TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from very good product and excellent customer service I needed help w/ Schedule K-1 and asked for assistance. Larry (6yrs CPA) called on time and was very helpful at resolving my issues. He was courteous and professional and thus successful such that I could then finalize and file. Yay!!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax expert help is very professional The tax expert is very professional. Well done, and pay attention to details.
Date published: 2021-03-25
Rated 2 out of 5 by from Surprise filing fees... Would have been nice to know what fees and how much they were before I got to the end, and couldn't change the options. Also, an extra $40 to file online?? Since when TurboTax? Will not be a returning customer.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax Not Complicated Turbotax support when easy problem gets complicated was excellent. Agent was able to take me through the return and fix everything.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is a most helpful tax tool. I have been a turbo tax customer for years and have always been well pleased with their help and the results.
Date published: 2021-03-25
Rated 5 out of 5 by from Awesome software I love Turbo Tax...very user friendly and a awesome program for non-trained do-it-yourself tax preparers!!!!
Date published: 2021-03-25
Rated 5 out of 5 by from The Best Thing I Could have done Turbotax was easy and had helpful information to assist you.
Date published: 2021-03-25
Rated 5 out of 5 by from awsome Y'all made it easy for me to file and I'll use you in the later years to come
Date published: 2021-03-25
Rated 5 out of 5 by from My Turbo Tax experience My taxes were a mess and Turbo walked me through it with ease and explained every drop down menu
Date published: 2021-03-25
Rated 4 out of 5 by from Awesome Very useful tool! I've used this tool for the past few years!
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6712
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very good product and excellent customer service I needed help w/ Schedule K-1 and asked for assistance. Larry (6yrs CPA) called on time and was very helpful at resolving my issues. He was courteous and professional and thus successful such that I could then finalize and file. Yay!!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax expert help is very professional The tax expert is very professional. Well done, and pay attention to details.
Date published: 2021-03-25
Rated 2 out of 5 by from Surprise filing fees... Would have been nice to know what fees and how much they were before I got to the end, and couldn't change the options. Also, an extra $40 to file online?? Since when TurboTax? Will not be a returning customer.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax Not Complicated Turbotax support when easy problem gets complicated was excellent. Agent was able to take me through the return and fix everything.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is a most helpful tax tool. I have been a turbo tax customer for years and have always been well pleased with their help and the results.
Date published: 2021-03-25
Rated 5 out of 5 by from Awesome software I love Turbo Tax...very user friendly and a awesome program for non-trained do-it-yourself tax preparers!!!!
Date published: 2021-03-25
Rated 5 out of 5 by from The Best Thing I Could have done Turbotax was easy and had helpful information to assist you.
Date published: 2021-03-25
Rated 5 out of 5 by from awsome Y'all made it easy for me to file and I'll use you in the later years to come
Date published: 2021-03-25
Rated 5 out of 5 by from My Turbo Tax experience My taxes were a mess and Turbo walked me through it with ease and explained every drop down menu
Date published: 2021-03-25
Rated 4 out of 5 by from Awesome Very useful tool! I've used this tool for the past few years!
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6712