TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AMAZING YEAR AFTER YEAR! Been filling my taxes with TurboTax for years and the amount of support they provide as well as the ease of use is worth every penny. And it's affordable!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome I did engage with 2 experts and they were super helpful!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is Great!! Turbotax is easy to use. It is a great way to get your taxes completed in a timely manner. The live consultant, Jackie, is very helpful at the end. Fantastic product and people to work with.
Date published: 2022-04-15
Rated 4 out of 5 by from Great product/service, lack user friendliness The overall customer service and tax accountant's experience are great. The process itself and what the users should expect in each step are not clear. I had issue on seeing the tax document prepared by the accountant before check out, and contacted Turbotax. Took several attempts for accountant to try uploads and eventually fixed the issue. It was not pleasant as it was too close to IRS deadline.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Easy to use and quick responses from the Turbo Tax team.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is pretty kool to use. Easy to navigate. I did not have any problems filing my taxes once I created an account. I also was able to quickly file my daughter's taxes. She received her refund about two weeks afterwards.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank you It's been good to work with you and saving my returns each year is awesome
Date published: 2022-04-15
Rated 3 out of 5 by from ok it was ok it was ok it was ok it was ok it was ok it was ok
Date published: 2022-04-15
Rated 5 out of 5 by from very good experience Only exception for me was about ACA insurance. Your question "choose no if you did not have ACA or was not insured". I am insured but not with ACA. even on this form "Your family: I have kids but not at home. I'm 76
Date published: 2022-04-15
Rated 5 out of 5 by from Straight-forward Relatively simple and quick process, even with State processing.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AMAZING YEAR AFTER YEAR! Been filling my taxes with TurboTax for years and the amount of support they provide as well as the ease of use is worth every penny. And it's affordable!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome I did engage with 2 experts and they were super helpful!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbotax is Great!! Turbotax is easy to use. It is a great way to get your taxes completed in a timely manner. The live consultant, Jackie, is very helpful at the end. Fantastic product and people to work with.
Date published: 2022-04-15
Rated 4 out of 5 by from Great product/service, lack user friendliness The overall customer service and tax accountant's experience are great. The process itself and what the users should expect in each step are not clear. I had issue on seeing the tax document prepared by the accountant before check out, and contacted Turbotax. Took several attempts for accountant to try uploads and eventually fixed the issue. It was not pleasant as it was too close to IRS deadline.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Easy to use and quick responses from the Turbo Tax team.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is pretty kool to use. Easy to navigate. I did not have any problems filing my taxes once I created an account. I also was able to quickly file my daughter's taxes. She received her refund about two weeks afterwards.
Date published: 2022-04-15
Rated 5 out of 5 by from Thank you It's been good to work with you and saving my returns each year is awesome
Date published: 2022-04-15
Rated 3 out of 5 by from ok it was ok it was ok it was ok it was ok it was ok it was ok
Date published: 2022-04-15
Rated 5 out of 5 by from very good experience Only exception for me was about ACA insurance. Your question "choose no if you did not have ACA or was not insured". I am insured but not with ACA. even on this form "Your family: I have kids but not at home. I'm 76
Date published: 2022-04-15
Rated 5 out of 5 by from Straight-forward Relatively simple and quick process, even with State processing.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 6887