TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love Turbotax Use Turbotax every year and love it! Best product ever!!!
Date published: 2021-03-11
Rated 5 out of 5 by from awesome experience easy, fast, knowledgeable, no worries...Turbo tax is rated #1
Date published: 2021-03-11
Rated 5 out of 5 by from As always it was a breeze! Been using Turbotax for years and always find it very easy to use. In the past when our taxes were more complicated, the customer service and tax help were excellent. Will be back again for sure next year. Thanks TurboTax..
Date published: 2021-03-11
Rated 3 out of 5 by from TurboTax was helpful I only needed to file my state taxes through TurboTax. I wasn't sure why the amount for federal was so much lower through TurboTax than through Credit Karma. That was my only issue.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax works very well for most people. I may be unusual, in that I'm retired from the US Military as both a civilian and as a military officer. Therefore some of my tax considerations involve both the OPM and DFAS. With the OPM, the taxable amount of my retirement is not determined, so I need to get the simplified method worksheet (A) which I did not find in Turbo Tax. The instructions would also help. It's a difficult worksheet to use the first or second time, so more explicit instructions would be great, such as the fact that the data entered is dependent on what was entered the previous year(s).
Date published: 2021-03-11
Rated 1 out of 5 by from I still need help to correct my 1099R It was ok but I still have issues and would like to speak to someone on the phone
Date published: 2021-03-11
Rated 5 out of 5 by from easy to navigate never would have gone to a preparer if i knew it was this easy
Date published: 2021-03-11
Rated 4 out of 5 by from Awesomesauce This was my very first time doing my taxes myself and i enjoyed it!! It was easy and they take you step by step..
Date published: 2021-03-11
Rated 5 out of 5 by from turbo is awesome very good customer service I had no problems with anything
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Service for Business Tax Return This is my 3rd year in a row filing for my Business with Turbo Tax. Smooth as always.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6935
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbotax Use Turbotax every year and love it! Best product ever!!!
Date published: 2021-03-11
Rated 5 out of 5 by from awesome experience easy, fast, knowledgeable, no worries...Turbo tax is rated #1
Date published: 2021-03-11
Rated 5 out of 5 by from As always it was a breeze! Been using Turbotax for years and always find it very easy to use. In the past when our taxes were more complicated, the customer service and tax help were excellent. Will be back again for sure next year. Thanks TurboTax..
Date published: 2021-03-11
Rated 3 out of 5 by from TurboTax was helpful I only needed to file my state taxes through TurboTax. I wasn't sure why the amount for federal was so much lower through TurboTax than through Credit Karma. That was my only issue.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo Tax works very well for most people. I may be unusual, in that I'm retired from the US Military as both a civilian and as a military officer. Therefore some of my tax considerations involve both the OPM and DFAS. With the OPM, the taxable amount of my retirement is not determined, so I need to get the simplified method worksheet (A) which I did not find in Turbo Tax. The instructions would also help. It's a difficult worksheet to use the first or second time, so more explicit instructions would be great, such as the fact that the data entered is dependent on what was entered the previous year(s).
Date published: 2021-03-11
Rated 1 out of 5 by from I still need help to correct my 1099R It was ok but I still have issues and would like to speak to someone on the phone
Date published: 2021-03-11
Rated 5 out of 5 by from easy to navigate never would have gone to a preparer if i knew it was this easy
Date published: 2021-03-11
Rated 4 out of 5 by from Awesomesauce This was my very first time doing my taxes myself and i enjoyed it!! It was easy and they take you step by step..
Date published: 2021-03-11
Rated 5 out of 5 by from turbo is awesome very good customer service I had no problems with anything
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Service for Business Tax Return This is my 3rd year in a row filing for my Business with Turbo Tax. Smooth as always.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6935