TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Nina is wonderful!! And so very helpful!!!!!!!! Nina helped me get my taxes done. She was very helpful and knowledgeable
Date published: 2022-06-28
Rated 5 out of 5 by from Turbotax very helpful!!! The process was took some time, but my expert was patient and helped answer all the questions I had!
Date published: 2022-06-28
Rated 5 out of 5 by from First SE filing in years. went Awesome! First SE filing in years. went Awesome! Integration of QB seemed seamless.
Date published: 2022-06-28
Rated 4 out of 5 by from Loren was amazing Had the best experience with Loren. Reliable, patient, and helpful.
Date published: 2022-06-28
Rated 3 out of 5 by from Big unresolved issue with MA return Overall, Turbotax is okay. I have been using it for years. However, there is a big issue with the MA return regarding Research Credit that has gone unresolved for 3 years. I am unable to e-file the return, as required, because of the error. I have contracted Turbotax many times regarding this error but it has yet to be corrected. I'm happy to discuss with anyone who will listen.
Date published: 2022-06-28
Rated 5 out of 5 by from Turbo tax is amazing This was by far the best experience I have ever had, this was my first time filing for my business and I was very afraid that I would fail epically l. Turbo tax made it so simple for me to understand I learned so much! I will be back again next year
Date published: 2022-06-28
Rated 4 out of 5 by from Quick & easy The process was very quick & easy. I did not get the responses I had hoped for, but I did get a better outcome than I expected.
Date published: 2022-06-28
Rated 4 out of 5 by from Online Experience At first, I felt a bit scared to fill up my own taxes with mistakes, but online support is fantastic. Thank you so much, :)
Date published: 2022-06-28
Rated 1 out of 5 by from Closed my account before it even got started. My account was closed without my permission. I filed for extension then after opening and then TT account my extension was missing unable to locate by TT. Then it magically reappeared. See my account notes. The lady that was supposed to set me up with my tax professional hung up on me and closed my account after I told her I was getting on an airplane and couldn’t talk. See my account notes.
Date published: 2022-06-28
Rated 5 out of 5 by from TurboTax makes filing so easy! Great, easy to use and gives me a lot of confidence!
Date published: 2022-06-28
All TurboTax® Offerings Reviews - Page 6989
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Nina is wonderful!! And so very helpful!!!!!!!! Nina helped me get my taxes done. She was very helpful and knowledgeable
Date published: 2022-06-28
Rated 5 out of 5 by from Turbotax very helpful!!! The process was took some time, but my expert was patient and helped answer all the questions I had!
Date published: 2022-06-28
Rated 5 out of 5 by from First SE filing in years. went Awesome! First SE filing in years. went Awesome! Integration of QB seemed seamless.
Date published: 2022-06-28
Rated 4 out of 5 by from Loren was amazing Had the best experience with Loren. Reliable, patient, and helpful.
Date published: 2022-06-28
Rated 3 out of 5 by from Big unresolved issue with MA return Overall, Turbotax is okay. I have been using it for years. However, there is a big issue with the MA return regarding Research Credit that has gone unresolved for 3 years. I am unable to e-file the return, as required, because of the error. I have contracted Turbotax many times regarding this error but it has yet to be corrected. I'm happy to discuss with anyone who will listen.
Date published: 2022-06-28
Rated 5 out of 5 by from Turbo tax is amazing This was by far the best experience I have ever had, this was my first time filing for my business and I was very afraid that I would fail epically l. Turbo tax made it so simple for me to understand I learned so much! I will be back again next year
Date published: 2022-06-28
Rated 4 out of 5 by from Quick & easy The process was very quick & easy. I did not get the responses I had hoped for, but I did get a better outcome than I expected.
Date published: 2022-06-28
Rated 4 out of 5 by from Online Experience At first, I felt a bit scared to fill up my own taxes with mistakes, but online support is fantastic. Thank you so much, :)
Date published: 2022-06-28
Rated 1 out of 5 by from Closed my account before it even got started. My account was closed without my permission. I filed for extension then after opening and then TT account my extension was missing unable to locate by TT. Then it magically reappeared. See my account notes. The lady that was supposed to set me up with my tax professional hung up on me and closed my account after I told her I was getting on an airplane and couldn’t talk. See my account notes.
Date published: 2022-06-28
Rated 5 out of 5 by from TurboTax makes filing so easy! Great, easy to use and gives me a lot of confidence!
Date published: 2022-06-28
All TurboTax® Offerings Reviews - Page 6989