TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax was wonderful! I had no clue what I was doing, they took the time to explain everything to me! Thank you!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great!!! Second year for my tax return with Turbo Tax.. Love it !!! Easy to use and save half of what I paid with Jackson Heweit
Date published: 2021-03-11
Rated 1 out of 5 by from TurboTax support is worthless and lacks integratio The ability to get support is hopeless. I buy the product hoping to simplify the tax process - not to force me to go research IRS documents. Additionally, it continues to lack integration with QuickBooks Online (which they own) for how many years now??? Does Intuit even care about how customers use its products?
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is awesome! I use this to easily prepare multiple returns. I like that it saves relevant data year over year, which eliminates the need to type in the information. It's accurate and easy to follow.
Date published: 2021-03-11
Rated 2 out of 5 by from Problems with efiling state return It was easy to use, but when you are stuck, it not easy to find help. Also, my state tax efiling was rejected. When I tried to update and resubmit per instructions, it kept asking me to select federal e-file also, even though it was selected and was successfully submitted and accepted earlier. I will not recommend using CD or Download version.
Date published: 2021-03-11
Rated 3 out of 5 by from ON LINE TURBO TAX IS CLUMSY I fell in love with Turbotax years ago. For many years I would purchase a CD and then I started using downloaded versions. Everything was great. Then three year ago I entered the new age and started using the "cloud" version. Although it gets the job done I miss certain things. I miss the ability to look at the tax return forms (1040 etc) as I progress through. I also find it difficult to move around to other categories as I enter data. I haven't given up on TurboTax but I am considering going back to the pc version. The problem is I will need to reenter my profile and I will lose my last year data carry forward. Oh well.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is easy to use Turbotax is easy to use and I didn't have to pay a lot of money to use it.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Walks you through what would otherwise be a painful process. The soft gets more user-friendly every year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax easy Very good step by step insert of information and great assistant agents.
Date published: 2021-03-11
Rated 5 out of 5 by from Outstanding! Very user friendly, and appreciated the availability of experts to support.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6813
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was wonderful! I had no clue what I was doing, they took the time to explain everything to me! Thank you!
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is great!!! Second year for my tax return with Turbo Tax.. Love it !!! Easy to use and save half of what I paid with Jackson Heweit
Date published: 2021-03-11
Rated 1 out of 5 by from TurboTax support is worthless and lacks integratio The ability to get support is hopeless. I buy the product hoping to simplify the tax process - not to force me to go research IRS documents. Additionally, it continues to lack integration with QuickBooks Online (which they own) for how many years now??? Does Intuit even care about how customers use its products?
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is awesome! I use this to easily prepare multiple returns. I like that it saves relevant data year over year, which eliminates the need to type in the information. It's accurate and easy to follow.
Date published: 2021-03-11
Rated 2 out of 5 by from Problems with efiling state return It was easy to use, but when you are stuck, it not easy to find help. Also, my state tax efiling was rejected. When I tried to update and resubmit per instructions, it kept asking me to select federal e-file also, even though it was selected and was successfully submitted and accepted earlier. I will not recommend using CD or Download version.
Date published: 2021-03-11
Rated 3 out of 5 by from ON LINE TURBO TAX IS CLUMSY I fell in love with Turbotax years ago. For many years I would purchase a CD and then I started using downloaded versions. Everything was great. Then three year ago I entered the new age and started using the "cloud" version. Although it gets the job done I miss certain things. I miss the ability to look at the tax return forms (1040 etc) as I progress through. I also find it difficult to move around to other categories as I enter data. I haven't given up on TurboTax but I am considering going back to the pc version. The problem is I will need to reenter my profile and I will lose my last year data carry forward. Oh well.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is easy to use Turbotax is easy to use and I didn't have to pay a lot of money to use it.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Walks you through what would otherwise be a painful process. The soft gets more user-friendly every year.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax easy Very good step by step insert of information and great assistant agents.
Date published: 2021-03-11
Rated 5 out of 5 by from Outstanding! Very user friendly, and appreciated the availability of experts to support.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6813