TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good but not as Great as it used to be Turbotax is still great and for the most part easy to use. I did notice some errors as it kept asking for certain information regarding security sales but did not display enough information to properly fill it out. The sheets were automatically filled out via Robinhood but Turbotax kept asking for sales dates for Robinhood but would not display which stock they were asking. When trying to ask the for help it was not useful. I noticed these same problems last year and they have not yet fixed it. Another issue I had, if you have rental properties Turbotax is grossly not up to date. They ask for information from HUD-1 worksheet but since 2015 most places have replaced the HUD-1 with a Closing Disclosure worksheet. These two display information drastically differently. While there were many issues I had to deal with, I'll probably end up using Turbotax again as it is still the best software for what I need.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is wonderful Been using TurboTax for 7 years now and it always makes filing my taxes easy. Would highly recommend
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is AMAZING!! I have used Turbo Tax for over 10 years and I have enjoyed using the user-friendly financial application.
Date published: 2021-03-12
Rated 5 out of 5 by from LOVE Turbotax! I've used Turbotax since its inception....I won't use any other software!
Date published: 2021-03-12
Rated 5 out of 5 by from Very Easy ! This was very quick and easy and guides you every step!
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax was easy! I really liked how it asked questions and took me through each part of the process. It was easy to follow and helpful with items that were more difficult to understand.
Date published: 2021-03-12
Rated 3 out of 5 by from its alright, wish they didn't take my money but they took my money but i guess i get it, it's fine, thanks for helping
Date published: 2021-03-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST I LOVE FILING MY TAXES WITH TURBOTAX BEEN DOING WITH YIOU GUYS FIR TWO YEARS
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome to use Seamless and easy to use and carried over all information needed
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax made this so simple I had a complicated year due to changing residences, changing employment, and Covid-related employment difficulties. TurboTax made this process really simple for me, and the free option was totally sufficient to get everything organized and submitted quickly with no stress.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good but not as Great as it used to be Turbotax is still great and for the most part easy to use. I did notice some errors as it kept asking for certain information regarding security sales but did not display enough information to properly fill it out. The sheets were automatically filled out via Robinhood but Turbotax kept asking for sales dates for Robinhood but would not display which stock they were asking. When trying to ask the for help it was not useful. I noticed these same problems last year and they have not yet fixed it. Another issue I had, if you have rental properties Turbotax is grossly not up to date. They ask for information from HUD-1 worksheet but since 2015 most places have replaced the HUD-1 with a Closing Disclosure worksheet. These two display information drastically differently. While there were many issues I had to deal with, I'll probably end up using Turbotax again as it is still the best software for what I need.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is wonderful Been using TurboTax for 7 years now and it always makes filing my taxes easy. Would highly recommend
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is AMAZING!! I have used Turbo Tax for over 10 years and I have enjoyed using the user-friendly financial application.
Date published: 2021-03-12
Rated 5 out of 5 by from LOVE Turbotax! I've used Turbotax since its inception....I won't use any other software!
Date published: 2021-03-12
Rated 5 out of 5 by from Very Easy ! This was very quick and easy and guides you every step!
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax was easy! I really liked how it asked questions and took me through each part of the process. It was easy to follow and helpful with items that were more difficult to understand.
Date published: 2021-03-12
Rated 3 out of 5 by from its alright, wish they didn't take my money but they took my money but i guess i get it, it's fine, thanks for helping
Date published: 2021-03-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST I LOVE FILING MY TAXES WITH TURBOTAX BEEN DOING WITH YIOU GUYS FIR TWO YEARS
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome to use Seamless and easy to use and carried over all information needed
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax made this so simple I had a complicated year due to changing residences, changing employment, and Covid-related employment difficulties. TurboTax made this process really simple for me, and the free option was totally sufficient to get everything organized and submitted quickly with no stress.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6630