TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. Reliably and confidently complete Tax Preparation through online guided software application. Eliminates complexities associated with comprehensive tax filing complications and forms.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is awesome! I love Turbo Tax. Its very easy and quick! I will use it every year!
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to do I was able to do by myself, able to get all documents from their examples
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is awesome I will be using turbo tax again next year to file because it is that good
Date published: 2021-03-10
Rated 5 out of 5 by from My First Federal S-Corp Form This was my first time doing S-Corp taxes myself and so I was very worried that it would be easy enough for me to understand and complete. Well just as Turbo Tax says, it will walk you through it all and offer help and it did just that. I completed them in one day and saved me $500 over using a tax accountant like I had done the year before. Thank you Turbo Tax!
Date published: 2021-03-10
Rated 1 out of 5 by from Very disappointed in Turbo Tax this year After spending 2 hours on the phone with a service rep, I finally was forced to pay the $40 to have my forms sent and the refund deposited into my account. I was requested to charge $25 additional for the state e-file over the phone then return to the program where I paid $40 more to get to the file screen. I had a similar issue last year so this is it.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is fast and easy and reliable! I've used Turbo Tax for several years and find it gets easier with every year. I enjoy having information automatically transferred and also the ability to access previous returns as needed. I feel my return is filed accurately and the whole process is efficient.
Date published: 2021-03-10
Rated 5 out of 5 by from You will like TurboTax Used it for years. Like how it downloads previous history information. Easy to read and follow thru
Date published: 2021-03-10
Rated 1 out of 5 by from System flaw in TurboTax Business The process was easy enough, but it took 4 hours with a wonderful TurboTax employee (Antionette M) to figure out how to 'trick the system' to make it go through. The system was not accepting my TIN/EIN as a disengaged entity - one of two partners in a multiple member LLC. Fingers crossed that it is accepted by the IRS. If Turbo Tax does not fix this flaw, I will not be back.
Date published: 2021-03-10
Rated 1 out of 5 by from Filing is easy with TurboTax The best part of filing with Turbo Tax to me is that it pulls in prior year information. It walks you through all the different scenarios in a user friendly manner. I did have a question and used live chat. The person took quite a while to respond and by then I had figured out the answer myself.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6935
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. Reliably and confidently complete Tax Preparation through online guided software application. Eliminates complexities associated with comprehensive tax filing complications and forms.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is awesome! I love Turbo Tax. Its very easy and quick! I will use it every year!
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to do I was able to do by myself, able to get all documents from their examples
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is awesome I will be using turbo tax again next year to file because it is that good
Date published: 2021-03-10
Rated 5 out of 5 by from My First Federal S-Corp Form This was my first time doing S-Corp taxes myself and so I was very worried that it would be easy enough for me to understand and complete. Well just as Turbo Tax says, it will walk you through it all and offer help and it did just that. I completed them in one day and saved me $500 over using a tax accountant like I had done the year before. Thank you Turbo Tax!
Date published: 2021-03-10
Rated 1 out of 5 by from Very disappointed in Turbo Tax this year After spending 2 hours on the phone with a service rep, I finally was forced to pay the $40 to have my forms sent and the refund deposited into my account. I was requested to charge $25 additional for the state e-file over the phone then return to the program where I paid $40 more to get to the file screen. I had a similar issue last year so this is it.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is fast and easy and reliable! I've used Turbo Tax for several years and find it gets easier with every year. I enjoy having information automatically transferred and also the ability to access previous returns as needed. I feel my return is filed accurately and the whole process is efficient.
Date published: 2021-03-10
Rated 5 out of 5 by from You will like TurboTax Used it for years. Like how it downloads previous history information. Easy to read and follow thru
Date published: 2021-03-10
Rated 1 out of 5 by from System flaw in TurboTax Business The process was easy enough, but it took 4 hours with a wonderful TurboTax employee (Antionette M) to figure out how to 'trick the system' to make it go through. The system was not accepting my TIN/EIN as a disengaged entity - one of two partners in a multiple member LLC. Fingers crossed that it is accepted by the IRS. If Turbo Tax does not fix this flaw, I will not be back.
Date published: 2021-03-10
Rated 1 out of 5 by from Filing is easy with TurboTax The best part of filing with Turbo Tax to me is that it pulls in prior year information. It walks you through all the different scenarios in a user friendly manner. I did have a question and used live chat. The person took quite a while to respond and by then I had figured out the answer myself.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6935