TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax was great! It was easy to follow through. I liked the questions with explanation boxes.
Date published: 2021-04-07
Rated 5 out of 5 by from 2020 Experience with TurboTax TurboTax continues to be user friendly in all regards. I've used it for years, and it only gets better.
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to use and very helpful information on every screen. I was able to get information and answer question very quickly.
Date published: 2021-04-07
Rated 4 out of 5 by from Challenging There is a lot involved and I was a bit overwhelmed. However, the turbo tax experts I spoke with on 3 occasions were awesome, patient and very informative.
Date published: 2021-04-07
Rated 4 out of 5 by from great job my experience was good will suggest other friends to try
Date published: 2021-04-07
Rated 5 out of 5 by from 2020 taxes was very easy to understand have used the past 3 or 4 years
Date published: 2021-04-07
Rated 1 out of 5 by from No support from Turbo Tax could not utilize license number from another progran, as TT advertises, so had to order another license at cost of $80.00
Date published: 2021-04-07
Rated 3 out of 5 by from After 45 minutes hopefully my question is answered Needed help with attaching a form to my return. It took 45 minutes to get an answer.
Date published: 2021-04-07
Rated 5 out of 5 by from Great save time . Just 5 Hours ; upload W-2s . Type 1099G , and review.
Date published: 2021-04-07
Rated 5 out of 5 by from Excellent help! Gave me the exact help I needed to complete and file my return
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6902
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was great! It was easy to follow through. I liked the questions with explanation boxes.
Date published: 2021-04-07
Rated 5 out of 5 by from 2020 Experience with TurboTax TurboTax continues to be user friendly in all regards. I've used it for years, and it only gets better.
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to use and very helpful information on every screen. I was able to get information and answer question very quickly.
Date published: 2021-04-07
Rated 4 out of 5 by from Challenging There is a lot involved and I was a bit overwhelmed. However, the turbo tax experts I spoke with on 3 occasions were awesome, patient and very informative.
Date published: 2021-04-07
Rated 4 out of 5 by from great job my experience was good will suggest other friends to try
Date published: 2021-04-07
Rated 5 out of 5 by from 2020 taxes was very easy to understand have used the past 3 or 4 years
Date published: 2021-04-07
Rated 1 out of 5 by from No support from Turbo Tax could not utilize license number from another progran, as TT advertises, so had to order another license at cost of $80.00
Date published: 2021-04-07
Rated 3 out of 5 by from After 45 minutes hopefully my question is answered Needed help with attaching a form to my return. It took 45 minutes to get an answer.
Date published: 2021-04-07
Rated 5 out of 5 by from Great save time . Just 5 Hours ; upload W-2s . Type 1099G , and review.
Date published: 2021-04-07
Rated 5 out of 5 by from Excellent help! Gave me the exact help I needed to complete and file my return
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6902