TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use Easy to follow and was able to complete in about 90 minutes
Date published: 2021-02-24
Rated 5 out of 5 by from Great Easy to use and you can see exactly what needs to be changed and have plenty of time to change and correct what ever needs to be fixed before submitting your taxes
Date published: 2021-02-24
Rated 4 out of 5 by from Customer service is awesome This app is awesome for getting your taxes filed.. I just wish we could get our taxes in advance..but over all I am pleased with this service.. thank u..
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax was pretty good It was going along fairly easy, but then during the wrap up session for the e-filing of my state return, it required me to provide my 2019 AGI. Fine, thought I could obtain that easily enough from my W-2 from last year, but stated that was not acceptable, that I must have my tax return with me (which I did not), or I'd have to mail it later (nooo...), or obtain the transcript of my 2019 tax return. Fine. went to irs.gov to obtain it, only to find out that it was not at all a special 'code' from the transcript. It was just the income amount that I could have EASILY given from my W2. That kinda ruined the ease of it for me. Which is fine, since I'm on disability this is the last tax return I needed to file anyway. Other than that annoyance, rest of it was easy enough.
Date published: 2021-02-24
Rated 4 out of 5 by from like it expert was very patient and helpful when I had trouble finding things
Date published: 2021-02-24
Rated 5 out of 5 by from love the import option since i started buying stocks it made it so easy to import every sale rather than typing it all in by myself
Date published: 2021-02-24
Rated 5 out of 5 by from Makes filing my corporate taxes a snap I've been using TurboTax Business to prepare tax returns for three corporations since 2017 and it's just great. Makes tax filing painless. Even makes paying the taxes painless with direct debit.
Date published: 2021-02-24
Rated 5 out of 5 by from Exvcellent All good! Very easy to use and accuarate. Been using H&R Block, this is better.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome great experience, easy touse easy to use great experience
Date published: 2021-02-24
Rated 3 out of 5 by from very good turbo tax was very fast and easy. I highly recommend.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 699
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use Easy to follow and was able to complete in about 90 minutes
Date published: 2021-02-24
Rated 5 out of 5 by from Great Easy to use and you can see exactly what needs to be changed and have plenty of time to change and correct what ever needs to be fixed before submitting your taxes
Date published: 2021-02-24
Rated 4 out of 5 by from Customer service is awesome This app is awesome for getting your taxes filed.. I just wish we could get our taxes in advance..but over all I am pleased with this service.. thank u..
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo Tax was pretty good It was going along fairly easy, but then during the wrap up session for the e-filing of my state return, it required me to provide my 2019 AGI. Fine, thought I could obtain that easily enough from my W-2 from last year, but stated that was not acceptable, that I must have my tax return with me (which I did not), or I'd have to mail it later (nooo...), or obtain the transcript of my 2019 tax return. Fine. went to irs.gov to obtain it, only to find out that it was not at all a special 'code' from the transcript. It was just the income amount that I could have EASILY given from my W2. That kinda ruined the ease of it for me. Which is fine, since I'm on disability this is the last tax return I needed to file anyway. Other than that annoyance, rest of it was easy enough.
Date published: 2021-02-24
Rated 4 out of 5 by from like it expert was very patient and helpful when I had trouble finding things
Date published: 2021-02-24
Rated 5 out of 5 by from love the import option since i started buying stocks it made it so easy to import every sale rather than typing it all in by myself
Date published: 2021-02-24
Rated 5 out of 5 by from Makes filing my corporate taxes a snap I've been using TurboTax Business to prepare tax returns for three corporations since 2017 and it's just great. Makes tax filing painless. Even makes paying the taxes painless with direct debit.
Date published: 2021-02-24
Rated 5 out of 5 by from Exvcellent All good! Very easy to use and accuarate. Been using H&R Block, this is better.
Date published: 2021-02-24
Rated 5 out of 5 by from awesome great experience, easy touse easy to use great experience
Date published: 2021-02-24
Rated 3 out of 5 by from very good turbo tax was very fast and easy. I highly recommend.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 699