TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax is easy to use but disappointed Easy to use but disappointed that it's a bate and switch. Says it's free online but then charged to used.
Date published: 2022-02-26
Rated 5 out of 5 by from Very easy easy to navigate... very thorough with questions. understandable
Date published: 2022-02-26
Rated 5 out of 5 by from its easy to use and guides you its convienent if your tax situation is not overly complex such as mine. its not cheap though. but half the price of going to an accountant directly.
Date published: 2022-02-26
Rated 4 out of 5 by from Tubtu tax is best I used it for two yesrs. It has gone through everytime with no problem.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is the best My experience with them is awesome Trying to file for my return was a bit hard But with TurboTax it more quiet easier
Date published: 2022-02-26
Rated 5 out of 5 by from Easy peasy Pretty easy to navigate and fix things. Used my phone. Was kinda afraid of not understanding it. Will use again for sure.
Date published: 2022-02-26
Rated 5 out of 5 by from Glad to have TurboTax on my side. I consulted a live expert about questions on reported income. She guided me through the steps necessary to get me on the right track!
Date published: 2022-02-26
Rated 1 out of 5 by from No additional help I'm sorry that I wasted money on this. The "expert" that I had call me back was reading the questions along with me and having me click the hyperlink "Learn more" and reading those with me to try and understand. I didn't gain anything from this added expense. So disappointing.
Date published: 2022-02-26
Rated 4 out of 5 by from Easy enough to do at home Our tax return was a bit more complicated this year, but when I got confused, I spoke with a turbotax person who helped me right away and easily.
Date published: 2022-02-26
Rated 5 out of 5 by from 8 years in a row User friendly with tax support to help with last years complicated stimulus payments.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is easy to use but disappointed Easy to use but disappointed that it's a bate and switch. Says it's free online but then charged to used.
Date published: 2022-02-26
Rated 5 out of 5 by from Very easy easy to navigate... very thorough with questions. understandable
Date published: 2022-02-26
Rated 5 out of 5 by from its easy to use and guides you its convienent if your tax situation is not overly complex such as mine. its not cheap though. but half the price of going to an accountant directly.
Date published: 2022-02-26
Rated 4 out of 5 by from Tubtu tax is best I used it for two yesrs. It has gone through everytime with no problem.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is the best My experience with them is awesome Trying to file for my return was a bit hard But with TurboTax it more quiet easier
Date published: 2022-02-26
Rated 5 out of 5 by from Easy peasy Pretty easy to navigate and fix things. Used my phone. Was kinda afraid of not understanding it. Will use again for sure.
Date published: 2022-02-26
Rated 5 out of 5 by from Glad to have TurboTax on my side. I consulted a live expert about questions on reported income. She guided me through the steps necessary to get me on the right track!
Date published: 2022-02-26
Rated 1 out of 5 by from No additional help I'm sorry that I wasted money on this. The "expert" that I had call me back was reading the questions along with me and having me click the hyperlink "Learn more" and reading those with me to try and understand. I didn't gain anything from this added expense. So disappointing.
Date published: 2022-02-26
Rated 4 out of 5 by from Easy enough to do at home Our tax return was a bit more complicated this year, but when I got confused, I spoke with a turbotax person who helped me right away and easily.
Date published: 2022-02-26
Rated 5 out of 5 by from 8 years in a row User friendly with tax support to help with last years complicated stimulus payments.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6703