great Service Georgene was outstanding! I will file again next year with Turbo Tax and Goergene
Date published: 2022-06-10
All TurboTax® Offerings Reviews - Page 7046