TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Whitecastlequeen from
Nina is wonderful!! And so very helpful!!!!!!!!
Nina helped me get my taxes done. She was very helpful and knowledgeable
Date published: 2022-06-28
Rated 5 out of 5 by
Edwin17 from
Turbotax very helpful!!!
The process was took some time, but my expert was patient and helped answer all the questions I had!
Date published: 2022-06-28
Rated 5 out of 5 by
M1keasdf from
First SE filing in years. went Awesome!
First SE filing in years. went Awesome! Integration of QB seemed seamless.
Date published: 2022-06-28
Rated 4 out of 5 by
Jesonian89 from
Loren was amazing
Had the best experience with Loren. Reliable, patient, and helpful.
Date published: 2022-06-28
Rated 3 out of 5 by
KARice from
Big unresolved issue with MA return
Overall, Turbotax is okay. I have been using it for years. However, there is a big issue with the MA return regarding Research Credit that has gone unresolved for 3 years. I am unable to e-file the return, as required, because of the error. I have contracted Turbotax many times regarding this error but it has yet to be corrected. I'm happy to discuss with anyone who will listen.
Date published: 2022-06-28
Rated 5 out of 5 by
Vonskii from
Turbo tax is amazing
This was by far the best experience I have ever had, this was my first time filing for my business and I was very afraid that I would fail epically l. Turbo tax made it so simple for me to understand I learned so much! I will be back again next year
Date published: 2022-06-28
Rated 4 out of 5 by
willkil83 from
Quick & easy
The process was very quick & easy. I did not get the responses I had hoped for, but I did get a better outcome than I expected.
Date published: 2022-06-28
Rated 4 out of 5 by
RLeduc10 from
Online Experience
At first, I felt a bit scared to fill up my own taxes with mistakes, but online support is fantastic. Thank you so much, :)
Date published: 2022-06-28
Rated 1 out of 5 by
SpeedwayRN TT from
Closed my account before it even got started.
My account was closed without my permission. I filed for extension then after opening and then TT account my extension was missing unable to locate by TT. Then it magically reappeared. See my account notes. The lady that was supposed to set me up with my tax professional hung up on me and closed my account after I told her I was getting on an airplane and couldn’t talk. See my account notes.
Date published: 2022-06-28
Rated 5 out of 5 by
BobM_TT from
TurboTax makes filing so easy!
Great, easy to use and gives me a lot of confidence!
All TurboTax® Offerings Reviews - Page 6989
Date published: 2022-06-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Whitecastlequeen from
Nina is wonderful!! And so very helpful!!!!!!!!
Nina helped me get my taxes done. She was very helpful and knowledgeable
Date published: 2022-06-28
Rated 5 out of 5 by
Edwin17 from
Turbotax very helpful!!!
The process was took some time, but my expert was patient and helped answer all the questions I had!
Date published: 2022-06-28
Rated 5 out of 5 by
M1keasdf from
First SE filing in years. went Awesome!
First SE filing in years. went Awesome! Integration of QB seemed seamless.
Date published: 2022-06-28
Rated 4 out of 5 by
Jesonian89 from
Loren was amazing
Had the best experience with Loren. Reliable, patient, and helpful.
Date published: 2022-06-28
Rated 3 out of 5 by
KARice from
Big unresolved issue with MA return
Overall, Turbotax is okay. I have been using it for years. However, there is a big issue with the MA return regarding Research Credit that has gone unresolved for 3 years. I am unable to e-file the return, as required, because of the error. I have contracted Turbotax many times regarding this error but it has yet to be corrected. I'm happy to discuss with anyone who will listen.
Date published: 2022-06-28
Rated 5 out of 5 by
Vonskii from
Turbo tax is amazing
This was by far the best experience I have ever had, this was my first time filing for my business and I was very afraid that I would fail epically l. Turbo tax made it so simple for me to understand I learned so much! I will be back again next year
Date published: 2022-06-28
Rated 4 out of 5 by
willkil83 from
Quick & easy
The process was very quick & easy. I did not get the responses I had hoped for, but I did get a better outcome than I expected.
Date published: 2022-06-28
Rated 4 out of 5 by
RLeduc10 from
Online Experience
At first, I felt a bit scared to fill up my own taxes with mistakes, but online support is fantastic. Thank you so much, :)
Date published: 2022-06-28
Rated 1 out of 5 by
SpeedwayRN TT from
Closed my account before it even got started.
My account was closed without my permission. I filed for extension then after opening and then TT account my extension was missing unable to locate by TT. Then it magically reappeared. See my account notes. The lady that was supposed to set me up with my tax professional hung up on me and closed my account after I told her I was getting on an airplane and couldn’t talk. See my account notes.
Date published: 2022-06-28
Rated 5 out of 5 by
BobM_TT from
TurboTax makes filing so easy!
Great, easy to use and gives me a lot of confidence!
All TurboTax® Offerings Reviews - Page 6989
Date published: 2022-06-28