TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from easy process simple process111111111111111111111111111111111111111111111111111111111111
Date published: 2021-04-08
Rated 2 out of 5 by from Premium live service I didn't mean to sign up for the premium live service. I never used it, was unable to "backpedal" wasn't able to call or get anyone to help me on. Live feature never worked and only used it to try to downgrade profile. I spent way too much money using turbo tax. I want a partial refund or next year I'll go see an accountant instead.
Date published: 2021-04-08
Rated 4 out of 5 by from Easy and simple I filed a straight forward, not extras, just earned income and taxes. 13 minutes and I was ready to file.
Date published: 2021-04-08
Rated 3 out of 5 by from Fix 8453 Form 8453 should NOT be page 3 of the initial print packet unless there is an "intentionally left blank" page immediately following. It messes up the entire forms packet front to back system.
Date published: 2021-04-08
Rated 5 out of 5 by from turbo tax is awesome she was great walked me thru as needed great job!!!!!!
Date published: 2021-04-08
Rated 4 out of 5 by from Works Great TurboTax works quite well and works fast to help me file my taxes, sometimes it has unclear steps, but most have FAQ links near to help. Overall the best method I've used so far.
Date published: 2021-04-08
Rated 5 out of 5 by from Quick and Easy Taxes Turbo Tax is always a quick and easy way to prepare taxes yourself, with the option of doing it for free as well! Highly recommend, I've never had an issue in all the years I've used this service to do my taxes.
Date published: 2021-04-08
Rated 5 out of 5 by from Just as good as the advertisements easy to use / and its cheap esp as a person that is a busy and poor lol.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is Easy This is only our second year of owning a business and TurboTax (Steven) was so easy to use and gave expert advice!
Date published: 2021-04-08
Rated 5 out of 5 by from Awesome!!!!! Wow!!!! It works!!!! So I don't have too!!!!!!!!!!!
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 6774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy process simple process111111111111111111111111111111111111111111111111111111111111
Date published: 2021-04-08
Rated 2 out of 5 by from Premium live service I didn't mean to sign up for the premium live service. I never used it, was unable to "backpedal" wasn't able to call or get anyone to help me on. Live feature never worked and only used it to try to downgrade profile. I spent way too much money using turbo tax. I want a partial refund or next year I'll go see an accountant instead.
Date published: 2021-04-08
Rated 4 out of 5 by from Easy and simple I filed a straight forward, not extras, just earned income and taxes. 13 minutes and I was ready to file.
Date published: 2021-04-08
Rated 3 out of 5 by from Fix 8453 Form 8453 should NOT be page 3 of the initial print packet unless there is an "intentionally left blank" page immediately following. It messes up the entire forms packet front to back system.
Date published: 2021-04-08
Rated 5 out of 5 by from turbo tax is awesome she was great walked me thru as needed great job!!!!!!
Date published: 2021-04-08
Rated 4 out of 5 by from Works Great TurboTax works quite well and works fast to help me file my taxes, sometimes it has unclear steps, but most have FAQ links near to help. Overall the best method I've used so far.
Date published: 2021-04-08
Rated 5 out of 5 by from Quick and Easy Taxes Turbo Tax is always a quick and easy way to prepare taxes yourself, with the option of doing it for free as well! Highly recommend, I've never had an issue in all the years I've used this service to do my taxes.
Date published: 2021-04-08
Rated 5 out of 5 by from Just as good as the advertisements easy to use / and its cheap esp as a person that is a busy and poor lol.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is Easy This is only our second year of owning a business and TurboTax (Steven) was so easy to use and gave expert advice!
Date published: 2021-04-08
Rated 5 out of 5 by from Awesome!!!!! Wow!!!! It works!!!! So I don't have too!!!!!!!!!!!
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 6774