TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I love using TurboTax I have been using TurboTax for well over 20 years and it has always been there to help with all my usual and unusual tax issues. From Military pay, having a child, buying/selling/renting a house, working in separate states, to working overseas for the government in a non-military capacity. They have always given or found the answers for me.
Date published: 2021-03-25
Rated 5 out of 5 by from I Had a Slight Challenge but Got Help Right Away! It was challenging for me, some of the questions. Then I didn't have a certain document, however, when I asked for help I really thought it would take forever. I received immediate assistance from a live operator and was easy to file!
Date published: 2021-03-25
Rated 5 out of 5 by from Super friendly Was able to answer all my questions. She was very friendly and knowledgeable
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Outstandind TurboTax was easy to use.. I have been using is for many years.
Date published: 2021-03-25
Rated 4 out of 5 by from turbotax is pretty good Overall, Turbo tax works for me. However, I have had a request for last year and this year and that is to allow me to fill in Schedule A as a worksheet. Because of the tax law change, we don't itemize however, I want to fill that schedule out to act as a reminder of my deductions across the board. The year before, I had to fake a large expense to get it to print. This year, nothing I did would cause it to print. So I went to the IRS site and printed a copy and filled it out by hand....Lame!!! Please, Please allow me to enter my deductions as i used to and allow me to print it for my tax records (please make it a turbo tax worksheet.)
Date published: 2021-03-25
Rated 5 out of 5 by from very easy to use Very intuitive, I have been using for tears. great product.
Date published: 2021-03-25
Rated 4 out of 5 by from Worked Well - Mostly With one exception, this was a easy-to-use, well organized product. I prefer it to the on-line product because it has a Forms View and generally has a good ability to look at the underlying calculations that the software performs. The key exception was processing of shareholder payroll. The software asks you to enter shareholder payroll in multiple places, sometimes deleting it from where you previously entered it and sometimes duplicating the deducation. This functionality needs work.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbotax makes it easy Turbotax makes filing very easy but i think it's overpriced!
Date published: 2021-03-25
Rated 5 out of 5 by from Wowowowow So nice and easy to follow and sexy interface, worth the process.
Date published: 2021-03-25
Rated 5 out of 5 by from east to use easy to use, a real time saver, used several times in the past
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6982
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love using TurboTax I have been using TurboTax for well over 20 years and it has always been there to help with all my usual and unusual tax issues. From Military pay, having a child, buying/selling/renting a house, working in separate states, to working overseas for the government in a non-military capacity. They have always given or found the answers for me.
Date published: 2021-03-25
Rated 5 out of 5 by from I Had a Slight Challenge but Got Help Right Away! It was challenging for me, some of the questions. Then I didn't have a certain document, however, when I asked for help I really thought it would take forever. I received immediate assistance from a live operator and was easy to file!
Date published: 2021-03-25
Rated 5 out of 5 by from Super friendly Was able to answer all my questions. She was very friendly and knowledgeable
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Outstandind TurboTax was easy to use.. I have been using is for many years.
Date published: 2021-03-25
Rated 4 out of 5 by from turbotax is pretty good Overall, Turbo tax works for me. However, I have had a request for last year and this year and that is to allow me to fill in Schedule A as a worksheet. Because of the tax law change, we don't itemize however, I want to fill that schedule out to act as a reminder of my deductions across the board. The year before, I had to fake a large expense to get it to print. This year, nothing I did would cause it to print. So I went to the IRS site and printed a copy and filled it out by hand....Lame!!! Please, Please allow me to enter my deductions as i used to and allow me to print it for my tax records (please make it a turbo tax worksheet.)
Date published: 2021-03-25
Rated 5 out of 5 by from very easy to use Very intuitive, I have been using for tears. great product.
Date published: 2021-03-25
Rated 4 out of 5 by from Worked Well - Mostly With one exception, this was a easy-to-use, well organized product. I prefer it to the on-line product because it has a Forms View and generally has a good ability to look at the underlying calculations that the software performs. The key exception was processing of shareholder payroll. The software asks you to enter shareholder payroll in multiple places, sometimes deleting it from where you previously entered it and sometimes duplicating the deducation. This functionality needs work.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbotax makes it easy Turbotax makes filing very easy but i think it's overpriced!
Date published: 2021-03-25
Rated 5 out of 5 by from Wowowowow So nice and easy to follow and sexy interface, worth the process.
Date published: 2021-03-25
Rated 5 out of 5 by from east to use easy to use, a real time saver, used several times in the past
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6982