TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Dependable! I have been using it for for over 15 years. I feel really good and confident after filing my returns
Date published: 2021-04-14
Rated 5 out of 5 by from Thanks Turbo Tax Again lived up to my expectations. Produced my estimated taxes due and the filing forms with minimal difficulty. Tumbled to my retired military status and how to get the appropriate MD state deduction on retired pay,
Date published: 2021-04-14
Rated 5 out of 5 by from Simple Everything was simple to read and understand. My mom was right!
Date published: 2021-04-14
Rated 3 out of 5 by from great product tho they cost me $$ last year and ph great product. did however neglect to check ONE box on my return, which caused a big issue with my state tax return and cost me money. must have been partly my fault, tho im very careful!! also, i needed phone support today for downloading state tax return and it was a nightmare, the bot operator is horrible, barely let me get through to a representative. then when we were cut off, i never could get through again. oh well, otherwise turbotax is really great.
Date published: 2021-04-14
Rated 5 out of 5 by from Ken's Review Very thorough. Fixing errors can be cumbersome sometimes.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is Awesome and Free! Did the free version - quick, easy and done in 15 minutes!
Date published: 2021-04-14
Rated 5 out of 5 by from Almost Perfect Y'all have created a nearly perfect taxpaying experience. The step-by-step process is easy to follow, with each step building upon the last, and you provide a seamless way to backtrack to fix anything that needs further attention. The ONLY hitch was a difference between the vocabulary used in one of your prompts and the wording for that same item on the 1099-B. Other than that, the process was "zoop-zoop" easy!
Date published: 2021-04-14
Rated 1 out of 5 by from Price jump up after I did my taxes Was not happy with turbo tax, first it was stated Federal was free than the price was $60.00 i had to pay $70.00. I did not like your program kept ask me to upgrade
Date published: 2021-04-14
Rated 5 out of 5 by from Easy EASY TO USE TO FILL OUT. EXPLANATIONS ARE GREAT! WOULD USE AGAIN!
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax was the easiest thing of 2020 With 2020 being on fire in every aspects of the phrase, I was dreading filing. Talked to one of their reps on the phone and they helped smooth everything over.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 6970
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Dependable! I have been using it for for over 15 years. I feel really good and confident after filing my returns
Date published: 2021-04-14
Rated 5 out of 5 by from Thanks Turbo Tax Again lived up to my expectations. Produced my estimated taxes due and the filing forms with minimal difficulty. Tumbled to my retired military status and how to get the appropriate MD state deduction on retired pay,
Date published: 2021-04-14
Rated 5 out of 5 by from Simple Everything was simple to read and understand. My mom was right!
Date published: 2021-04-14
Rated 3 out of 5 by from great product tho they cost me $$ last year and ph great product. did however neglect to check ONE box on my return, which caused a big issue with my state tax return and cost me money. must have been partly my fault, tho im very careful!! also, i needed phone support today for downloading state tax return and it was a nightmare, the bot operator is horrible, barely let me get through to a representative. then when we were cut off, i never could get through again. oh well, otherwise turbotax is really great.
Date published: 2021-04-14
Rated 5 out of 5 by from Ken's Review Very thorough. Fixing errors can be cumbersome sometimes.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is Awesome and Free! Did the free version - quick, easy and done in 15 minutes!
Date published: 2021-04-14
Rated 5 out of 5 by from Almost Perfect Y'all have created a nearly perfect taxpaying experience. The step-by-step process is easy to follow, with each step building upon the last, and you provide a seamless way to backtrack to fix anything that needs further attention. The ONLY hitch was a difference between the vocabulary used in one of your prompts and the wording for that same item on the 1099-B. Other than that, the process was "zoop-zoop" easy!
Date published: 2021-04-14
Rated 1 out of 5 by from Price jump up after I did my taxes Was not happy with turbo tax, first it was stated Federal was free than the price was $60.00 i had to pay $70.00. I did not like your program kept ask me to upgrade
Date published: 2021-04-14
Rated 5 out of 5 by from Easy EASY TO USE TO FILL OUT. EXPLANATIONS ARE GREAT! WOULD USE AGAIN!
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax was the easiest thing of 2020 With 2020 being on fire in every aspects of the phrase, I was dreading filing. Talked to one of their reps on the phone and they helped smooth everything over.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 6970