TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Got more money back I have always used HR Block but the total didn't seem right to me so I thought I would try through turbo tax to double check, and it turns out I was owed more money. The user interface is easier to use as well. I will be filing my taxes with Turbo Tax from now on.
Date published: 2021-03-10
Rated 5 out of 5 by from Greatly helped me out! They helped me out tremendously!I could not have done it without you!Thank you very much!
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to use Easy to use. I have tried other sites but seems this is easier to use and seems the refund is larger then others. Not by much but $50 or so. Used them for the past 15 years. Keep coming back.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome, I got the help I needed Awesome, I got the help I needed to ensure everting was correct.
Date published: 2021-03-10
Rated 4 out of 5 by from CD flawed - download great! The CD version I bought at a retailer was flawed - one form I needed did not link to the 1041. After several hours on the phone with TurboTax reps, I requested a refund on it (the online process to get the refund was also confusing because the scroll down did not work well with few instructions) and purchased the download version. It worked fine and I was able to file successfully. I've been a user of TurboTax for over 15 years and never had a problem before.
Date published: 2021-03-10
Rated 5 out of 5 by from Thank you! Patricia was great help and kind. Easy process to get my maximum refund.
Date published: 2021-03-10
Rated 5 out of 5 by from great and easy I didn't get a chance to use. But Im sure its great.
Date published: 2021-03-10
Rated 5 out of 5 by from Worked As Expected TurboTax has been my "go to" tax filing approach for so long, I can't remember when I started. It was some time in the 1990s. Year after year, I have filed successfully without issue. Since the quality was and is so high, I have become accustomed to it and therefore has no exciting review as other might who have not been a long time customer. They've set the bar so high, it's hard to beat.
Date published: 2021-03-10
Rated 5 out of 5 by from Tax filing was awesome Great experience. Loved it a lot Easy process for me
Date published: 2021-03-10
Rated 5 out of 5 by from Personal Tax Overall the tax process was fairly easy, but a few new items of questions were introduced that I have never seen before.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Got more money back I have always used HR Block but the total didn't seem right to me so I thought I would try through turbo tax to double check, and it turns out I was owed more money. The user interface is easier to use as well. I will be filing my taxes with Turbo Tax from now on.
Date published: 2021-03-10
Rated 5 out of 5 by from Greatly helped me out! They helped me out tremendously!I could not have done it without you!Thank you very much!
Date published: 2021-03-10
Rated 5 out of 5 by from Easy to use Easy to use. I have tried other sites but seems this is easier to use and seems the refund is larger then others. Not by much but $50 or so. Used them for the past 15 years. Keep coming back.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome, I got the help I needed Awesome, I got the help I needed to ensure everting was correct.
Date published: 2021-03-10
Rated 4 out of 5 by from CD flawed - download great! The CD version I bought at a retailer was flawed - one form I needed did not link to the 1041. After several hours on the phone with TurboTax reps, I requested a refund on it (the online process to get the refund was also confusing because the scroll down did not work well with few instructions) and purchased the download version. It worked fine and I was able to file successfully. I've been a user of TurboTax for over 15 years and never had a problem before.
Date published: 2021-03-10
Rated 5 out of 5 by from Thank you! Patricia was great help and kind. Easy process to get my maximum refund.
Date published: 2021-03-10
Rated 5 out of 5 by from great and easy I didn't get a chance to use. But Im sure its great.
Date published: 2021-03-10
Rated 5 out of 5 by from Worked As Expected TurboTax has been my "go to" tax filing approach for so long, I can't remember when I started. It was some time in the 1990s. Year after year, I have filed successfully without issue. Since the quality was and is so high, I have become accustomed to it and therefore has no exciting review as other might who have not been a long time customer. They've set the bar so high, it's hard to beat.
Date published: 2021-03-10
Rated 5 out of 5 by from Tax filing was awesome Great experience. Loved it a lot Easy process for me
Date published: 2021-03-10
Rated 5 out of 5 by from Personal Tax Overall the tax process was fairly easy, but a few new items of questions were introduced that I have never seen before.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6902