TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Easy to do. No hassle to file tax returns. Thanks!
Date published: 2023-03-15
Rated 5 out of 5 by from Ron did a great job Ron did a great job of reviewing my documents and promptly filing my return.
Date published: 2023-03-15
Rated 4 out of 5 by from Good Frustrating at the very end. I had all information entered: License #s, bank information, etc. and thought I was done. Turbo Tax kept sending me back to fix my tax-exempt pension in the State Taxes but it made no sense. Finally, I deleted the amount of the pension and all went through.
Date published: 2023-03-15
Rated 5 out of 5 by from Great for first time filers This was my first time filing and they made it quick and easy to understand
Date published: 2023-03-15
Rated 3 out of 5 by from Helplful, but still the same old glitches I like Turbo tax for its convenience in transferring old tax return info, computing depreciation, and explaining some arcane things, like UBIA. But I encounter the same problems each year: the program nicely computes that year's depreciation, and then fails to add it to accumulated dep. on the balance sheet. It fails to prompt me to enter "distributions" and I have to override the form. It utterly fails to reconcile the partnership accounts directly on the state form, using California amounts. The K-1 partner reconciliations are also incorrect. But at least I know what to look for!
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax-Quick and Painless Very intuitive and user friendly. Not nearly as time consuming and difficult as I'd expected. This was my first year doing it on my own. I highly recommend it.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Needs Work Every year I complaign that I have to delete the Viriginia Form 502A, in order to pass the Virginia tax return error check. This form should not be part of my return. Every year I have to manually enter the ending capital and assets from the previous year, in order to get Schedules M1 and M2 to balance. Since i use Turbo Tax Business to create my partnership return, and use Turbo Tax Deluxe to create my personal return, I should not have to take this manual step. The information should be autiomatically imported. This year, for the first time, I had to delete a partner in my partnership return. It was a harrowing experience, ultimately requiring 2 hours on the phone with a Turbo Tax specialist in order to make it work within the software, and get rid of the 8 errors spawed. It should not be this difficult to remove a partner from a partnership.
Date published: 2023-03-15
Rated 5 out of 5 by from Keisha Keisha was great! Extremely patient and talked me through the entire process! Made filing easy!
Date published: 2023-03-15
Rated 5 out of 5 by from Tubotax easy to use Had no problem with completing my taxes. It was a breeze! Very self explanatory
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax Small Business The hardest part was finding out how to purchase the version of Turbo Tax that I needed. Wish that Turbo Tax would download from QuickBooks Online.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6712
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy to do. No hassle to file tax returns. Thanks!
Date published: 2023-03-15
Rated 5 out of 5 by from Ron did a great job Ron did a great job of reviewing my documents and promptly filing my return.
Date published: 2023-03-15
Rated 4 out of 5 by from Good Frustrating at the very end. I had all information entered: License #s, bank information, etc. and thought I was done. Turbo Tax kept sending me back to fix my tax-exempt pension in the State Taxes but it made no sense. Finally, I deleted the amount of the pension and all went through.
Date published: 2023-03-15
Rated 5 out of 5 by from Great for first time filers This was my first time filing and they made it quick and easy to understand
Date published: 2023-03-15
Rated 3 out of 5 by from Helplful, but still the same old glitches I like Turbo tax for its convenience in transferring old tax return info, computing depreciation, and explaining some arcane things, like UBIA. But I encounter the same problems each year: the program nicely computes that year's depreciation, and then fails to add it to accumulated dep. on the balance sheet. It fails to prompt me to enter "distributions" and I have to override the form. It utterly fails to reconcile the partnership accounts directly on the state form, using California amounts. The K-1 partner reconciliations are also incorrect. But at least I know what to look for!
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax-Quick and Painless Very intuitive and user friendly. Not nearly as time consuming and difficult as I'd expected. This was my first year doing it on my own. I highly recommend it.
Date published: 2023-03-15
Rated 4 out of 5 by from Turbo Tax Needs Work Every year I complaign that I have to delete the Viriginia Form 502A, in order to pass the Virginia tax return error check. This form should not be part of my return. Every year I have to manually enter the ending capital and assets from the previous year, in order to get Schedules M1 and M2 to balance. Since i use Turbo Tax Business to create my partnership return, and use Turbo Tax Deluxe to create my personal return, I should not have to take this manual step. The information should be autiomatically imported. This year, for the first time, I had to delete a partner in my partnership return. It was a harrowing experience, ultimately requiring 2 hours on the phone with a Turbo Tax specialist in order to make it work within the software, and get rid of the 8 errors spawed. It should not be this difficult to remove a partner from a partnership.
Date published: 2023-03-15
Rated 5 out of 5 by from Keisha Keisha was great! Extremely patient and talked me through the entire process! Made filing easy!
Date published: 2023-03-15
Rated 5 out of 5 by from Tubotax easy to use Had no problem with completing my taxes. It was a breeze! Very self explanatory
Date published: 2023-03-15
Rated 4 out of 5 by from TurboTax Small Business The hardest part was finding out how to purchase the version of Turbo Tax that I needed. Wish that Turbo Tax would download from QuickBooks Online.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6712