TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is great. I've used Turbo Tax for 20 years. Always very easy to use and phone service helpful.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbotax I t was hard to fix my taxes but I got it done .by the help of Turbotax
Date published: 2021-03-24
Rated 5 out of 5 by from excellant Fast, easy and accurate as always. Have used Turbo Tax for 5+ years
Date published: 2021-03-24
Rated 5 out of 5 by from Lisa is my hero!! Lisa was an amazing person to work with - she was thorough, empathetic, explained things clearly, walked me through everything we’d need, and got everything done super quickly. This was the first time I didn’t do my own taxes and it was so nice to be able to trust someone else to take care of things. I’m so happy with our experience - I wish I could request to work with Lisa every year!!
Date published: 2021-03-24
Rated 5 out of 5 by from GETS IT DONE! Year after year I am completely satisfied with the ease, efficiency and the accuracy with which Turbo Tax executes my tax returns. Attention to detail and thoroughness of effort is unmatched. Outstanding!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is a great way to file taxes. Turbo tax makes it so easy to file your taxes. It is what I call "Idiot proof ".
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome job Turbo Tax was very helpful. answered the question i had
Date published: 2021-03-24
Rated 3 out of 5 by from The software needs tweaking I was VERY unhappy at not being able to access prior years tax returns while using Turbo Tax live and had to call for help and was told I could only do it through the app on my phone. I needed to make sure that I had all my paperwork before filing and could only do this by comparing what I had this year to previous years. I liked that the return was checked by a second party after my expert filled it in. I didn't like that the expert was only available later nights or weekends but we worked around that and she was very sweet and helpful. It would be helpful to pair up your experts with clients in the same time zone if possible.
Date published: 2021-03-24
Rated 5 out of 5 by from Shocked Honestly they made the process smooth an i gotta say it was quick an painless plus if at any time i was lost i can reach someone 2 walk me rite thru the steps
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is terrific I have filed with them for 6 years and have never had a roblem
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6617
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great. I've used Turbo Tax for 20 years. Always very easy to use and phone service helpful.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbotax I t was hard to fix my taxes but I got it done .by the help of Turbotax
Date published: 2021-03-24
Rated 5 out of 5 by from excellant Fast, easy and accurate as always. Have used Turbo Tax for 5+ years
Date published: 2021-03-24
Rated 5 out of 5 by from Lisa is my hero!! Lisa was an amazing person to work with - she was thorough, empathetic, explained things clearly, walked me through everything we’d need, and got everything done super quickly. This was the first time I didn’t do my own taxes and it was so nice to be able to trust someone else to take care of things. I’m so happy with our experience - I wish I could request to work with Lisa every year!!
Date published: 2021-03-24
Rated 5 out of 5 by from GETS IT DONE! Year after year I am completely satisfied with the ease, efficiency and the accuracy with which Turbo Tax executes my tax returns. Attention to detail and thoroughness of effort is unmatched. Outstanding!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is a great way to file taxes. Turbo tax makes it so easy to file your taxes. It is what I call "Idiot proof ".
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome job Turbo Tax was very helpful. answered the question i had
Date published: 2021-03-24
Rated 3 out of 5 by from The software needs tweaking I was VERY unhappy at not being able to access prior years tax returns while using Turbo Tax live and had to call for help and was told I could only do it through the app on my phone. I needed to make sure that I had all my paperwork before filing and could only do this by comparing what I had this year to previous years. I liked that the return was checked by a second party after my expert filled it in. I didn't like that the expert was only available later nights or weekends but we worked around that and she was very sweet and helpful. It would be helpful to pair up your experts with clients in the same time zone if possible.
Date published: 2021-03-24
Rated 5 out of 5 by from Shocked Honestly they made the process smooth an i gotta say it was quick an painless plus if at any time i was lost i can reach someone 2 walk me rite thru the steps
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is terrific I have filed with them for 6 years and have never had a roblem
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6617