TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great experience and very easy to understand turbo tax was great and very helpful. it wasn't hard
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to use Easy to use and helpful tools. Will be busing next year
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is awsom your expert just seemed like he was fit to be tide
Date published: 2021-03-10
Rated 5 out of 5 by from I love using Turbotax!! I have used Turbotax for several years. It is so user friendly... will continue using for years to come.
Date published: 2021-03-10
Rated 2 out of 5 by from Impossible to understand; too many glitches Turbotax cost us our stimulus. Because TT's software had major issues in e-filing our return, we were forced to file late and by mail. This cost us penalties, but that's not all! Because our taxes were filed manually, the IRS **still hadn't gotten to them** by the time the first stimulus payment was approved. Note: they DID cash our check, they just didn't process our return (as of 3/9/2021, they STILL haven't). Since they didn't have a record or our return, they never sent us a stimulus check. Now it's 2020 and it is still affecting us. Our AGI, which is required to match last years' return isn't in the IRS's system. Therefore, it won't let us e-file *again*! And it will be months before we get our return. All thanks to TurboTax screwing up in the first place. Unacceptable. If I hadn't already paid, I'd be using another software.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is awesome It’s very easy and fast to use and have been using this as a way to file my taxes for the past 5 years! I love it
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is awesome Turbo tax was easier this year ..i love it ..I have been dealing with turbo for years and they have never let me down.
Date published: 2021-03-10
Rated 4 out of 5 by from seems to have more issues with the software Had issues on paying for the state filing, using a credit card
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Awesome Turbo Tax is Awesome, very easy to use and very simple
Date published: 2021-03-10
Rated 5 out of 5 by from That was fast I was surprised how quickly I was done. Pretty easy.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7012
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great experience and very easy to understand turbo tax was great and very helpful. it wasn't hard
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to use Easy to use and helpful tools. Will be busing next year
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is awsom your expert just seemed like he was fit to be tide
Date published: 2021-03-10
Rated 5 out of 5 by from I love using Turbotax!! I have used Turbotax for several years. It is so user friendly... will continue using for years to come.
Date published: 2021-03-10
Rated 2 out of 5 by from Impossible to understand; too many glitches Turbotax cost us our stimulus. Because TT's software had major issues in e-filing our return, we were forced to file late and by mail. This cost us penalties, but that's not all! Because our taxes were filed manually, the IRS **still hadn't gotten to them** by the time the first stimulus payment was approved. Note: they DID cash our check, they just didn't process our return (as of 3/9/2021, they STILL haven't). Since they didn't have a record or our return, they never sent us a stimulus check. Now it's 2020 and it is still affecting us. Our AGI, which is required to match last years' return isn't in the IRS's system. Therefore, it won't let us e-file *again*! And it will be months before we get our return. All thanks to TurboTax screwing up in the first place. Unacceptable. If I hadn't already paid, I'd be using another software.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is awesome It’s very easy and fast to use and have been using this as a way to file my taxes for the past 5 years! I love it
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is awesome Turbo tax was easier this year ..i love it ..I have been dealing with turbo for years and they have never let me down.
Date published: 2021-03-10
Rated 4 out of 5 by from seems to have more issues with the software Had issues on paying for the state filing, using a credit card
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Awesome Turbo Tax is Awesome, very easy to use and very simple
Date published: 2021-03-10
Rated 5 out of 5 by from That was fast I was surprised how quickly I was done. Pretty easy.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7012