TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Michele is Great! Helped me save more, Talked and clarified.
Date published: 2022-07-15
Rated 5 out of 5 by from WOW Amazing!!! We were so incredibly surprised! The payment for the same preparation last year was 4 times larger and a lot slower and confusing without the premium audit protection. On top of it all, we had the superb knowledge and support of Christine, your CPA and TurboTax representative whose involvement was so essential in helping us understand the intricates of accurate business filing of LLC federal and personal tax returns! We shall continue this good working relationship and restart our Bookkeeping service with Intuit :-) Bravo, Christine and TurboTax!
Date published: 2022-07-15
Rated 4 out of 5 by from hard to transmit efiles The system works well until near the end. No matter how much I work on it, the file always wants a little more information that prevents transmitting the return.
Date published: 2022-07-15
Rated 4 out of 5 by from Turbo tax is easy Easy to use. It was aquick and reliable way to do my taxes.
Date published: 2022-07-15
Rated 1 out of 5 by from Too many questions for math specialists Prefer to use TaxAct but they got too expensive and can't afford them. Loved their use of actual forms pictures to fill in data; TurboTax is too picky-une about asking and re-asking if things were entered properly.
Date published: 2022-07-15
Rated 5 out of 5 by from Fantastic way to do your Taxes So easy to use. Helpful with the little things I had no idea existed. All in all, wouldn't use anything else.
Date published: 2022-07-15
Rated 5 out of 5 by from FULL SERVICE EXPERIENCE Living in Japan this new live call feature saved me. It has been so hard to finish my taxes since I am stationed over seas, but with the new Full Service Experience I was able to get my taxes done under 2 hours!
Date published: 2022-07-15
Rated 5 out of 5 by from GREAT PRODUCT Use Turbo tax every year for the last 20 plus years.
Date published: 2022-07-15
Rated 5 out of 5 by from Turbox Tax Full Service - highly recommended First, the tax assistant was great at interviewing me to address certain write-offs that I could qualify for. She/he/they were awesome at educating me on what documents I needed to find and submit. My tax expert was top notch and addressed every question i had with detail. I will definitely use this service again next year. I HIGHLY RECOMMEND THIS SERVICE.
Date published: 2022-07-15
Rated 3 out of 5 by from took a vlong time good to deal with had good knowledge helped make it a good experience
Date published: 2022-07-15
All TurboTax® Offerings Reviews - Page 6950
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Michele is Great! Helped me save more, Talked and clarified.
Date published: 2022-07-15
Rated 5 out of 5 by from WOW Amazing!!! We were so incredibly surprised! The payment for the same preparation last year was 4 times larger and a lot slower and confusing without the premium audit protection. On top of it all, we had the superb knowledge and support of Christine, your CPA and TurboTax representative whose involvement was so essential in helping us understand the intricates of accurate business filing of LLC federal and personal tax returns! We shall continue this good working relationship and restart our Bookkeeping service with Intuit :-) Bravo, Christine and TurboTax!
Date published: 2022-07-15
Rated 4 out of 5 by from hard to transmit efiles The system works well until near the end. No matter how much I work on it, the file always wants a little more information that prevents transmitting the return.
Date published: 2022-07-15
Rated 4 out of 5 by from Turbo tax is easy Easy to use. It was aquick and reliable way to do my taxes.
Date published: 2022-07-15
Rated 1 out of 5 by from Too many questions for math specialists Prefer to use TaxAct but they got too expensive and can't afford them. Loved their use of actual forms pictures to fill in data; TurboTax is too picky-une about asking and re-asking if things were entered properly.
Date published: 2022-07-15
Rated 5 out of 5 by from Fantastic way to do your Taxes So easy to use. Helpful with the little things I had no idea existed. All in all, wouldn't use anything else.
Date published: 2022-07-15
Rated 5 out of 5 by from FULL SERVICE EXPERIENCE Living in Japan this new live call feature saved me. It has been so hard to finish my taxes since I am stationed over seas, but with the new Full Service Experience I was able to get my taxes done under 2 hours!
Date published: 2022-07-15
Rated 5 out of 5 by from GREAT PRODUCT Use Turbo tax every year for the last 20 plus years.
Date published: 2022-07-15
Rated 5 out of 5 by from Turbox Tax Full Service - highly recommended First, the tax assistant was great at interviewing me to address certain write-offs that I could qualify for. She/he/they were awesome at educating me on what documents I needed to find and submit. My tax expert was top notch and addressed every question i had with detail. I will definitely use this service again next year. I HIGHLY RECOMMEND THIS SERVICE.
Date published: 2022-07-15
Rated 3 out of 5 by from took a vlong time good to deal with had good knowledge helped make it a good experience
Date published: 2022-07-15
All TurboTax® Offerings Reviews - Page 6950