TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbo tax is out for your money! anything to get a person to upgrade. and at a hiogher price than the competition
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is great. Very easy, and fast. I loved using turbotax for my first time filing taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from Don’t change a thing! Nora greatly helped me me get set up to begin this process. I couldn’t have done it without her! And Kelly did an awesome job!
Date published: 2022-04-05
Rated 5 out of 5 by from I use it every year! Turbo Tax makes filing stress free and easy. If I am ever confused, there's always explanations and more resources to help me along.
Date published: 2022-04-05
Rated 2 out of 5 by from More problems than I would expect I've used Turbo Tax for decades and this year, using the online version, I had several issues I could not resolve on my own. I had to use the CHAT function several times to resolve issues I encountered. I had higher expectations for Turbo Tax but was disappointed.
Date published: 2022-04-05
Rated 1 out of 5 by from It should be criminal to increase costs mid filing It should be criminal to increase costs mid filing
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo-Tax easy to use Input made made completion very easy. There were adeqquate review questions to make sure user understood input questions.
Date published: 2022-04-05
Rated 5 out of 5 by from AWESOME TAX SERVICE So easy to use and process tax returns. Great system. I love Turbo Tax!
Date published: 2022-04-05
Rated 1 out of 5 by from Double Payed for State Bought Turbo Tax Deluxe with State at Costco. When I first loaded into the software it acknowledged my credit for state but when I saved and came back later the software told me I would need to purchase CA State. I ended up paying again for state. There is no human help line and the website in completely unhelpful with this issue.
Date published: 2022-04-05
Rated 5 out of 5 by from Time Saving and Secure I have used TurboTax for many years and am very happy!!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 6959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax is out for your money! anything to get a person to upgrade. and at a hiogher price than the competition
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is great. Very easy, and fast. I loved using turbotax for my first time filing taxes.
Date published: 2022-04-05
Rated 5 out of 5 by from Don’t change a thing! Nora greatly helped me me get set up to begin this process. I couldn’t have done it without her! And Kelly did an awesome job!
Date published: 2022-04-05
Rated 5 out of 5 by from I use it every year! Turbo Tax makes filing stress free and easy. If I am ever confused, there's always explanations and more resources to help me along.
Date published: 2022-04-05
Rated 2 out of 5 by from More problems than I would expect I've used Turbo Tax for decades and this year, using the online version, I had several issues I could not resolve on my own. I had to use the CHAT function several times to resolve issues I encountered. I had higher expectations for Turbo Tax but was disappointed.
Date published: 2022-04-05
Rated 1 out of 5 by from It should be criminal to increase costs mid filing It should be criminal to increase costs mid filing
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo-Tax easy to use Input made made completion very easy. There were adeqquate review questions to make sure user understood input questions.
Date published: 2022-04-05
Rated 5 out of 5 by from AWESOME TAX SERVICE So easy to use and process tax returns. Great system. I love Turbo Tax!
Date published: 2022-04-05
Rated 1 out of 5 by from Double Payed for State Bought Turbo Tax Deluxe with State at Costco. When I first loaded into the software it acknowledged my credit for state but when I saved and came back later the software told me I would need to purchase CA State. I ended up paying again for state. There is no human help line and the website in completely unhelpful with this issue.
Date published: 2022-04-05
Rated 5 out of 5 by from Time Saving and Secure I have used TurboTax for many years and am very happy!!
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 6959