TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from taxes 2022 Everything went smooth. I didnt ask for deluxe because it was a simple return but got charged for it anyway unless I misunderstood something.
Date published: 2023-01-19
Rated 5 out of 5 by from Video chat The gentleman on the video chat was extremely helpful! I want to say thank you he doubled my taxes by explaining to me the definitions of certain taxes that pertained to me and my living situation. Thank you very much.
Date published: 2023-01-19
Rated 5 out of 5 by from Yay It took less than 15 minutes! I was super happy, got a great return
Date published: 2023-01-19
Rated 5 out of 5 by from Thanks Great experience loved it vary much thankyou now goodbye
Date published: 2023-01-19
Rated 5 out of 5 by from Thank you TurboTax! TurboTax helps with accuracy and making sure I get my refund fast!
Date published: 2023-01-19
Rated 5 out of 5 by from Turbotax is awesome Loved the download of my W2. It saved me a lot of time filing (didn't have to type all of the information). Finished a lot quicker than expected. Didn't need expert advise as my return was a simple W2.
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is great and very convenient. I will always use this.
Date published: 2023-01-19
Rated 5 out of 5 by from Very easy So easy to use and the live agents available to chat with are awesome, particularly Donald!
Date published: 2023-01-19
Rated 5 out of 5 by from Reliable Their customer service and agents are awesome always willing to help out
Date published: 2023-01-19
Rated 5 out of 5 by from Not as hard as I thought it would be. It’s my 4th year. I’m not the greatest with things like this but I am able to do it. If I can do it anyone can do it.
Date published: 2023-01-19
All TurboTax® Offerings Reviews - Page 6981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from taxes 2022 Everything went smooth. I didnt ask for deluxe because it was a simple return but got charged for it anyway unless I misunderstood something.
Date published: 2023-01-19
Rated 5 out of 5 by from Video chat The gentleman on the video chat was extremely helpful! I want to say thank you he doubled my taxes by explaining to me the definitions of certain taxes that pertained to me and my living situation. Thank you very much.
Date published: 2023-01-19
Rated 5 out of 5 by from Yay It took less than 15 minutes! I was super happy, got a great return
Date published: 2023-01-19
Rated 5 out of 5 by from Thanks Great experience loved it vary much thankyou now goodbye
Date published: 2023-01-19
Rated 5 out of 5 by from Thank you TurboTax! TurboTax helps with accuracy and making sure I get my refund fast!
Date published: 2023-01-19
Rated 5 out of 5 by from Turbotax is awesome Loved the download of my W2. It saved me a lot of time filing (didn't have to type all of the information). Finished a lot quicker than expected. Didn't need expert advise as my return was a simple W2.
Date published: 2023-01-19
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is great and very convenient. I will always use this.
Date published: 2023-01-19
Rated 5 out of 5 by from Very easy So easy to use and the live agents available to chat with are awesome, particularly Donald!
Date published: 2023-01-19
Rated 5 out of 5 by from Reliable Their customer service and agents are awesome always willing to help out
Date published: 2023-01-19
Rated 5 out of 5 by from Not as hard as I thought it would be. It’s my 4th year. I’m not the greatest with things like this but I am able to do it. If I can do it anyone can do it.
Date published: 2023-01-19
All TurboTax® Offerings Reviews - Page 6981