TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Necessary Evil I hate that I need to pay $295 to e-file my taxes because I'm a small business owner. Yet, I need the walkthrough guidance and step by step process. The only great help this year was the live chat (have to wait 15 mins to connect) but once on, he patiently answered my questions for about 20 minutes until I understood everything. The bot chat is worthless!
Date published: 2021-03-13
Rated 5 out of 5 by from It was very thorough It is was very user friendly, and I believe I got the max refund.
Date published: 2021-03-13
Rated 1 out of 5 by from Intuit lobbies for complex tax codes The software is easy enough to use, but the reason it exists is due to lobbying. Intuit lobbies to prevent simplification of the tax code.
Date published: 2021-03-13
Rated 5 out of 5 by from VERY COOL FIRST TIME USER - WAS VERY HELPFUL EXPERIENCE. WILL BE BACK NEXT YEAR
Date published: 2021-03-13
Rated 5 out of 5 by from This was okay This was interesting, and I typed a question and never received an answer
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax Ok Mortgage interest field for rental property fails to update, calculates in the background but still shows as "not started". Also, forms are generated in the background and if you go back and change your answer, no longer requiring that form it still exists and causes a problem at the final review. Only to correct is to remove all information and start over. When using the "tab" button to scroll through inputs it should not stop on hyperlinks...should move to the next input field.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is truly awesome, easy to follow and use I've utilized Turbo Tax for several years now. The format is easy to understand and the helpful suggestions are thoroughly explained. It's like "Taxes for Dummies", its just that helpful and easy.
Date published: 2021-03-13
Rated 5 out of 5 by from Good Service Extremely useful and helpful, great interface and options
Date published: 2021-03-13
Rated 5 out of 5 by from aewsome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is great for filing online. this was a great experience. i was able to file on my own.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6734
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Necessary Evil I hate that I need to pay $295 to e-file my taxes because I'm a small business owner. Yet, I need the walkthrough guidance and step by step process. The only great help this year was the live chat (have to wait 15 mins to connect) but once on, he patiently answered my questions for about 20 minutes until I understood everything. The bot chat is worthless!
Date published: 2021-03-13
Rated 5 out of 5 by from It was very thorough It is was very user friendly, and I believe I got the max refund.
Date published: 2021-03-13
Rated 1 out of 5 by from Intuit lobbies for complex tax codes The software is easy enough to use, but the reason it exists is due to lobbying. Intuit lobbies to prevent simplification of the tax code.
Date published: 2021-03-13
Rated 5 out of 5 by from VERY COOL FIRST TIME USER - WAS VERY HELPFUL EXPERIENCE. WILL BE BACK NEXT YEAR
Date published: 2021-03-13
Rated 5 out of 5 by from This was okay This was interesting, and I typed a question and never received an answer
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax Ok Mortgage interest field for rental property fails to update, calculates in the background but still shows as "not started". Also, forms are generated in the background and if you go back and change your answer, no longer requiring that form it still exists and causes a problem at the final review. Only to correct is to remove all information and start over. When using the "tab" button to scroll through inputs it should not stop on hyperlinks...should move to the next input field.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is truly awesome, easy to follow and use I've utilized Turbo Tax for several years now. The format is easy to understand and the helpful suggestions are thoroughly explained. It's like "Taxes for Dummies", its just that helpful and easy.
Date published: 2021-03-13
Rated 5 out of 5 by from Good Service Extremely useful and helpful, great interface and options
Date published: 2021-03-13
Rated 5 out of 5 by from aewsome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is great for filing online. this was a great experience. i was able to file on my own.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6734