TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from A bad year for TurboTax I have used this for years without issue and loved it. This year when importing brokerage statements the software would hang with the "connection error" message. Reading message boards, many other users experienced the same. I finally got tired of useless support and cleared and restarted my return. For brokerage items, I simply entered bottom-line totals. Hopefully next filing season this won't be an issue.
Date published: 2021-03-09
Rated 5 out of 5 by from Super easy!! I thought i was going to have to owe like a million dollars- Turbo tax made me go through every single solution to minimize what i would need to be! Super happy!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is just the right product This is the only way I file all my taxes for almost 20 years now. JUST WORKS!
Date published: 2021-03-09
Rated 5 out of 5 by from I am grateful for the ease with which I was able t I have never file a tax return on my own. I've been paying large fees. But as my return became simpler to do I decided to do it myself. My research led me to TurboTax. I chatted with their sales people and had my questions answered. I am impressed that the software corrected errors I made.
Date published: 2021-03-09
Rated 4 out of 5 by from Works good for us We got our taxes prepared and filed with minimum hassle. Only got stuck on one section, which was on us, not Turbotax.
Date published: 2021-03-09
Rated 5 out of 5 by from Very thorough and user-friendly! Well presented format, very detailed and easy to navigate through.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is easy accurate This year was a little difficult but the tax help from Turbo Tax was excellent
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax was very easy to complete The explanations were very helpful and the format was easy to follow
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax gets things done quickly. Really love how quick it is to file. The only problem I have is the separate, required fees that are tacked on at the end for state and federal filing...
Date published: 2021-03-09
Rated 3 out of 5 by from taxes again got it done! although, if your taxes get more complicated, you are pressured yo be upsold again and again and again. Real cool, guys!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7044
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from A bad year for TurboTax I have used this for years without issue and loved it. This year when importing brokerage statements the software would hang with the "connection error" message. Reading message boards, many other users experienced the same. I finally got tired of useless support and cleared and restarted my return. For brokerage items, I simply entered bottom-line totals. Hopefully next filing season this won't be an issue.
Date published: 2021-03-09
Rated 5 out of 5 by from Super easy!! I thought i was going to have to owe like a million dollars- Turbo tax made me go through every single solution to minimize what i would need to be! Super happy!
Date published: 2021-03-09
Rated 5 out of 5 by from TurboTax is just the right product This is the only way I file all my taxes for almost 20 years now. JUST WORKS!
Date published: 2021-03-09
Rated 5 out of 5 by from I am grateful for the ease with which I was able t I have never file a tax return on my own. I've been paying large fees. But as my return became simpler to do I decided to do it myself. My research led me to TurboTax. I chatted with their sales people and had my questions answered. I am impressed that the software corrected errors I made.
Date published: 2021-03-09
Rated 4 out of 5 by from Works good for us We got our taxes prepared and filed with minimum hassle. Only got stuck on one section, which was on us, not Turbotax.
Date published: 2021-03-09
Rated 5 out of 5 by from Very thorough and user-friendly! Well presented format, very detailed and easy to navigate through.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is easy accurate This year was a little difficult but the tax help from Turbo Tax was excellent
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax was very easy to complete The explanations were very helpful and the format was easy to follow
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo Tax gets things done quickly. Really love how quick it is to file. The only problem I have is the separate, required fees that are tacked on at the end for state and federal filing...
Date published: 2021-03-09
Rated 3 out of 5 by from taxes again got it done! although, if your taxes get more complicated, you are pressured yo be upsold again and again and again. Real cool, guys!
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 7044