TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is young people friendly Always makes this process simple, and I like how it auto populates my previous year's filing information
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is awesome! Makes filing taxes easy! I would definitely recommend this service.
Date published: 2021-03-26
Rated 5 out of 5 by from Filed Taxes This program doesn't just walk you through steps, if you have questions for certain items, it has additional help to explain.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for the last 6 years and have had nothing but pleasant experiences with them. Easy, quick and accurate! How can you go wrong?
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax helped me file without worry it was a step by step process that made filing something that i wont skip again.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax was easy and FREE!! Loved the simple and easy way to walk through my return. Also got great feedback from tax advisor. Plus, best part of all, FREE!!
Date published: 2021-03-26
Rated 4 out of 5 by from First time using Tax software, and filing myself. Had a few questions when adding information, but most of the time the drop down explanations were adequate to explain my specific questions, and I was able to continue. Next year will be much easier, I predict.
Date published: 2021-03-26
Rated 5 out of 5 by from File with Turbo Tax The instructions are easy to follow. Guides you through each step with ease.
Date published: 2021-03-26
Rated 5 out of 5 by from It was fantastic I worked with Lori, she was amazing, made it so simple for me, I had a new form to enter, she did it seamlessly. Thank you, Lori
Date published: 2021-03-26
Rated 3 out of 5 by from Needs Work I have been using Turbo Tax for probably 10 years. Every year I say I won't do it again. Too hard to navigate, and I'm finding the same problems every year, nothing gets any better. I would want to be able to have a menu where I could go to a particular spot to see what I entered. I find if I try to do that, then I have to answer the same questions AGAIN that I just answered before I went back. I just want to check something and get back again to where I was working! Same problem every year......
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is young people friendly Always makes this process simple, and I like how it auto populates my previous year's filing information
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is awesome! Makes filing taxes easy! I would definitely recommend this service.
Date published: 2021-03-26
Rated 5 out of 5 by from Filed Taxes This program doesn't just walk you through steps, if you have questions for certain items, it has additional help to explain.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for the last 6 years and have had nothing but pleasant experiences with them. Easy, quick and accurate! How can you go wrong?
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax helped me file without worry it was a step by step process that made filing something that i wont skip again.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo tax was easy and FREE!! Loved the simple and easy way to walk through my return. Also got great feedback from tax advisor. Plus, best part of all, FREE!!
Date published: 2021-03-26
Rated 4 out of 5 by from First time using Tax software, and filing myself. Had a few questions when adding information, but most of the time the drop down explanations were adequate to explain my specific questions, and I was able to continue. Next year will be much easier, I predict.
Date published: 2021-03-26
Rated 5 out of 5 by from File with Turbo Tax The instructions are easy to follow. Guides you through each step with ease.
Date published: 2021-03-26
Rated 5 out of 5 by from It was fantastic I worked with Lori, she was amazing, made it so simple for me, I had a new form to enter, she did it seamlessly. Thank you, Lori
Date published: 2021-03-26
Rated 3 out of 5 by from Needs Work I have been using Turbo Tax for probably 10 years. Every year I say I won't do it again. Too hard to navigate, and I'm finding the same problems every year, nothing gets any better. I would want to be able to have a menu where I could go to a particular spot to see what I entered. I find if I try to do that, then I have to answer the same questions AGAIN that I just answered before I went back. I just want to check something and get back again to where I was working! Same problem every year......
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6607