TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy and Awesome It was fast and easy with easy steps and help guide if needed
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks for making taxes easy! 3rd year in a row doing my taxes on TurboTax after doing other in person options that had me audited and owing the IRS. The system is pretty simple and even if there was a problem I faced, The Amazing 20 yr Expert Jaime was able to walk me through the rest of the process!
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and Easy!!! Just fast and easy peasy!!!! As long as you don't have too many complicated issues, it is fast and easy to use. But even if you do, there are so many questions that can get answered, and the process is still pretty easy to use.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax was very user friendly and useful! I am a first-timer user of Turbo Tax and also a first-time tax preparer. The step-by-step process and answers to questions allayed all my fears about preparing and filing my taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX IS GREAT I was able to complete my tax returns with great ease and with the help of a requested tax expert.
Date published: 2021-04-13
Rated 5 out of 5 by from easy and accurate to use. Very user friendly. no problems as usual for years of use with no issues
Date published: 2021-04-13
Rated 3 out of 5 by from Not easy to use any more. I did not have a good experience. I was unable to file my taxes without help, and my taxes are super simple. The UI gets worse and worse every year.
Date published: 2021-04-13
Rated 4 out of 5 by from Reliable Product Thus far, my experience with Turbo Tax has been very positive. I have used it to file under new and unique circumstances, and so far Turbo Tax has really limited the confusion and frustration that can occur during tax season.
Date published: 2021-04-13
Rated 5 out of 5 by from Great product, great experience! It was very easy to follow the instructions and it offered very clear explanations when needed.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax makes it super easy! As a 23 year old I struggle with filing my taxes and turbo tax makes it so easy for me!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Awesome It was fast and easy with easy steps and help guide if needed
Date published: 2021-04-13
Rated 5 out of 5 by from Thanks for making taxes easy! 3rd year in a row doing my taxes on TurboTax after doing other in person options that had me audited and owing the IRS. The system is pretty simple and even if there was a problem I faced, The Amazing 20 yr Expert Jaime was able to walk me through the rest of the process!
Date published: 2021-04-13
Rated 5 out of 5 by from Fast and Easy!!! Just fast and easy peasy!!!! As long as you don't have too many complicated issues, it is fast and easy to use. But even if you do, there are so many questions that can get answered, and the process is still pretty easy to use.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax was very user friendly and useful! I am a first-timer user of Turbo Tax and also a first-time tax preparer. The step-by-step process and answers to questions allayed all my fears about preparing and filing my taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX IS GREAT I was able to complete my tax returns with great ease and with the help of a requested tax expert.
Date published: 2021-04-13
Rated 5 out of 5 by from easy and accurate to use. Very user friendly. no problems as usual for years of use with no issues
Date published: 2021-04-13
Rated 3 out of 5 by from Not easy to use any more. I did not have a good experience. I was unable to file my taxes without help, and my taxes are super simple. The UI gets worse and worse every year.
Date published: 2021-04-13
Rated 4 out of 5 by from Reliable Product Thus far, my experience with Turbo Tax has been very positive. I have used it to file under new and unique circumstances, and so far Turbo Tax has really limited the confusion and frustration that can occur during tax season.
Date published: 2021-04-13
Rated 5 out of 5 by from Great product, great experience! It was very easy to follow the instructions and it offered very clear explanations when needed.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax makes it super easy! As a 23 year old I struggle with filing my taxes and turbo tax makes it so easy for me!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6688