TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Easy to use and it didn't cost me anything since I owe to both state and federal
Date published: 2021-03-02
Rated 4 out of 5 by from turbotax is pretty cool it is nice and once i first heard of it i was like i got to try that out!
Date published: 2021-03-02
Rated 5 out of 5 by from Making easier for the Taxpayer There are CPA available to assist as needed. Tools help with form clearing and correcting.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to file Easy to file they do the work for you . Just a few easy to answer questions and your done
Date published: 2021-03-02
Rated 4 out of 5 by from Software is generally great! I didn't give it 5 stars because, at one point, it kept asking me to do something, and it wouldn't clear after I did what it told me to do. Overall, I couldn't have done it without Turbo Tax. I think it was on the section for deferring taxes. It showed me an image of a tax form with a zero in, and then I couldn't seem to make the screen go away. It only took my button to click after 4 or so times.
Date published: 2021-03-02
Rated 2 out of 5 by from AAAAbsolutely not I never leave reviews, but I've used turbotax for the past 4 years, and I've never had an issue, but the fact that I HAD to upgrade to the deluxe package to file my taxes, is bull. I chose the free package on purpose, so I didn't have to pay $60 for no reason. Then I chose to just deduct that from my refund because money struggles, and then I find out that it costs an additional $40!!! So basically, I had $100 taken out of my refund for no reason. This is truly THE DUMBEST thing I've EVER heard, and that includes the fact that some people still believe that the earth is flat (no offense if you do. I'm just trying to make a point) :(
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Turbo Experience Every Time! Using Turbo Tax to file my taxes for the last 8 years has been awesome. Very easy to use. I love the way it brings forth information from the previous year. Keeping me from having to submit the information manually.
Date published: 2021-03-02
Rated 2 out of 5 by from good, but hidden fees Its easy to use but deceptive in the "FREE" filing. If you have any self employment or numerous other things you are required to upgrade to a $60 or $120 plan. They also deduct $40 from your return if you choose for them to deduct the expense from your tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is out of this world. It was easy to file and took no time at all. I will use it again
Date published: 2021-03-02
Rated 4 out of 5 by from Amazing I have been using Turbo Tax for at least 15 years. Turbo Tax makes it so easy for the average person to do their own taxes.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 663
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Easy to use and it didn't cost me anything since I owe to both state and federal
Date published: 2021-03-02
Rated 4 out of 5 by from turbotax is pretty cool it is nice and once i first heard of it i was like i got to try that out!
Date published: 2021-03-02
Rated 5 out of 5 by from Making easier for the Taxpayer There are CPA available to assist as needed. Tools help with form clearing and correcting.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to file Easy to file they do the work for you . Just a few easy to answer questions and your done
Date published: 2021-03-02
Rated 4 out of 5 by from Software is generally great! I didn't give it 5 stars because, at one point, it kept asking me to do something, and it wouldn't clear after I did what it told me to do. Overall, I couldn't have done it without Turbo Tax. I think it was on the section for deferring taxes. It showed me an image of a tax form with a zero in, and then I couldn't seem to make the screen go away. It only took my button to click after 4 or so times.
Date published: 2021-03-02
Rated 2 out of 5 by from AAAAbsolutely not I never leave reviews, but I've used turbotax for the past 4 years, and I've never had an issue, but the fact that I HAD to upgrade to the deluxe package to file my taxes, is bull. I chose the free package on purpose, so I didn't have to pay $60 for no reason. Then I chose to just deduct that from my refund because money struggles, and then I find out that it costs an additional $40!!! So basically, I had $100 taken out of my refund for no reason. This is truly THE DUMBEST thing I've EVER heard, and that includes the fact that some people still believe that the earth is flat (no offense if you do. I'm just trying to make a point) :(
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Turbo Experience Every Time! Using Turbo Tax to file my taxes for the last 8 years has been awesome. Very easy to use. I love the way it brings forth information from the previous year. Keeping me from having to submit the information manually.
Date published: 2021-03-02
Rated 2 out of 5 by from good, but hidden fees Its easy to use but deceptive in the "FREE" filing. If you have any self employment or numerous other things you are required to upgrade to a $60 or $120 plan. They also deduct $40 from your return if you choose for them to deduct the expense from your tax return.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is out of this world. It was easy to file and took no time at all. I will use it again
Date published: 2021-03-02
Rated 4 out of 5 by from Amazing I have been using Turbo Tax for at least 15 years. Turbo Tax makes it so easy for the average person to do their own taxes.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 663