TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Good Tax Software but Very Expensive I always use Turbo tax since I started filing my tax returns. However, I feel like the software is getting expensive. I do wish that they have a discount for healthcare workers in the midst of the COVID-19 pandemic.
Date published: 2021-03-17
Rated 5 out of 5 by from Very reliable I have been using TurboTax for many years. It is the easiest, most comprehensive tax preparation software available. The Help and Chat functions are superb!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! I used the free Turbo Tax and it was very easy to follow and complete.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is amazing Super helpful and easy to use. Couldn't have done it better myself.
Date published: 2021-03-17
Rated 5 out of 5 by from Extremely Helpful! Helped out so much and gave me such a huge discount because I'm military.
Date published: 2021-03-17
Rated 5 out of 5 by from Love TurboTax I had trouble inputting deductions. A blue bubble appeared disallowing any entries. Your customer support only offered the suggestion to use Chrome. Never had to do this in the past. Since I used a standard deduction, this hiccup did not matter.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax is Awesomeness It was alot easier than I thought. I was a little nervous about doing this myself, but they answered my questions and helped me get through it!
Date published: 2021-03-17
Rated 5 out of 5 by from Love Turbo Tax I love the individuals I worked with in trying to solve my tax issue. Everyone I dealt with was very knowledgeable.
Date published: 2021-03-17
Rated 5 out of 5 by from Complete and easy to file The process is simple and direct. All aspects of your taxes are considered and the process is simple and very understandable
Date published: 2021-03-17
Rated 5 out of 5 by from Makes filing taxes fast, easy and affordable! Doing my taxes is comparable to going to the dentist but Turbo Tax makes it quick and easy. I've been using them for 5 years now and have received an amazing refubd every year. Thanks for making this easy!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6921
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Tax Software but Very Expensive I always use Turbo tax since I started filing my tax returns. However, I feel like the software is getting expensive. I do wish that they have a discount for healthcare workers in the midst of the COVID-19 pandemic.
Date published: 2021-03-17
Rated 5 out of 5 by from Very reliable I have been using TurboTax for many years. It is the easiest, most comprehensive tax preparation software available. The Help and Chat functions are superb!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! I used the free Turbo Tax and it was very easy to follow and complete.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is amazing Super helpful and easy to use. Couldn't have done it better myself.
Date published: 2021-03-17
Rated 5 out of 5 by from Extremely Helpful! Helped out so much and gave me such a huge discount because I'm military.
Date published: 2021-03-17
Rated 5 out of 5 by from Love TurboTax I had trouble inputting deductions. A blue bubble appeared disallowing any entries. Your customer support only offered the suggestion to use Chrome. Never had to do this in the past. Since I used a standard deduction, this hiccup did not matter.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax is Awesomeness It was alot easier than I thought. I was a little nervous about doing this myself, but they answered my questions and helped me get through it!
Date published: 2021-03-17
Rated 5 out of 5 by from Love Turbo Tax I love the individuals I worked with in trying to solve my tax issue. Everyone I dealt with was very knowledgeable.
Date published: 2021-03-17
Rated 5 out of 5 by from Complete and easy to file The process is simple and direct. All aspects of your taxes are considered and the process is simple and very understandable
Date published: 2021-03-17
Rated 5 out of 5 by from Makes filing taxes fast, easy and affordable! Doing my taxes is comparable to going to the dentist but Turbo Tax makes it quick and easy. I've been using them for 5 years now and have received an amazing refubd every year. Thanks for making this easy!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6921