TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax works very well for most people. I may be unusual, in that I'm retired from the US Military as both a civilian and as a military officer. Therefore some of my tax considerations involve both the OPM and DFAS. With the OPM, the taxable amount of my retirement is not determined, so I need to get the simplified method worksheet (A) which I did not find in Turbo Tax. The instructions would also help. It's a difficult worksheet to use the first or second time, so more explicit instructions would be great, such as the fact that the data entered is dependent on what was entered the previous year(s).
Date published: 2021-03-11
Rated 1 out of 5 by from I still need help to correct my 1099R It was ok but I still have issues and would like to speak to someone on the phone
Date published: 2021-03-11
Rated 5 out of 5 by from easy to navigate never would have gone to a preparer if i knew it was this easy
Date published: 2021-03-11
Rated 4 out of 5 by from Awesomesauce This was my very first time doing my taxes myself and i enjoyed it!! It was easy and they take you step by step..
Date published: 2021-03-11
Rated 5 out of 5 by from turbo is awesome very good customer service I had no problems with anything
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Service for Business Tax Return This is my 3rd year in a row filing for my Business with Turbo Tax. Smooth as always.
Date published: 2021-03-11
Rated 5 out of 5 by from Super easy and quick Very quick and easy, it took me about 15-20 minutes to complete
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is easy to use I talked to 2 different tax guys today they were both excellent
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Its easy to use and step by step guide will definitely be using it again next year.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy Very easy to use and guided me through everything; took all of about 30 minutes
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax works very well for most people. I may be unusual, in that I'm retired from the US Military as both a civilian and as a military officer. Therefore some of my tax considerations involve both the OPM and DFAS. With the OPM, the taxable amount of my retirement is not determined, so I need to get the simplified method worksheet (A) which I did not find in Turbo Tax. The instructions would also help. It's a difficult worksheet to use the first or second time, so more explicit instructions would be great, such as the fact that the data entered is dependent on what was entered the previous year(s).
Date published: 2021-03-11
Rated 1 out of 5 by from I still need help to correct my 1099R It was ok but I still have issues and would like to speak to someone on the phone
Date published: 2021-03-11
Rated 5 out of 5 by from easy to navigate never would have gone to a preparer if i knew it was this easy
Date published: 2021-03-11
Rated 4 out of 5 by from Awesomesauce This was my very first time doing my taxes myself and i enjoyed it!! It was easy and they take you step by step..
Date published: 2021-03-11
Rated 5 out of 5 by from turbo is awesome very good customer service I had no problems with anything
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent Service for Business Tax Return This is my 3rd year in a row filing for my Business with Turbo Tax. Smooth as always.
Date published: 2021-03-11
Rated 5 out of 5 by from Super easy and quick Very quick and easy, it took me about 15-20 minutes to complete
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is easy to use I talked to 2 different tax guys today they were both excellent
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Its easy to use and step by step guide will definitely be using it again next year.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy Very easy to use and guided me through everything; took all of about 30 minutes
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6703