TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is very easy to use! Turbo Tax makes a very confusing subject (taxes) easy!
Date published: 2022-07-11
Rated 3 out of 5 by from This is good If you could have a worksheet with details ESPP RSU it will help better . For example in my case ESPP was being double taxed , if turbo tax can handle it automatically , that would be awesome .
Date published: 2022-07-11
Rated 5 out of 5 by from TurboTax is Awesome Exactly what I was looking for. Would highly recommend.
Date published: 2022-07-11
Rated 5 out of 5 by from turbo tax is awesome! It was easy and fun! I had no issues and everything was straight and forward and easily rectified if I made any mistakes.
Date published: 2022-07-11
Rated 5 out of 5 by from Awesome MMG encanto todo fácil y rápido aunque tube problemas con mi declaración pero fue fácil de hacerlo
Date published: 2022-07-11
Rated 5 out of 5 by from Turbo Tax is Awesome Easy and safe to use. Anyone can use this program.
Date published: 2022-07-11
Rated 5 out of 5 by from Love TurboTax! Super simple & ALWAYS SAVE $$! Awesome product, you guys keep it simple & always save me money!
Date published: 2022-07-11
Rated 5 out of 5 by from easy to use Easy to navigate. I used the expert function several and it was very helpful.
Date published: 2022-07-11
Rated 1 out of 5 by from I won't be using this service again I have used TurboTax for years, but will not use it again in the future. I had the first 2 agents drop me after giving them all my information. Then on the 3rd agent it took me so long to explain what I needed, due to our language barrier, that I had to file for an extension. After months of getting the details straight she informed me that my tax return was rejected. A new agent picked up my case, someone who was supposed to be more experienced. He assured me that the problem was easy to fix and he would send me a message regarding my new tax return to review the next day. After not hearing from him for days and not seeing my account when signing in, I got worried, again. At this point I had called TurboTax at least 8 times. I called, again, and the man helping me didn't fix the problem and closed my account. Everything was erased. When I called back they connected me to John, who finally after over an hour fixed the issue and sent me a new review. I was full service the whole time and in the end still had to pay over $400 even though it took forever and waisted a ton of my time.
Date published: 2022-07-11
Rated 5 out of 5 by from Tax prep It t was easy to follow and not as grueling as I expected.
Date published: 2022-07-11
All TurboTax® Offerings Reviews - Page 6990
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy to use! Turbo Tax makes a very confusing subject (taxes) easy!
Date published: 2022-07-11
Rated 3 out of 5 by from This is good If you could have a worksheet with details ESPP RSU it will help better . For example in my case ESPP was being double taxed , if turbo tax can handle it automatically , that would be awesome .
Date published: 2022-07-11
Rated 5 out of 5 by from TurboTax is Awesome Exactly what I was looking for. Would highly recommend.
Date published: 2022-07-11
Rated 5 out of 5 by from turbo tax is awesome! It was easy and fun! I had no issues and everything was straight and forward and easily rectified if I made any mistakes.
Date published: 2022-07-11
Rated 5 out of 5 by from Awesome MMG encanto todo fácil y rápido aunque tube problemas con mi declaración pero fue fácil de hacerlo
Date published: 2022-07-11
Rated 5 out of 5 by from Turbo Tax is Awesome Easy and safe to use. Anyone can use this program.
Date published: 2022-07-11
Rated 5 out of 5 by from Love TurboTax! Super simple & ALWAYS SAVE $$! Awesome product, you guys keep it simple & always save me money!
Date published: 2022-07-11
Rated 5 out of 5 by from easy to use Easy to navigate. I used the expert function several and it was very helpful.
Date published: 2022-07-11
Rated 1 out of 5 by from I won't be using this service again I have used TurboTax for years, but will not use it again in the future. I had the first 2 agents drop me after giving them all my information. Then on the 3rd agent it took me so long to explain what I needed, due to our language barrier, that I had to file for an extension. After months of getting the details straight she informed me that my tax return was rejected. A new agent picked up my case, someone who was supposed to be more experienced. He assured me that the problem was easy to fix and he would send me a message regarding my new tax return to review the next day. After not hearing from him for days and not seeing my account when signing in, I got worried, again. At this point I had called TurboTax at least 8 times. I called, again, and the man helping me didn't fix the problem and closed my account. Everything was erased. When I called back they connected me to John, who finally after over an hour fixed the issue and sent me a new review. I was full service the whole time and in the end still had to pay over $400 even though it took forever and waisted a ton of my time.
Date published: 2022-07-11
Rated 5 out of 5 by from Tax prep It t was easy to follow and not as grueling as I expected.
Date published: 2022-07-11
All TurboTax® Offerings Reviews - Page 6990