TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Very helpful and efficient Everything was very easy to understand and thorough, though I didn't know I needed to pay for the deluxe package due to something I had.
Date published: 2021-03-12
Rated 4 out of 5 by from Is easy to use Simple to use. Strait forward and intutive with good instructions
Date published: 2021-03-12
Rated 5 out of 5 by from Very helpful Been using Turbo Tax for 4 years now. As a person that has a hard time understanding all the legal terminology, it makes sure I know exactly what type of information I should have and where it should be. I like that it gives me an estimate before I am even done filing. I also like that it with me the whole way and gives me up dates all year long.
Date published: 2021-03-12
Rated 1 out of 5 by from Unresolved bugs in programming There are unresolved programming errors in the way business partners that are disregarded entities are handled on schedule K-1. These threw errors and prevented me from e-filing. Since it's near the filing deadline now, I don't have time to wait for you to fix these so I'm filing by mail. This is very frustrating, and not what I've come to expect from TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from help out greatly made mistake some numbers so could e-file call turbo tax and they help me fix the problem very quickly
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax Forever Answered all my questions and look forward to next year's tax experience.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome Awesome ............................ ........... .
Date published: 2021-03-12
Rated 1 out of 5 by from This is awful... been using it for years... honeslty, this is the first year that I am really thinking I am done with turbotax. My file has been rejected twice now, apparently because of glitches within turbotax. Haven't had this happen before, but if it happens again, my confidence in the product is gone. I tried to find a number to call for help, and the automated help assistant on the screen would never give me a number. honestly... overwhelmingly frustrated right now. not worth it, I will pay a tax preparer a few more dollars.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is very convenient Very convenient and easy to file. The user interface is great as well!
Date published: 2021-03-12
Rated 4 out of 5 by from It was alright I have used Turbo Tax for years and this is the first year I have had any return rejected. I never had this trouble until Credit Karma started doing them for Turbo Tax. I have finally sent the State return in again and it finally was received.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6812
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very helpful and efficient Everything was very easy to understand and thorough, though I didn't know I needed to pay for the deluxe package due to something I had.
Date published: 2021-03-12
Rated 4 out of 5 by from Is easy to use Simple to use. Strait forward and intutive with good instructions
Date published: 2021-03-12
Rated 5 out of 5 by from Very helpful Been using Turbo Tax for 4 years now. As a person that has a hard time understanding all the legal terminology, it makes sure I know exactly what type of information I should have and where it should be. I like that it gives me an estimate before I am even done filing. I also like that it with me the whole way and gives me up dates all year long.
Date published: 2021-03-12
Rated 1 out of 5 by from Unresolved bugs in programming There are unresolved programming errors in the way business partners that are disregarded entities are handled on schedule K-1. These threw errors and prevented me from e-filing. Since it's near the filing deadline now, I don't have time to wait for you to fix these so I'm filing by mail. This is very frustrating, and not what I've come to expect from TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from help out greatly made mistake some numbers so could e-file call turbo tax and they help me fix the problem very quickly
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax Forever Answered all my questions and look forward to next year's tax experience.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome Awesome ............................ ........... .
Date published: 2021-03-12
Rated 1 out of 5 by from This is awful... been using it for years... honeslty, this is the first year that I am really thinking I am done with turbotax. My file has been rejected twice now, apparently because of glitches within turbotax. Haven't had this happen before, but if it happens again, my confidence in the product is gone. I tried to find a number to call for help, and the automated help assistant on the screen would never give me a number. honestly... overwhelmingly frustrated right now. not worth it, I will pay a tax preparer a few more dollars.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is very convenient Very convenient and easy to file. The user interface is great as well!
Date published: 2021-03-12
Rated 4 out of 5 by from It was alright I have used Turbo Tax for years and this is the first year I have had any return rejected. I never had this trouble until Credit Karma started doing them for Turbo Tax. I have finally sent the State return in again and it finally was received.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6812