TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from love turbotax allways easy I have used turbo tax every year I have filed for 20+ years
Date published: 2022-02-27
Rated 1 out of 5 by from Not happy with "free" version I am not happy with how the "free" version kept telling me the only way I could get a $34 tax credit was to upgrade to Turbo Tax Deluxe and they wanted to charge me $39 for Federal AND $39 for state!!!! $78 total!!! Really?? I deleted and redid and did not take that credit and filed for free. The credit ended up being on my return.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax was easy It was easy enough. Did not need any help in filing.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was easy Very happy with TurboTax, so very quick and easy to do.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax continues to be a great experience, but I would like to see my refund amount visible at the top of the page as I go through each step. I believe this existed before.
Date published: 2022-02-27
Rated 4 out of 5 by from Use Every Year Pay for the Deluxe Version every year and generally am pleased with the product. Charged each year a premium to include state returns but my state does not have an income tax. Tennesse does however have what they call a HALL (dividends and interest) and this program is no help in completing those forms.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to file but expensive Easy to file with Turbotax but very expensive compared to other tax prep options to file your return online
Date published: 2022-02-27
Rated 3 out of 5 by from Unfriendly UI and cost offerings Directly through your website, Premier is offered at $69. While working through my data the site only offers "Premier Live" which is an additional $100. Your website does not explain how to remove "Live" and gives you the impression if you downgrade you will lose the Premier functionality. I found that downgrading does not actually make you lose Premier functions, but you did not explain that during the review. Everyone should know that disputing the cost may offer you a filing discount as well, just for offering your comments.
Date published: 2022-02-27
Rated 4 out of 5 by from Quick and easy I struggled to get a clear answer on a 1099-c , I got to the right place but didn't under stand what was needed
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax for filing 2022 It was very easy to use and made filing less of a hassle
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbotax allways easy I have used turbo tax every year I have filed for 20+ years
Date published: 2022-02-27
Rated 1 out of 5 by from Not happy with "free" version I am not happy with how the "free" version kept telling me the only way I could get a $34 tax credit was to upgrade to Turbo Tax Deluxe and they wanted to charge me $39 for Federal AND $39 for state!!!! $78 total!!! Really?? I deleted and redid and did not take that credit and filed for free. The credit ended up being on my return.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax was easy It was easy enough. Did not need any help in filing.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax was easy Very happy with TurboTax, so very quick and easy to do.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax continues to be a great experience, but I would like to see my refund amount visible at the top of the page as I go through each step. I believe this existed before.
Date published: 2022-02-27
Rated 4 out of 5 by from Use Every Year Pay for the Deluxe Version every year and generally am pleased with the product. Charged each year a premium to include state returns but my state does not have an income tax. Tennesse does however have what they call a HALL (dividends and interest) and this program is no help in completing those forms.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to file but expensive Easy to file with Turbotax but very expensive compared to other tax prep options to file your return online
Date published: 2022-02-27
Rated 3 out of 5 by from Unfriendly UI and cost offerings Directly through your website, Premier is offered at $69. While working through my data the site only offers "Premier Live" which is an additional $100. Your website does not explain how to remove "Live" and gives you the impression if you downgrade you will lose the Premier functionality. I found that downgrading does not actually make you lose Premier functions, but you did not explain that during the review. Everyone should know that disputing the cost may offer you a filing discount as well, just for offering your comments.
Date published: 2022-02-27
Rated 4 out of 5 by from Quick and easy I struggled to get a clear answer on a 1099-c , I got to the right place but didn't under stand what was needed
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax for filing 2022 It was very easy to use and made filing less of a hassle
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6645