TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from NICE BUT EXPENSIVE! EASY TO USE. GREAT JOB OF IMPORTING INFORMATION. ADDED ADDITIONAL CHARGES TO RETURN UNEXPECTEDLY RIGHT AT THE END! ENDED UP PAYING TWICE THE COST OF THE SOFTWARE!
Date published: 2021-03-16
Rated 2 out of 5 by from 2020 Tax for Fed and state Everything went very well. Would like for State file to be included in price. Lot easier to file.
Date published: 2021-03-16
Rated 5 out of 5 by from User friendly!! Turbo Tax is extremely easy to use! They pretty much walk you through every step of the tax process, without sitting in front of an accountant. I use it every year!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY TO USE. BEST AND HIGHEST RETURN. WILL NEVER USE ANOTHER SERVICE
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is user friendly Easy to follow i was able to enter in less since they can upload my W2's with just putting in the Import Code.
Date published: 2021-03-16
Rated 3 out of 5 by from is good " but it tricks you until the end. today mix feelings. is fast easy to follow but is not transparent with the amount you're going to pay. until you can't go back to dispute the price you are charged for services even if a simple w-2 form. won't use it again.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is outstanding! TurboTax has saved us the time and money by doing the returns ourselves. Every section of return is explained and reviewed to make sure everything is included and is correct. Thanks for another great year in taxes TurboTax!
Date published: 2021-03-16
Rated 4 out of 5 by from Somewhat confusing Had difficulty importing Social Security and Equity info
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great Very efficient website, they do not miss a thing!!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Very smooth and easy to use!! I would recommend it to anyone!!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6987
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from NICE BUT EXPENSIVE! EASY TO USE. GREAT JOB OF IMPORTING INFORMATION. ADDED ADDITIONAL CHARGES TO RETURN UNEXPECTEDLY RIGHT AT THE END! ENDED UP PAYING TWICE THE COST OF THE SOFTWARE!
Date published: 2021-03-16
Rated 2 out of 5 by from 2020 Tax for Fed and state Everything went very well. Would like for State file to be included in price. Lot easier to file.
Date published: 2021-03-16
Rated 5 out of 5 by from User friendly!! Turbo Tax is extremely easy to use! They pretty much walk you through every step of the tax process, without sitting in front of an accountant. I use it every year!
Date published: 2021-03-16
Rated 5 out of 5 by from TURBO TAX IS AWESOME EASY TO USE. BEST AND HIGHEST RETURN. WILL NEVER USE ANOTHER SERVICE
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is user friendly Easy to follow i was able to enter in less since they can upload my W2's with just putting in the Import Code.
Date published: 2021-03-16
Rated 3 out of 5 by from is good " but it tricks you until the end. today mix feelings. is fast easy to follow but is not transparent with the amount you're going to pay. until you can't go back to dispute the price you are charged for services even if a simple w-2 form. won't use it again.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is outstanding! TurboTax has saved us the time and money by doing the returns ourselves. Every section of return is explained and reviewed to make sure everything is included and is correct. Thanks for another great year in taxes TurboTax!
Date published: 2021-03-16
Rated 4 out of 5 by from Somewhat confusing Had difficulty importing Social Security and Equity info
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great Very efficient website, they do not miss a thing!!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Very smooth and easy to use!! I would recommend it to anyone!!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6987