TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great experience I love how easy it is to file your taxes while using your phone.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax worked great as always I used Turbo tax for probably the 8th year in a row, and as in past years it readily guided me through all of the information I needed to enter. Each year seems to be a little different for me for the tax entries, so the questions Turbo Tax asks are really helpful for getting that information entered. What is also nice is that I don't have to figure out which form that information goes on -- Turbo Tax does that form me.
Date published: 2021-04-17
Rated 5 out of 5 by from amazing TurboTax as so easy to understand and the best part is its free
Date published: 2021-04-17
Rated 5 out of 5 by from Great Great, quick, precise and useful. Love it will use every year!
Date published: 2021-04-17
Rated 5 out of 5 by from Process was simple except for Investment info Process was simple except for Investment info. Turbotax Tax experts I spoke were knowledgeable.
Date published: 2021-04-17
Rated 4 out of 5 by from Its still a hassle and inconvenient Turbo tax helps some, but I still have to research all the papers and receipts. When will they just go to a 15% flat tax and be done with all this nonsense?
Date published: 2021-04-17
Rated 4 out of 5 by from Excellent software, losing some of it's features Excellent SW, but Intuit is leaving off some of it's traditional features and becoming expensive enough, after over 20 years as a user, to consider competitors products.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is OK but needs some update I have an account with you. I purchase the state software EVERY YEAR. The software that I have purchased is not listed in my account. WHY?? This must be fixed. Another issue is that you should show the final list of figures for all forms when done with each section. This is done on some. A real nice thing would be to show the last two years of figures for all the forms as well. This is only done for some. Lastly, more information should be shown up front if filling late that you cannot use E-FIle after a certain date. It is confusing when this is stated and then it give you an option to E-File. More logic should be added.
Date published: 2021-04-17
Rated 4 out of 5 by from Good Good Product, hard to find , how to use was a bit confusing
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax live full service was great! My experience with TurboTax live was great! The tax expert was responsive to my many questions, explained the differences in my taxes over the years. Chris was patient and took the time to walk me through the process.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 6618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great experience I love how easy it is to file your taxes while using your phone.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo tax worked great as always I used Turbo tax for probably the 8th year in a row, and as in past years it readily guided me through all of the information I needed to enter. Each year seems to be a little different for me for the tax entries, so the questions Turbo Tax asks are really helpful for getting that information entered. What is also nice is that I don't have to figure out which form that information goes on -- Turbo Tax does that form me.
Date published: 2021-04-17
Rated 5 out of 5 by from amazing TurboTax as so easy to understand and the best part is its free
Date published: 2021-04-17
Rated 5 out of 5 by from Great Great, quick, precise and useful. Love it will use every year!
Date published: 2021-04-17
Rated 5 out of 5 by from Process was simple except for Investment info Process was simple except for Investment info. Turbotax Tax experts I spoke were knowledgeable.
Date published: 2021-04-17
Rated 4 out of 5 by from Its still a hassle and inconvenient Turbo tax helps some, but I still have to research all the papers and receipts. When will they just go to a 15% flat tax and be done with all this nonsense?
Date published: 2021-04-17
Rated 4 out of 5 by from Excellent software, losing some of it's features Excellent SW, but Intuit is leaving off some of it's traditional features and becoming expensive enough, after over 20 years as a user, to consider competitors products.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is OK but needs some update I have an account with you. I purchase the state software EVERY YEAR. The software that I have purchased is not listed in my account. WHY?? This must be fixed. Another issue is that you should show the final list of figures for all forms when done with each section. This is done on some. A real nice thing would be to show the last two years of figures for all the forms as well. This is only done for some. Lastly, more information should be shown up front if filling late that you cannot use E-FIle after a certain date. It is confusing when this is stated and then it give you an option to E-File. More logic should be added.
Date published: 2021-04-17
Rated 4 out of 5 by from Good Good Product, hard to find , how to use was a bit confusing
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax live full service was great! My experience with TurboTax live was great! The tax expert was responsive to my many questions, explained the differences in my taxes over the years. Chris was patient and took the time to walk me through the process.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 6618