TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from love the convenience ! I enjoy how fast I can get my taxes done. Also when there is a concern CSR take time to solve my problems. Thanks Turbo tax!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax saves time Live Experts help a lot. I really like this tool since it helps to save so much time. There is a still sometimes not obvious what to do, but I it's getting better every year.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy and reliable Turbo tax is easy. Keeps improving! Been doing it for years.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is easy to do Very thorough program. You know your taxes are done right.
Date published: 2021-03-14
Rated 5 out of 5 by from So fast and easy! I feel great saving hundreds of dollars by using turbotax! The software guides you through the process so quick and smoothly. I'll always be back! See you next year Turbo Tax.
Date published: 2021-03-14
Rated 5 out of 5 by from First time filing for taxes was a breeze! I was super worried because it was my first time filing taxing and TurboTax made it so easy to do. I am actually very grateful because I am horrible with finances and to have help along the way made it that much easier to tackle! will definitely recommend to newer and older tax filers!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is Free and easy to file your taxes with! It easily takes you through the necessary steps! Great software!
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax is dissappointin I chose free file plus for $30 but I wasn't allowed to file through plus at the end. I was forced by Turbo Tax to upgrade to Deluxe at a cost of $60. I will not be using your tax program next year!!! I am very upset about being forced to upgrade. This was the only way I was allowed to file after entering all of our tax information. I wasn't allowed to file using the Turbo Tax selection I made at the beginning. I feel like I have been defrauded by Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Glitching in System for 2nd Year I could not file our taxes because their was a glitch in your program and it kept thinking money taken from our pension was taken early. I kept clicking the "none of above button" and it kept reverting to Funds taken early. I was not able to use turbo tax for my husband and I only for my daughter. WASTE! Also, it made me pay for the state filing which is suppose to be free. Will not use again.
Date published: 2021-03-14
Rated 4 out of 5 by from Quick I've been using TurboTax for the past several years and it's been a pretty quick process. Sometimes I feel like it goes too quickly that I feel like I might have missed something, but I haven't encountered any issues. I'm also not sure if I needed to use the Deluxe version this year, but that's what it started me off with instead of the free one like I've used in the past (I truly did not see where that was an option once I got started) and by the end it seemed more trouble than it was worth to go back and try to redo it. Oh well.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from love the convenience ! I enjoy how fast I can get my taxes done. Also when there is a concern CSR take time to solve my problems. Thanks Turbo tax!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax saves time Live Experts help a lot. I really like this tool since it helps to save so much time. There is a still sometimes not obvious what to do, but I it's getting better every year.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy and reliable Turbo tax is easy. Keeps improving! Been doing it for years.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is easy to do Very thorough program. You know your taxes are done right.
Date published: 2021-03-14
Rated 5 out of 5 by from So fast and easy! I feel great saving hundreds of dollars by using turbotax! The software guides you through the process so quick and smoothly. I'll always be back! See you next year Turbo Tax.
Date published: 2021-03-14
Rated 5 out of 5 by from First time filing for taxes was a breeze! I was super worried because it was my first time filing taxing and TurboTax made it so easy to do. I am actually very grateful because I am horrible with finances and to have help along the way made it that much easier to tackle! will definitely recommend to newer and older tax filers!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is Free and easy to file your taxes with! It easily takes you through the necessary steps! Great software!
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax is dissappointin I chose free file plus for $30 but I wasn't allowed to file through plus at the end. I was forced by Turbo Tax to upgrade to Deluxe at a cost of $60. I will not be using your tax program next year!!! I am very upset about being forced to upgrade. This was the only way I was allowed to file after entering all of our tax information. I wasn't allowed to file using the Turbo Tax selection I made at the beginning. I feel like I have been defrauded by Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Glitching in System for 2nd Year I could not file our taxes because their was a glitch in your program and it kept thinking money taken from our pension was taken early. I kept clicking the "none of above button" and it kept reverting to Funds taken early. I was not able to use turbo tax for my husband and I only for my daughter. WASTE! Also, it made me pay for the state filing which is suppose to be free. Will not use again.
Date published: 2021-03-14
Rated 4 out of 5 by from Quick I've been using TurboTax for the past several years and it's been a pretty quick process. Sometimes I feel like it goes too quickly that I feel like I might have missed something, but I haven't encountered any issues. I'm also not sure if I needed to use the Deluxe version this year, but that's what it started me off with instead of the free one like I've used in the past (I truly did not see where that was an option once I got started) and by the end it seemed more trouble than it was worth to go back and try to redo it. Oh well.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6573