TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo is so easy an amazing great experience, will be back next year!!! you wont be disappointed
Date published: 2022-02-26
Rated 4 out of 5 by from still here after all these years been using turbo tax for 5-6 years, always happy with their service though it is startign to be as expensive as an accountant for basic taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Awesome I have been using TuboTax for over 8 years and have no complaints.
Date published: 2022-02-26
Rated 3 out of 5 by from Turbo tax is okay I’ve always gotten my full refund I don’t know what is different
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax needs some work TurboTax Business has had the same software glitch for years. After I purchased the state return, I got stuck in a loop in the TurboTax software trying to install the state return. I called customer service and worked with them for about 2 hours yesterday and over an hour today. I finally was transferred me to someone who sent me an email with information on how to fix the glitch, called: "State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file" I had to uninstall TurboTax and reinstall it. What a waste of time. TurboTax needs to fix this.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and quick! Using turbo tax was really fast and easy, also really helpful!
Date published: 2022-02-26
Rated 5 out of 5 by from Helping out the Firefighters My live expert Michael was awesome he always kept me updated and made it easy for my to file my taxes! Being a full time Firefighter we are always busy helping others and to have someone help us is pretty cool it was definitely one less thing I had to worry about! I will definitely do this again next year! Thanks again!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax was great Easy and stress free. Fast and really useful for if you don't have time to go down to an office.
Date published: 2022-02-26
Rated 5 out of 5 by from okay it took about a whole mont... but thanks :) lol i live in nc so i couldn't submit my taxes till literally today (not yall fault tho)... however it was super easy and as someone who's been doing their own taxes for two years now... it has been a breeze. thanks turbo tax!!
Date published: 2022-02-26
Rated 3 out of 5 by from Good Very good I recommend to de people who need and doing next year we TurboTax
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6939
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo is so easy an amazing great experience, will be back next year!!! you wont be disappointed
Date published: 2022-02-26
Rated 4 out of 5 by from still here after all these years been using turbo tax for 5-6 years, always happy with their service though it is startign to be as expensive as an accountant for basic taxes.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is Awesome I have been using TuboTax for over 8 years and have no complaints.
Date published: 2022-02-26
Rated 3 out of 5 by from Turbo tax is okay I’ve always gotten my full refund I don’t know what is different
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax needs some work TurboTax Business has had the same software glitch for years. After I purchased the state return, I got stuck in a loop in the TurboTax software trying to install the state return. I called customer service and worked with them for about 2 hours yesterday and over an hour today. I finally was transferred me to someone who sent me an email with information on how to fix the glitch, called: "State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file" I had to uninstall TurboTax and reinstall it. What a waste of time. TurboTax needs to fix this.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and quick! Using turbo tax was really fast and easy, also really helpful!
Date published: 2022-02-26
Rated 5 out of 5 by from Helping out the Firefighters My live expert Michael was awesome he always kept me updated and made it easy for my to file my taxes! Being a full time Firefighter we are always busy helping others and to have someone help us is pretty cool it was definitely one less thing I had to worry about! I will definitely do this again next year! Thanks again!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax was great Easy and stress free. Fast and really useful for if you don't have time to go down to an office.
Date published: 2022-02-26
Rated 5 out of 5 by from okay it took about a whole mont... but thanks :) lol i live in nc so i couldn't submit my taxes till literally today (not yall fault tho)... however it was super easy and as someone who's been doing their own taxes for two years now... it has been a breeze. thanks turbo tax!!
Date published: 2022-02-26
Rated 3 out of 5 by from Good Very good I recommend to de people who need and doing next year we TurboTax
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6939