TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from its great great questions on filing of returns. I don't like the pop ups.
Date published: 2023-01-27
Rated 5 out of 5 by from super easy and helpful Love this service, very helpful and easy way to do taxes fast and from home!
Date published: 2023-01-27
Rated 5 out of 5 by from Super Convenient as ALWAYS Quick, easy, & anxiety free....why would I use anything else after 25yrs
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is the only place I trust I have been using turbo tax for 15 years!!!! I would not go anywhere else!!!
Date published: 2023-01-27
Rated 2 out of 5 by from You get to pay, you get pay, you ALL get to pay I'm not really sure what services I just paid for with the $69 fee. I was then charged another fee to file my state returns. I was finally charged to "allow" them to take payment for these fees out of my returns. I used to enjoy using this site because it was easy to use, but now they charge for the same software and services they have been providing for years. BIG DISAPPOINTMENT
Date published: 2023-01-27
Rated 1 out of 5 by from Charged me and didn't want to start over Charged me without telling me til the end and would have had to restart to not be charged
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is Awesome for me! I find it so easy to use and easy to understand. It helps you along the way with advice and suggestions and explains things you may not fully understand. I've been Turbo Taxing now for almost 15 years and I wouldn't do it any other way.
Date published: 2023-01-27
Rated 5 out of 5 by from Works great every year Easy to follow step by step instructions. The most pain free way to do a painfull act
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Great I use their service every year I love it.. easy to use and accurate
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTaxwas great I used Turbo Tax last year and it worked out well.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 672
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from its great great questions on filing of returns. I don't like the pop ups.
Date published: 2023-01-27
Rated 5 out of 5 by from super easy and helpful Love this service, very helpful and easy way to do taxes fast and from home!
Date published: 2023-01-27
Rated 5 out of 5 by from Super Convenient as ALWAYS Quick, easy, & anxiety free....why would I use anything else after 25yrs
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is the only place I trust I have been using turbo tax for 15 years!!!! I would not go anywhere else!!!
Date published: 2023-01-27
Rated 2 out of 5 by from You get to pay, you get pay, you ALL get to pay I'm not really sure what services I just paid for with the $69 fee. I was then charged another fee to file my state returns. I was finally charged to "allow" them to take payment for these fees out of my returns. I used to enjoy using this site because it was easy to use, but now they charge for the same software and services they have been providing for years. BIG DISAPPOINTMENT
Date published: 2023-01-27
Rated 1 out of 5 by from Charged me and didn't want to start over Charged me without telling me til the end and would have had to restart to not be charged
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is Awesome for me! I find it so easy to use and easy to understand. It helps you along the way with advice and suggestions and explains things you may not fully understand. I've been Turbo Taxing now for almost 15 years and I wouldn't do it any other way.
Date published: 2023-01-27
Rated 5 out of 5 by from Works great every year Easy to follow step by step instructions. The most pain free way to do a painfull act
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Great I use their service every year I love it.. easy to use and accurate
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTaxwas great I used Turbo Tax last year and it worked out well.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 672