TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Fairly Easy to Use While I did get to file this most recent Federal Tax return (for Tax Year 2020), I wanted to also file my 2019 Federal Tax Return also. I had not (due to SARS-CoV-2 responding economic lockdowns,) Filed my 2019 Federal Return last year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is awesome! File your own taxes with turbo tax. It walks you through every step and is super simple.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Great it was very easy and I'm excited to have been able to find a site that was easy and user friendly
Date published: 2021-03-11
Rated 4 out of 5 by from Software Glitches The software overall is good, but has issues with business info transferred in. One of the worksheets insisted on a business name and EIN # that was non-existent. I had trouble with this using the Business software too. I had to mail all my returns because I couldn't fix the error and Turbo Tax reps refused to help me with it. I'm not sure I am going to use this product next year.
Date published: 2021-03-11
Rated 5 out of 5 by from Its the best Kool easy convenient I like it how explain to u and I understand it
Date published: 2021-03-11
Rated 4 out of 5 by from turbo tax is easy, simple, and understandable no problems, the system explains and answers questions as you proceed
Date published: 2021-03-11
Rated 5 out of 5 by from This was fabulously friendly and easy way to file I truly appreciate the ease of filing my taxes. This format truly came in handy. Thank you.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax TurboTax is pretty easy to work with. It covers a wide range of topics that a person might encounter when filing their topics. It will notify you of possible errors. My only complaint is that it has gotten more expensive to use. The initial cost is reasonable but they are now charging for more services such as state forms and filing fees.
Date published: 2021-03-11
Rated 3 out of 5 by from Better than last year I still had issues when it came to software. I didn't need the 502A form but I could not efile without it until I finally was able to delete the form. It took 3 hours before I finally found somewhat who had suggested it.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax was amazing Super simple very easy way to file taxes highly recommend
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7009
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Fairly Easy to Use While I did get to file this most recent Federal Tax return (for Tax Year 2020), I wanted to also file my 2019 Federal Tax Return also. I had not (due to SARS-CoV-2 responding economic lockdowns,) Filed my 2019 Federal Return last year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is awesome! File your own taxes with turbo tax. It walks you through every step and is super simple.
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Great it was very easy and I'm excited to have been able to find a site that was easy and user friendly
Date published: 2021-03-11
Rated 4 out of 5 by from Software Glitches The software overall is good, but has issues with business info transferred in. One of the worksheets insisted on a business name and EIN # that was non-existent. I had trouble with this using the Business software too. I had to mail all my returns because I couldn't fix the error and Turbo Tax reps refused to help me with it. I'm not sure I am going to use this product next year.
Date published: 2021-03-11
Rated 5 out of 5 by from Its the best Kool easy convenient I like it how explain to u and I understand it
Date published: 2021-03-11
Rated 4 out of 5 by from turbo tax is easy, simple, and understandable no problems, the system explains and answers questions as you proceed
Date published: 2021-03-11
Rated 5 out of 5 by from This was fabulously friendly and easy way to file I truly appreciate the ease of filing my taxes. This format truly came in handy. Thank you.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax TurboTax is pretty easy to work with. It covers a wide range of topics that a person might encounter when filing their topics. It will notify you of possible errors. My only complaint is that it has gotten more expensive to use. The initial cost is reasonable but they are now charging for more services such as state forms and filing fees.
Date published: 2021-03-11
Rated 3 out of 5 by from Better than last year I still had issues when it came to software. I didn't need the 502A form but I could not efile without it until I finally was able to delete the form. It took 3 hours before I finally found somewhat who had suggested it.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax was amazing Super simple very easy way to file taxes highly recommend
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7009