TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy I've been using Turbo Tax for about 8 years now. It is easy to use and I feel like I'm getting the best return I could get.
Date published: 2022-02-27
Rated 5 out of 5 by from Great service I would recommend paying for the online help. Made filing so much easier cause I had state taxes from two states
Date published: 2022-02-27
Rated 5 out of 5 by from Good Stuff Really easy to use. Guides you through everything to get you the best return
Date published: 2022-02-27
Rated 5 out of 5 by from Quick and easy Turbotax was quick and easy and helped me ger my taxes filled in a timely manner
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome My experience was an wonderful, great and excellent at Turbo Tax.
Date published: 2022-02-27
Rated 5 out of 5 by from 9 YEARS IN ! Turbo tax always provide great service and makes the process of filing such a frictionless experience !
Date published: 2022-02-27
Rated 4 out of 5 by from Good Job Awesome job, was easy to follow. Very few things I didn't understand.
Date published: 2022-02-27
Rated 1 out of 5 by from Gatekeeps Customer Support TurboTax provides basic instructions and descriptions that lead you to think there are certain capabilities, like filing your federal with select state returns, but when you get to that step you discover it's not an option at all. When you go in search of a general customer service number you can't find one. But wait! It offers you the same advice the peoples of the interwebs can manage, unless of course you want to pay them more money and then they will help. Long story short, if you live in one state and work in another or have dared to move during a tax year, TurboTax is not worth it to people who only have a general knowledge of taxes, especially different state taxes, like myself. I'm sure I will have to file an amendment to one of my state taxes and have to pay TurboTax even more money. I won't use TurboTax again after this year.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax makes a lot earlier for tax returns TurboTax makes a lot earlier for tax returns year by year
Date published: 2022-02-27
Rated 4 out of 5 by from 2021 Taxes Done! Easy to complete. Start to finish in less than half an hour.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6812
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy I've been using Turbo Tax for about 8 years now. It is easy to use and I feel like I'm getting the best return I could get.
Date published: 2022-02-27
Rated 5 out of 5 by from Great service I would recommend paying for the online help. Made filing so much easier cause I had state taxes from two states
Date published: 2022-02-27
Rated 5 out of 5 by from Good Stuff Really easy to use. Guides you through everything to get you the best return
Date published: 2022-02-27
Rated 5 out of 5 by from Quick and easy Turbotax was quick and easy and helped me ger my taxes filled in a timely manner
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome My experience was an wonderful, great and excellent at Turbo Tax.
Date published: 2022-02-27
Rated 5 out of 5 by from 9 YEARS IN ! Turbo tax always provide great service and makes the process of filing such a frictionless experience !
Date published: 2022-02-27
Rated 4 out of 5 by from Good Job Awesome job, was easy to follow. Very few things I didn't understand.
Date published: 2022-02-27
Rated 1 out of 5 by from Gatekeeps Customer Support TurboTax provides basic instructions and descriptions that lead you to think there are certain capabilities, like filing your federal with select state returns, but when you get to that step you discover it's not an option at all. When you go in search of a general customer service number you can't find one. But wait! It offers you the same advice the peoples of the interwebs can manage, unless of course you want to pay them more money and then they will help. Long story short, if you live in one state and work in another or have dared to move during a tax year, TurboTax is not worth it to people who only have a general knowledge of taxes, especially different state taxes, like myself. I'm sure I will have to file an amendment to one of my state taxes and have to pay TurboTax even more money. I won't use TurboTax again after this year.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax makes a lot earlier for tax returns TurboTax makes a lot earlier for tax returns year by year
Date published: 2022-02-27
Rated 4 out of 5 by from 2021 Taxes Done! Easy to complete. Start to finish in less than half an hour.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6812