TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from taxes made easy I was very hesitant to do my taxes after using a preparer throughout my employment years. However when I retired and my returns were less complex, I tried turbo tax and I love it!
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo tax does well First time ever it let me down . I put in my earnings and I put in my fed taxes for the same amount and it took it. Made me getting back a horrendous amount of taxes. I made the gross error and would have thought Turbo Tax would have flagged that issue.
Date published: 2021-04-22
Rated 5 out of 5 by from It's incredible and a tremendous value-for-money. Saves so much time and after using it for 10 years, never a problem, never amended, never audited. It really is so simple but yet comprehensive and costs much less than an accountant....by far!!
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo tax experience was only average Live experience was satisfactory in that was courteous and provided answers to my questions. My concerns were about the errors that occurred in the processing of the filing.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used Turbo Tax for years and have NEVER been disappointed. When TT offered a tax expert to complete individual taxes, I was thrilled. My taxes are not complicated by any means, but I totally stress over filing taxes and now it's gone. There is no more stress. Thank you!
Date published: 2021-04-22
Rated 4 out of 5 by from easy to use easy to use but kept forcing me to use efile after i told it to mail
Date published: 2021-04-22
Rated 5 out of 5 by from AWESOME MANY THANKS. GREAT TAX SYSTEM FORMAT. I WILL BE BACK NEXT YEAR
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is excellent Overall it was a great experience and fairly easy to use. I do recommend the Premier version at a minimum. It does a lot for you compared to the basic package.
Date published: 2021-04-22
Rated 5 out of 5 by from Fantastic Great! Will not hesitate to use the service again next next year.
Date published: 2021-04-22
Rated 3 out of 5 by from First time I ever had a software error with TT My state filing for NY Box 16 (State Distribution) did not match Box 1 (gross Distribution) There for Box 14a was greater than Box 16 causing an error when final check was completed. Called TT help line but they told me to uninstall TT then re load and redo all my taxes. Had to get help from a professional. TT was not helpful at all. It was clrearly a software issue.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 6564
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from taxes made easy I was very hesitant to do my taxes after using a preparer throughout my employment years. However when I retired and my returns were less complex, I tried turbo tax and I love it!
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo tax does well First time ever it let me down . I put in my earnings and I put in my fed taxes for the same amount and it took it. Made me getting back a horrendous amount of taxes. I made the gross error and would have thought Turbo Tax would have flagged that issue.
Date published: 2021-04-22
Rated 5 out of 5 by from It's incredible and a tremendous value-for-money. Saves so much time and after using it for 10 years, never a problem, never amended, never audited. It really is so simple but yet comprehensive and costs much less than an accountant....by far!!
Date published: 2021-04-22
Rated 3 out of 5 by from Turbo tax experience was only average Live experience was satisfactory in that was courteous and provided answers to my questions. My concerns were about the errors that occurred in the processing of the filing.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome! I have used Turbo Tax for years and have NEVER been disappointed. When TT offered a tax expert to complete individual taxes, I was thrilled. My taxes are not complicated by any means, but I totally stress over filing taxes and now it's gone. There is no more stress. Thank you!
Date published: 2021-04-22
Rated 4 out of 5 by from easy to use easy to use but kept forcing me to use efile after i told it to mail
Date published: 2021-04-22
Rated 5 out of 5 by from AWESOME MANY THANKS. GREAT TAX SYSTEM FORMAT. I WILL BE BACK NEXT YEAR
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is excellent Overall it was a great experience and fairly easy to use. I do recommend the Premier version at a minimum. It does a lot for you compared to the basic package.
Date published: 2021-04-22
Rated 5 out of 5 by from Fantastic Great! Will not hesitate to use the service again next next year.
Date published: 2021-04-22
Rated 3 out of 5 by from First time I ever had a software error with TT My state filing for NY Box 16 (State Distribution) did not match Box 1 (gross Distribution) There for Box 14a was greater than Box 16 causing an error when final check was completed. Called TT help line but they told me to uninstall TT then re load and redo all my taxes. Had to get help from a professional. TT was not helpful at all. It was clrearly a software issue.
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 6564