TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Premier turbotax overpriced! I qualify for the basic/simple tax return but because I have stock transactions you charge me as a retired person; $140 to do my federal and state taxes. Outrageous! I will look for a cheaper alternative next year, although I am a long time user.
Date published: 2021-03-10
Rated 5 out of 5 by from reliable and easy to use great product and eay to access. easy explanations for steps
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome and easy to use I just finish in one day and super easy and accurate.
Date published: 2021-03-10
Rated 1 out of 5 by from Worst tax prep experience ever I engaged with two live experts for over three hours and they couldn't help. Your product would not install on my brand new laptop which I purchased specifically for TurboTax as it would no longer install/run on my old Win 7 machine. (I have been using TT for decades.) Your experts were lovely and willing, but the glitch was beyond their capabilities. It took far longer to install the program than to do our taxes. Very disappointing!
Date published: 2021-03-10
Rated 5 out of 5 by from Simple and Correct ! Being a senior, taxes are difficult to do, and as things change every year, its difficult to keep up. My taxes are simple to do on Turbotax and I know they are right.
Date published: 2021-03-10
Rated 5 out of 5 by from quick and easy very easy to navigate. no problems at all, the process was a breeze
Date published: 2021-03-10
Rated 5 out of 5 by from Great tool! I was very nervous but the prompts made it simple to use.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBOTAX simple and easy to use! The Live expert was friendly and extremely helpful... she cared about people and did her best to show it!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo is great. First time ever preparing my taxes by myself. Not bad at all. Simple and easy. Chose the $30.00 plan so that I can have a ease of mind.
Date published: 2021-03-10
Rated 4 out of 5 by from It's not bad I had issues with IRA information, otherwise it was not bad.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6877
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Premier turbotax overpriced! I qualify for the basic/simple tax return but because I have stock transactions you charge me as a retired person; $140 to do my federal and state taxes. Outrageous! I will look for a cheaper alternative next year, although I am a long time user.
Date published: 2021-03-10
Rated 5 out of 5 by from reliable and easy to use great product and eay to access. easy explanations for steps
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome and easy to use I just finish in one day and super easy and accurate.
Date published: 2021-03-10
Rated 1 out of 5 by from Worst tax prep experience ever I engaged with two live experts for over three hours and they couldn't help. Your product would not install on my brand new laptop which I purchased specifically for TurboTax as it would no longer install/run on my old Win 7 machine. (I have been using TT for decades.) Your experts were lovely and willing, but the glitch was beyond their capabilities. It took far longer to install the program than to do our taxes. Very disappointing!
Date published: 2021-03-10
Rated 5 out of 5 by from Simple and Correct ! Being a senior, taxes are difficult to do, and as things change every year, its difficult to keep up. My taxes are simple to do on Turbotax and I know they are right.
Date published: 2021-03-10
Rated 5 out of 5 by from quick and easy very easy to navigate. no problems at all, the process was a breeze
Date published: 2021-03-10
Rated 5 out of 5 by from Great tool! I was very nervous but the prompts made it simple to use.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBOTAX simple and easy to use! The Live expert was friendly and extremely helpful... she cared about people and did her best to show it!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo is great. First time ever preparing my taxes by myself. Not bad at all. Simple and easy. Chose the $30.00 plan so that I can have a ease of mind.
Date published: 2021-03-10
Rated 4 out of 5 by from It's not bad I had issues with IRA information, otherwise it was not bad.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6877