TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So Simple TurboTax made preparation so easy. The overall process is smooth, well put-together and thorough.
Date published: 2021-04-16
Rated 5 out of 5 by from great guide love it awesome , great self service easy ti follow. great job.
Date published: 2021-04-16
Rated 5 out of 5 by from Yup, Turbotax is awesome! I used the Live Premier for the first time. Tax Expert name Yumiko helped me and guided through the process on simplified foreign tax credit and returns, and saved a lot. that was awesome!
Date published: 2021-04-16
Rated 1 out of 5 by from A regrettable purchase I can file federal for free, I bought this to do both, then ended up paying an extra $25 to file state. Also not updated to refund unemployment tax.
Date published: 2021-04-16
Rated 4 out of 5 by from Very Helpful Some things were not crystal clear (like when they use initials and don't say what they stand for), but I was able to get a consultant on the phone who helped me out with everything I had questions about.
Date published: 2021-04-16
Rated 3 out of 5 by from I don’t like paying 100 in fees when mine was easy It was easy but I don’t like fees you charged me at the end for a simple return on my hard earned money
Date published: 2021-04-16
Rated 5 out of 5 by from Great My first time filing by myself almost. My dad helped a little.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is the best and easiest to use! Very simple and easy to use. Walks you theu step by step.
Date published: 2021-04-16
Rated 5 out of 5 by from i love turbo tax It was easy to do and the online help was easy to use and the call came in right away when i need extra help and he was kind and helpful.
Date published: 2021-04-16
Rated 4 out of 5 by from Easy to use Fairly easy to use software. A couple of glitches right before filing with formatting could be corrected
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6936
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Simple TurboTax made preparation so easy. The overall process is smooth, well put-together and thorough.
Date published: 2021-04-16
Rated 5 out of 5 by from great guide love it awesome , great self service easy ti follow. great job.
Date published: 2021-04-16
Rated 5 out of 5 by from Yup, Turbotax is awesome! I used the Live Premier for the first time. Tax Expert name Yumiko helped me and guided through the process on simplified foreign tax credit and returns, and saved a lot. that was awesome!
Date published: 2021-04-16
Rated 1 out of 5 by from A regrettable purchase I can file federal for free, I bought this to do both, then ended up paying an extra $25 to file state. Also not updated to refund unemployment tax.
Date published: 2021-04-16
Rated 4 out of 5 by from Very Helpful Some things were not crystal clear (like when they use initials and don't say what they stand for), but I was able to get a consultant on the phone who helped me out with everything I had questions about.
Date published: 2021-04-16
Rated 3 out of 5 by from I don’t like paying 100 in fees when mine was easy It was easy but I don’t like fees you charged me at the end for a simple return on my hard earned money
Date published: 2021-04-16
Rated 5 out of 5 by from Great My first time filing by myself almost. My dad helped a little.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is the best and easiest to use! Very simple and easy to use. Walks you theu step by step.
Date published: 2021-04-16
Rated 5 out of 5 by from i love turbo tax It was easy to do and the online help was easy to use and the call came in right away when i need extra help and he was kind and helpful.
Date published: 2021-04-16
Rated 4 out of 5 by from Easy to use Fairly easy to use software. A couple of glitches right before filing with formatting could be corrected
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 6936