TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy! Turbo Tax made the process of filing taxes quick and easy!
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use very good fast and reliable I was able to do taxes without any problems
Date published: 2021-03-11
Rated 5 out of 5 by from THIS WAS EASY TO USE THIS WAS AN EASY SYSTEM TO USE, STEP BY STEP INSTRUCTIONS
Date published: 2021-03-11
Rated 5 out of 5 by from Love Turbo Tax. Have used it for many years. Always a delight to use Turbo Tax. I had questions on dependents, 1099-DIV and other tax related items. Used the help and easily figured stuff out. Turbo Tax is the best!
Date published: 2021-03-11
Rated 2 out of 5 by from it got a little better Been using Turbo tax for 8 years. It has gotten a little more user friendly with each passing year. This year was the year I expected it to have all the kinks worked out, and as I navigated the user interface for the first 2 hours or so I was pretty pleased; however, when hitting the end of the Wisconsin state tax portion, like last year, and all the years before, the screens are simply not very intuitive and really confuse a person. Not only that some of the info doesn't populate when TT clearly has it on record from last year, and the years prior. Likewise, getting live assistance last year was much much easier, and less time consuming. TT can do better, especially for what the DIY service costs.
Date published: 2021-03-11
Rated 5 out of 5 by from great product have recommended it. have recommended it to several friends who are now using it. They say the same thing.
Date published: 2021-03-11
Rated 5 out of 5 by from Great Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-11
Rated 5 out of 5 by from great It was easy to follow the questions didn't have any big problems
Date published: 2021-03-11
Rated 2 out of 5 by from ticks me off federal had errors IN WHAT IT COPIED FROM LAST YEARS state has errors but wont tell me what just keeps saying need to check need to check
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax made filing so easy. I was so hesitate about doing it myself but after hearing great things about Turbo, I gave it a chance. I am so glad I did. I will recommend it to my family and friends!!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy! Turbo Tax made the process of filing taxes quick and easy!
Date published: 2021-03-11
Rated 5 out of 5 by from easy to use very good fast and reliable I was able to do taxes without any problems
Date published: 2021-03-11
Rated 5 out of 5 by from THIS WAS EASY TO USE THIS WAS AN EASY SYSTEM TO USE, STEP BY STEP INSTRUCTIONS
Date published: 2021-03-11
Rated 5 out of 5 by from Love Turbo Tax. Have used it for many years. Always a delight to use Turbo Tax. I had questions on dependents, 1099-DIV and other tax related items. Used the help and easily figured stuff out. Turbo Tax is the best!
Date published: 2021-03-11
Rated 2 out of 5 by from it got a little better Been using Turbo tax for 8 years. It has gotten a little more user friendly with each passing year. This year was the year I expected it to have all the kinks worked out, and as I navigated the user interface for the first 2 hours or so I was pretty pleased; however, when hitting the end of the Wisconsin state tax portion, like last year, and all the years before, the screens are simply not very intuitive and really confuse a person. Not only that some of the info doesn't populate when TT clearly has it on record from last year, and the years prior. Likewise, getting live assistance last year was much much easier, and less time consuming. TT can do better, especially for what the DIY service costs.
Date published: 2021-03-11
Rated 5 out of 5 by from great product have recommended it. have recommended it to several friends who are now using it. They say the same thing.
Date published: 2021-03-11
Rated 5 out of 5 by from Great Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-11
Rated 5 out of 5 by from great It was easy to follow the questions didn't have any big problems
Date published: 2021-03-11
Rated 2 out of 5 by from ticks me off federal had errors IN WHAT IT COPIED FROM LAST YEARS state has errors but wont tell me what just keeps saying need to check need to check
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax made filing so easy. I was so hesitate about doing it myself but after hearing great things about Turbo, I gave it a chance. I am so glad I did. I will recommend it to my family and friends!!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7011