TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Charged me for unnecessary upgrades I was charged for upgrades with no other options. Because I had the Deluxe Live upgrade I had access to live chat with questions, only, the chat was always busy so I couldn't even get ahold of anyone. I didn't need anything the upgrades offered but had no way to take the upgrade off. The only way to undo this is to start my taxes over completely. I was also charged $44 at the end for the Premium Service Fee which I couldn't undo either.
Date published: 2022-02-26
Rated 5 out of 5 by from TURBOTAX IS AWESOME COST ME $0 TO FILE FEDERAL AND STATE WHEREAS OTHER SITES WERE GOING TO CHARGE $75!
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Did a good job and understood whwn I had technical difficulty
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is awesome Easy to understand and quick customer for ten years
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax eases the pain of tax season Honestly, I deeply dread tax season... but the glimmer of hope I can hold on to is that TurboTax smoothly guides me through it every time. The detailed explanations, tips, and streamlined workflow makes tax season so much more bearable!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is very helpful Turbo tax was very helpful and helped me get my taxes done
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is easy to use and doesn't take long to enter the information and complete.
Date published: 2022-02-26
Rated 4 out of 5 by from Great Made it easy to file our returns. No issues! Will be using again next year
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo taxes is great You did awesome job turbo taxes thanks for your time
Date published: 2022-02-26
Rated 4 out of 5 by from Electronic filing is easier, and faster Easier and faster than filing taxes on paper, no worry about errors, stamps or long wait time for tax refunds.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6546
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Charged me for unnecessary upgrades I was charged for upgrades with no other options. Because I had the Deluxe Live upgrade I had access to live chat with questions, only, the chat was always busy so I couldn't even get ahold of anyone. I didn't need anything the upgrades offered but had no way to take the upgrade off. The only way to undo this is to start my taxes over completely. I was also charged $44 at the end for the Premium Service Fee which I couldn't undo either.
Date published: 2022-02-26
Rated 5 out of 5 by from TURBOTAX IS AWESOME COST ME $0 TO FILE FEDERAL AND STATE WHEREAS OTHER SITES WERE GOING TO CHARGE $75!
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Did a good job and understood whwn I had technical difficulty
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is awesome Easy to understand and quick customer for ten years
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax eases the pain of tax season Honestly, I deeply dread tax season... but the glimmer of hope I can hold on to is that TurboTax smoothly guides me through it every time. The detailed explanations, tips, and streamlined workflow makes tax season so much more bearable!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is very helpful Turbo tax was very helpful and helped me get my taxes done
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is excellent Turbo Tax is easy to use and doesn't take long to enter the information and complete.
Date published: 2022-02-26
Rated 4 out of 5 by from Great Made it easy to file our returns. No issues! Will be using again next year
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo taxes is great You did awesome job turbo taxes thanks for your time
Date published: 2022-02-26
Rated 4 out of 5 by from Electronic filing is easier, and faster Easier and faster than filing taxes on paper, no worry about errors, stamps or long wait time for tax refunds.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6546