TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from You can't beat TurboTax TurboTax is an excellent way to do your 2020 taxes, both Federal and State. I like that it can download investment info from your financial institution and insert it directly into the tax program.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy Quickly done and efficiently done. Never any issues and carefree,
Date published: 2021-03-21
Rated 5 out of 5 by from Great Experience Getting all the paperwork together was the worst part of filing, with TurboTax the rest was easy.
Date published: 2021-03-21
Rated 5 out of 5 by from TURBO TAX IS AWSOME NICE AND EASY TO USE. WOULD RECOMMEND TO OTHERS. KEEP UP THE GOOD WORK
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax was easy to use Easy way to file taxes electronically. Simple instructions and steps allows fast but accurate filling.
Date published: 2021-03-21
Rated 5 out of 5 by from First time user This was the first time I've ever used TurboTax and it was easy and self-explanatory for the most part. I appreciate the answers to the questions I had and walking me through everything. I wasn't sure how to go about amending them but I appreciate what you offered to those of us who are struggling with the pandemic this year.
Date published: 2021-03-21
Rated 5 out of 5 by from super cool Super easy to use and very helpful phone service. use it
Date published: 2021-03-21
Rated 4 out of 5 by from Federal Tax Filed Pretty good. Some areas were a bit complicated but was able to figure them out with the HELP button.
Date published: 2021-03-21
Rated 1 out of 5 by from The worst experience of my life This year was the worst experience filled with new fees and saving problems. I had to redo everything several times because nothing would save. 10 out of 10 would not recommend. Turbo Tax is not what it used to be.
Date published: 2021-03-21
Rated 4 out of 5 by from very helpful and patient Took me awhile but I got it. I was also nervous doing it, but I am glad I was able to get some help
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6950
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from You can't beat TurboTax TurboTax is an excellent way to do your 2020 taxes, both Federal and State. I like that it can download investment info from your financial institution and insert it directly into the tax program.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy Quickly done and efficiently done. Never any issues and carefree,
Date published: 2021-03-21
Rated 5 out of 5 by from Great Experience Getting all the paperwork together was the worst part of filing, with TurboTax the rest was easy.
Date published: 2021-03-21
Rated 5 out of 5 by from TURBO TAX IS AWSOME NICE AND EASY TO USE. WOULD RECOMMEND TO OTHERS. KEEP UP THE GOOD WORK
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax was easy to use Easy way to file taxes electronically. Simple instructions and steps allows fast but accurate filling.
Date published: 2021-03-21
Rated 5 out of 5 by from First time user This was the first time I've ever used TurboTax and it was easy and self-explanatory for the most part. I appreciate the answers to the questions I had and walking me through everything. I wasn't sure how to go about amending them but I appreciate what you offered to those of us who are struggling with the pandemic this year.
Date published: 2021-03-21
Rated 5 out of 5 by from super cool Super easy to use and very helpful phone service. use it
Date published: 2021-03-21
Rated 4 out of 5 by from Federal Tax Filed Pretty good. Some areas were a bit complicated but was able to figure them out with the HELP button.
Date published: 2021-03-21
Rated 1 out of 5 by from The worst experience of my life This year was the worst experience filled with new fees and saving problems. I had to redo everything several times because nothing would save. 10 out of 10 would not recommend. Turbo Tax is not what it used to be.
Date published: 2021-03-21
Rated 4 out of 5 by from very helpful and patient Took me awhile but I got it. I was also nervous doing it, but I am glad I was able to get some help
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6950