TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy, Concise, Trustworthy TuroTax is easy to use, its user friendly and i had no complications for my first time
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is quick and easy! The site was quick and easy to use. Great tips along the way!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax every year forever easy to use, guides me all the way through, we will be back every year
Date published: 2021-03-10
Rated 3 out of 5 by from Complex situations aren't explained While TurboTax is fine for simpler situations, complex taxes aren't their strong suit. There is very little help or explanations available and I was often left to google terms that were unfamiliar. There wasn't enough help in explaining why doing something one way would be beneficial versus another way.The only real way to figure out what the best course of action was is to try each way. Also, when options were available, it would have been really time-saving to indicate that unless you exceed a certain amount, it wouldn't help you.
Date published: 2021-03-10
Rated 5 out of 5 by from Makes filing taxes easy. Each section provides information so that everything is explained in easy to understand language.
Date published: 2021-03-10
Rated 1 out of 5 by from Can't handle mortgage deduction properly I spent more time trying to figure out tweak my inputs to get the software to return the output than entering my data. It's ridiculous. How, after 2 years of the same law, can TT not figure out how to handle refinances for mortgages over $750K properly an in user-friendly way. I had to dig through a 133 response TT community thread to find the answer, at the end are users talking about suing TT because of this bug that they didn't fix!
Date published: 2021-03-10
Rated 5 out of 5 by from Love this! I've used Turbo Tax off and on for years... Its the best I've found for doing my own taxes.
Date published: 2021-03-10
Rated 2 out of 5 by from There is a big issue with them pushing the live. They are really adamant on using the LIVE feature. I had to pay two years in a row before i realized that you have to choose just the deluxe version.
Date published: 2021-03-10
Rated 5 out of 5 by from Great and easy I have had a very good time with your app and continue having great experience with this thank you.
Date published: 2021-03-10
Rated 5 out of 5 by from Truly user friendly It was speedy an I'm glad I used turbo tax .........
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6978
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy, Concise, Trustworthy TuroTax is easy to use, its user friendly and i had no complications for my first time
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is quick and easy! The site was quick and easy to use. Great tips along the way!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax every year forever easy to use, guides me all the way through, we will be back every year
Date published: 2021-03-10
Rated 3 out of 5 by from Complex situations aren't explained While TurboTax is fine for simpler situations, complex taxes aren't their strong suit. There is very little help or explanations available and I was often left to google terms that were unfamiliar. There wasn't enough help in explaining why doing something one way would be beneficial versus another way.The only real way to figure out what the best course of action was is to try each way. Also, when options were available, it would have been really time-saving to indicate that unless you exceed a certain amount, it wouldn't help you.
Date published: 2021-03-10
Rated 5 out of 5 by from Makes filing taxes easy. Each section provides information so that everything is explained in easy to understand language.
Date published: 2021-03-10
Rated 1 out of 5 by from Can't handle mortgage deduction properly I spent more time trying to figure out tweak my inputs to get the software to return the output than entering my data. It's ridiculous. How, after 2 years of the same law, can TT not figure out how to handle refinances for mortgages over $750K properly an in user-friendly way. I had to dig through a 133 response TT community thread to find the answer, at the end are users talking about suing TT because of this bug that they didn't fix!
Date published: 2021-03-10
Rated 5 out of 5 by from Love this! I've used Turbo Tax off and on for years... Its the best I've found for doing my own taxes.
Date published: 2021-03-10
Rated 2 out of 5 by from There is a big issue with them pushing the live. They are really adamant on using the LIVE feature. I had to pay two years in a row before i realized that you have to choose just the deluxe version.
Date published: 2021-03-10
Rated 5 out of 5 by from Great and easy I have had a very good time with your app and continue having great experience with this thank you.
Date published: 2021-03-10
Rated 5 out of 5 by from Truly user friendly It was speedy an I'm glad I used turbo tax .........
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6978