TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax helps get the job done. Been using it for years. Still very helpful but some surprises, like paying extra for state on the Live Self-Employed. Little bit frustrating since all the info is there. I don't even file electronically and still $55 extra. The rest is great.
Date published: 2021-03-29
Rated 5 out of 5 by from Works good Helps me do my return on my own instead of going to an acccountant.
Date published: 2021-03-29
Rated 5 out of 5 by from Always Perfect! Used for many years and am completely satisfied with this product
Date published: 2021-03-29
Rated 4 out of 5 by from Confusing and cumbersome, but it gets EVERYTHING! I'm a bit fustrated with some the the UI choices, and it seems like it makes bad decisions under the covers to fill out the forms sometimes, but it feels good knowing I'm getting all the money back I can!
Date published: 2021-03-29
Rated 5 out of 5 by from Very thorough examination of my tax obligations Loved the way you can go back and review each category of deductions or income sources.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is Fantastic! All of the agents that helped me were knowledgeable and very helpful and patient with me.
Date published: 2021-03-29
Rated 5 out of 5 by from Simple Life, so Simply done It double and triple checks everything before I submit my returns. I Love that it tells me when things might not apple to me, because all that reading can get confusing.
Date published: 2021-03-29
Rated 5 out of 5 by from AWESOME Great service you made it so easy I would recommend it to friends and family
Date published: 2021-03-29
Rated 4 out of 5 by from Issues with Schedule E Carry Over's Nightmare Correcting this issues was a nightmare. It took tow live experts to assist. The second one finally got it right.
Date published: 2021-03-29
Rated 4 out of 5 by from Works well but please alphabetize donations I wish you could alphabetize donations. I do quite a few and not always the same ones each year. Wish you could also choose to print some pages and not all.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6981
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax helps get the job done. Been using it for years. Still very helpful but some surprises, like paying extra for state on the Live Self-Employed. Little bit frustrating since all the info is there. I don't even file electronically and still $55 extra. The rest is great.
Date published: 2021-03-29
Rated 5 out of 5 by from Works good Helps me do my return on my own instead of going to an acccountant.
Date published: 2021-03-29
Rated 5 out of 5 by from Always Perfect! Used for many years and am completely satisfied with this product
Date published: 2021-03-29
Rated 4 out of 5 by from Confusing and cumbersome, but it gets EVERYTHING! I'm a bit fustrated with some the the UI choices, and it seems like it makes bad decisions under the covers to fill out the forms sometimes, but it feels good knowing I'm getting all the money back I can!
Date published: 2021-03-29
Rated 5 out of 5 by from Very thorough examination of my tax obligations Loved the way you can go back and review each category of deductions or income sources.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is Fantastic! All of the agents that helped me were knowledgeable and very helpful and patient with me.
Date published: 2021-03-29
Rated 5 out of 5 by from Simple Life, so Simply done It double and triple checks everything before I submit my returns. I Love that it tells me when things might not apple to me, because all that reading can get confusing.
Date published: 2021-03-29
Rated 5 out of 5 by from AWESOME Great service you made it so easy I would recommend it to friends and family
Date published: 2021-03-29
Rated 4 out of 5 by from Issues with Schedule E Carry Over's Nightmare Correcting this issues was a nightmare. It took tow live experts to assist. The second one finally got it right.
Date published: 2021-03-29
Rated 4 out of 5 by from Works well but please alphabetize donations I wish you could alphabetize donations. I do quite a few and not always the same ones each year. Wish you could also choose to print some pages and not all.
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6981