TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
galereno from
its great
great questions on filing of returns. I don't like the pop ups.
Date published: 2023-01-27
Rated 5 out of 5 by
Dawng3 from
super easy and helpful
Love this service, very helpful and easy way to do taxes fast and from home!
Date published: 2023-01-27
Rated 5 out of 5 by
KhayteY from
Super Convenient as ALWAYS
Quick, easy, & anxiety free....why would I use anything else after 25yrs
Date published: 2023-01-27
Rated 5 out of 5 by
AmandaEK from
Turbo tax is the only place I trust
I have been using turbo tax for 15 years!!!! I would not go anywhere else!!!
Date published: 2023-01-27
Rated 2 out of 5 by
NatH2020 from
You get to pay, you get pay, you ALL get to pay
I'm not really sure what services I just paid for with the $69 fee. I was then charged another fee to file my state returns. I was finally charged to "allow" them to take payment for these fees out of my returns. I used to enjoy using this site because it was easy to use, but now they charge for the same software and services they have been providing for years. BIG DISAPPOINTMENT
Date published: 2023-01-27
Rated 1 out of 5 by
Ever234 from
Charged me and didn't want to start over
Charged me without telling me til the end and would have had to restart to not be charged
Date published: 2023-01-27
Rated 5 out of 5 by
MELMUSIC from
Turbo Tax is Awesome for me!
I find it so easy to use and easy to understand. It helps you along the way with advice and suggestions and explains things you may not fully understand. I've been Turbo Taxing now for almost 15 years and I wouldn't do it any other way.
Date published: 2023-01-27
Rated 5 out of 5 by
Davedownthestreet from
Works great every year
Easy to follow step by step instructions. The most pain free way to do a painfull act
Date published: 2023-01-27
Rated 5 out of 5 by
Lovey1013 from
TurboTax is Great
I use their service every year I love it.. easy to use and accurate
Date published: 2023-01-27
Rated 5 out of 5 by
Chris 2023 from
TurboTaxwas great
I used Turbo Tax last year and it worked out well.
All TurboTax® Offerings Reviews - Page 672
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
galereno from
its great
great questions on filing of returns. I don't like the pop ups.
Date published: 2023-01-27
Rated 5 out of 5 by
Dawng3 from
super easy and helpful
Love this service, very helpful and easy way to do taxes fast and from home!
Date published: 2023-01-27
Rated 5 out of 5 by
KhayteY from
Super Convenient as ALWAYS
Quick, easy, & anxiety free....why would I use anything else after 25yrs
Date published: 2023-01-27
Rated 5 out of 5 by
AmandaEK from
Turbo tax is the only place I trust
I have been using turbo tax for 15 years!!!! I would not go anywhere else!!!
Date published: 2023-01-27
Rated 2 out of 5 by
NatH2020 from
You get to pay, you get pay, you ALL get to pay
I'm not really sure what services I just paid for with the $69 fee. I was then charged another fee to file my state returns. I was finally charged to "allow" them to take payment for these fees out of my returns. I used to enjoy using this site because it was easy to use, but now they charge for the same software and services they have been providing for years. BIG DISAPPOINTMENT
Date published: 2023-01-27
Rated 1 out of 5 by
Ever234 from
Charged me and didn't want to start over
Charged me without telling me til the end and would have had to restart to not be charged
Date published: 2023-01-27
Rated 5 out of 5 by
MELMUSIC from
Turbo Tax is Awesome for me!
I find it so easy to use and easy to understand. It helps you along the way with advice and suggestions and explains things you may not fully understand. I've been Turbo Taxing now for almost 15 years and I wouldn't do it any other way.
Date published: 2023-01-27
Rated 5 out of 5 by
Davedownthestreet from
Works great every year
Easy to follow step by step instructions. The most pain free way to do a painfull act
Date published: 2023-01-27
Rated 5 out of 5 by
Lovey1013 from
TurboTax is Great
I use their service every year I love it.. easy to use and accurate
Date published: 2023-01-27
Rated 5 out of 5 by
Chris 2023 from
TurboTaxwas great
I used Turbo Tax last year and it worked out well.
All TurboTax® Offerings Reviews - Page 672
Date published: 2023-01-27