TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax worked for me It was a big help. I had a live call help when I needed it.
Date published: 2021-03-29
Rated 4 out of 5 by from Great Fast easy no number crunching or writing but the re
Date published: 2021-03-29
Rated 5 out of 5 by from Love using this app I think it's very easy for anyone it guides you through the questions.
Date published: 2021-03-29
Rated 5 out of 5 by from Very easy to file, great instructions. Very easy instructions to follow instructions, if questions , the program helped answered them.
Date published: 2021-03-29
Rated 2 out of 5 by from Filing State manually is not intuitive Only having directions for filing state return on the printed copy at back of pile of printed forms is ridiculous. Need to at least communicate where the filing instructions for manual filing are in the printed form. Also, have to print out two copies of state - one for records and one for filing. I have used TT for years and it is an adventure each year. I have to be careful not to make mistakes on each new version because one year something is done well and the next I only know it was missed because I am comparing the previous year to what should have happened this year and didn't.
Date published: 2021-03-29
Rated 5 out of 5 by from TURBOTAX - NO OTHER WAY TO GO VERY SIMPLE INTERFACE - ALLOWS ME TO GET BACK TO WORK.
Date published: 2021-03-29
Rated 5 out of 5 by from Very Easy To Work With Had no problems using this product, very simple!!!
Date published: 2021-03-29
Rated 5 out of 5 by from Quick & Easy! As usual, my experience with Turbo Tax with quick & easy!
Date published: 2021-03-29
Rated 4 out of 5 by from good easy to use; informative not sure what you're looking for
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax needs to be simpler The contract CPA suggested using $0.00 for last years federal AGI so that this years federal forms would be accepted by e file. The IRS did not process last years forms that were mailed in! But deposited the payment 3 days after receiving! EFILE from now on!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6722
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax worked for me It was a big help. I had a live call help when I needed it.
Date published: 2021-03-29
Rated 4 out of 5 by from Great Fast easy no number crunching or writing but the re
Date published: 2021-03-29
Rated 5 out of 5 by from Love using this app I think it's very easy for anyone it guides you through the questions.
Date published: 2021-03-29
Rated 5 out of 5 by from Very easy to file, great instructions. Very easy instructions to follow instructions, if questions , the program helped answered them.
Date published: 2021-03-29
Rated 2 out of 5 by from Filing State manually is not intuitive Only having directions for filing state return on the printed copy at back of pile of printed forms is ridiculous. Need to at least communicate where the filing instructions for manual filing are in the printed form. Also, have to print out two copies of state - one for records and one for filing. I have used TT for years and it is an adventure each year. I have to be careful not to make mistakes on each new version because one year something is done well and the next I only know it was missed because I am comparing the previous year to what should have happened this year and didn't.
Date published: 2021-03-29
Rated 5 out of 5 by from TURBOTAX - NO OTHER WAY TO GO VERY SIMPLE INTERFACE - ALLOWS ME TO GET BACK TO WORK.
Date published: 2021-03-29
Rated 5 out of 5 by from Very Easy To Work With Had no problems using this product, very simple!!!
Date published: 2021-03-29
Rated 5 out of 5 by from Quick & Easy! As usual, my experience with Turbo Tax with quick & easy!
Date published: 2021-03-29
Rated 4 out of 5 by from good easy to use; informative not sure what you're looking for
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax needs to be simpler The contract CPA suggested using $0.00 for last years federal AGI so that this years federal forms would be accepted by e file. The IRS did not process last years forms that were mailed in! But deposited the payment 3 days after receiving! EFILE from now on!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 6722