TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from TurboTax this year is a disaster! Too many changes it did not feel like it has in the past, needs updates just not a good year for the company... The Live help was good!
Date published: 2021-03-12
Rated 5 out of 5 by from Very easy Very easy and simple to use , the process to file taxes was very use friendly and not overwhelming.
Date published: 2021-03-12
Rated 3 out of 5 by from TURBOTAX CHANGED TOO MUCH - WILL LOOK AT OPTIONS Didn't like look and feel this year; Didn't like pushing Credit Karma; Didn't like keep asking about MAX; Didn't like asking for Driver's ID; Bottom line...I'll be looking at alternatives next year.
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax won't let me email my returns. I don't want to send my taxes by US Mail as it is not dependable, and I've always e-filed with TurboTax in the past. But this year it will not let me send it as it doesn't recognize that I've told it that the account is the same and routing and account number are the same as in the past. It just keeps me going in a loop not allowing me to e-file. I don't want to use the post office.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is excellent Used for over 20 years! Would not use any other product!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is awesome Great and easy. I had no troubles at all. I've used turbo tax for 3 years with no problems.
Date published: 2021-03-12
Rated 5 out of 5 by from Love Turbo Tax! Gets easier to use and vavigate each year. This is my 8th consecutive year of using this web application.
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax is Great Helpful to do it myself. Always had returns done by someone else but can do myself with TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome I like how u can have expertise on how to file an get help
Date published: 2021-03-12
Rated 5 out of 5 by from Fast, easy, understandable. Clickable selections and simple language makes the process easy, particularly when it reminds you that some question "uncommonly" pertain to your taxes, so you don't worry.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax this year is a disaster! Too many changes it did not feel like it has in the past, needs updates just not a good year for the company... The Live help was good!
Date published: 2021-03-12
Rated 5 out of 5 by from Very easy Very easy and simple to use , the process to file taxes was very use friendly and not overwhelming.
Date published: 2021-03-12
Rated 3 out of 5 by from TURBOTAX CHANGED TOO MUCH - WILL LOOK AT OPTIONS Didn't like look and feel this year; Didn't like pushing Credit Karma; Didn't like keep asking about MAX; Didn't like asking for Driver's ID; Bottom line...I'll be looking at alternatives next year.
Date published: 2021-03-12
Rated 2 out of 5 by from Turbo Tax won't let me email my returns. I don't want to send my taxes by US Mail as it is not dependable, and I've always e-filed with TurboTax in the past. But this year it will not let me send it as it doesn't recognize that I've told it that the account is the same and routing and account number are the same as in the past. It just keeps me going in a loop not allowing me to e-file. I don't want to use the post office.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is excellent Used for over 20 years! Would not use any other product!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax is awesome Great and easy. I had no troubles at all. I've used turbo tax for 3 years with no problems.
Date published: 2021-03-12
Rated 5 out of 5 by from Love Turbo Tax! Gets easier to use and vavigate each year. This is my 8th consecutive year of using this web application.
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax is Great Helpful to do it myself. Always had returns done by someone else but can do myself with TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from Awesome I like how u can have expertise on how to file an get help
Date published: 2021-03-12
Rated 5 out of 5 by from Fast, easy, understandable. Clickable selections and simple language makes the process easy, particularly when it reminds you that some question "uncommonly" pertain to your taxes, so you don't worry.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6618