TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Quick and east Easy step by step instructions. Had a person call me and help me, also. It was so quickly submitted and completed, cannot complain!
Date published: 2021-03-11
Rated 1 out of 5 by from Higher Prices $150.00 to do my taxes. Outrageous I have never had to pay this much. After the year we had way to kick us wail we are down.
Date published: 2021-03-11
Rated 2 out of 5 by from Like Kind Exchange Process is Terrible Please improve the walk through of your Like Kind Exchange (8824)!
Date published: 2021-03-11
Rated 2 out of 5 by from Turbo tax I will not be using turbotax after being charged extra this year for my taxes due to 401k being withdrawn early.
Date published: 2021-03-11
Rated 5 out of 5 by from I am greatful for making this easy I was scared in the beginning but you made the step by step easy for me to manouver
Date published: 2021-03-11
Rated 5 out of 5 by from Great Tool. Simple and intuitive. The steps were simple and easy to follow. I enjoyed using this tool very much. 8th year in a row!
Date published: 2021-03-11
Rated 3 out of 5 by from You're slipping! I was disappointed this year! . Your stimulus calculation was correct but answer was wrong. Our income was over 150,000 yet you calculated a full 2400 etc stimulus. . Made a change in federal after finishing state (dividend ownership) and amount and state would not recalculate. Since it was the state of MO, ownership mattered. We're paying MO a few bucks more than we should. It's not enough to matter, just enough to be frustrating! Especially since your screen touts 100% accuracy for both federal and state! I'm a retired EA and find these errors annoying. Other than that, Turbotax is still a very usable format and quite thorough.
Date published: 2021-03-11
Rated 5 out of 5 by from Good Software Been using it for 5 years and it gets the job done.
Date published: 2021-03-11
Rated 5 out of 5 by from Good and easy to use Easy for foreigners and free for simple tax payers
Date published: 2021-03-11
Rated 5 out of 5 by from Great way to do your taxes! Have been using Turbotax since 2011. As life's circumstances have changed in the past 9 years Turbotax programs have kept up and continuously made doing taxes easier. Filing long form taxes is very coordinated and simple. Enjoy answering the questions and the prompts simplify getting the figures into the correct areas.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6987
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick and east Easy step by step instructions. Had a person call me and help me, also. It was so quickly submitted and completed, cannot complain!
Date published: 2021-03-11
Rated 1 out of 5 by from Higher Prices $150.00 to do my taxes. Outrageous I have never had to pay this much. After the year we had way to kick us wail we are down.
Date published: 2021-03-11
Rated 2 out of 5 by from Like Kind Exchange Process is Terrible Please improve the walk through of your Like Kind Exchange (8824)!
Date published: 2021-03-11
Rated 2 out of 5 by from Turbo tax I will not be using turbotax after being charged extra this year for my taxes due to 401k being withdrawn early.
Date published: 2021-03-11
Rated 5 out of 5 by from I am greatful for making this easy I was scared in the beginning but you made the step by step easy for me to manouver
Date published: 2021-03-11
Rated 5 out of 5 by from Great Tool. Simple and intuitive. The steps were simple and easy to follow. I enjoyed using this tool very much. 8th year in a row!
Date published: 2021-03-11
Rated 3 out of 5 by from You're slipping! I was disappointed this year! . Your stimulus calculation was correct but answer was wrong. Our income was over 150,000 yet you calculated a full 2400 etc stimulus. . Made a change in federal after finishing state (dividend ownership) and amount and state would not recalculate. Since it was the state of MO, ownership mattered. We're paying MO a few bucks more than we should. It's not enough to matter, just enough to be frustrating! Especially since your screen touts 100% accuracy for both federal and state! I'm a retired EA and find these errors annoying. Other than that, Turbotax is still a very usable format and quite thorough.
Date published: 2021-03-11
Rated 5 out of 5 by from Good Software Been using it for 5 years and it gets the job done.
Date published: 2021-03-11
Rated 5 out of 5 by from Good and easy to use Easy for foreigners and free for simple tax payers
Date published: 2021-03-11
Rated 5 out of 5 by from Great way to do your taxes! Have been using Turbotax since 2011. As life's circumstances have changed in the past 9 years Turbotax programs have kept up and continuously made doing taxes easier. Filing long form taxes is very coordinated and simple. Enjoy answering the questions and the prompts simplify getting the figures into the correct areas.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6987