TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very easy and helpful So helpful and great experience. I would recommend turbo tax to my friends and family
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes DONE Great experience. Thank you for asking all the important questions.
Date published: 2022-02-27
Rated 5 out of 5 by from Love This ! So Easy This website is great! It's so easy to use, it walks you step by step, it finds you "more money", and really easy to setup a direct deposit.
Date published: 2022-02-27
Rated 3 out of 5 by from Not Great Anymore The difficulties added with the pandemic made some questions confusing and tricky.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Great ! Very simple and easy to do. every page ask you simplified questions so that you can get through it more easy
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is very user friendly I ran into issues from being sick during the pandemic. The TurboTax rep was very helpful and knowledgeable, assisting me to resolve the problem and eventually submit.
Date published: 2022-02-27
Rated 5 out of 5 by from great Quick and easy. Moved right along. This is my fourth year.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is so very user friendly! I am a new widow. My husband was the one that did our taxes ever since we have been married--for 51 years, to be exact! He never really showed me how it was done, what I needed, but with the help of TurboTax I found I was able to navigate and answer questions easily and it provided me with the confidence to continue to use this program from now on. It is so very user friendly and helps you whether you are experienced or a novice with filing taxes. I cannot say enough about how great this experience has been.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy as a first time self-preparer Initially it felt too good to be true, but everything about this program is so intuitive! The fields, interface, live help, and prompts are very easy to follow. The time from the beginning of the application to e-file was a breeze. I recommend for anyone with simple tax returns.
Date published: 2022-02-27
Rated 1 out of 5 by from they suck i have a simple form and you charged me 100.00and some for a 16 retirement savings so was not worth the 16 i got when i spent 100.+
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6541
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and helpful So helpful and great experience. I would recommend turbo tax to my friends and family
Date published: 2022-02-27
Rated 5 out of 5 by from Taxes DONE Great experience. Thank you for asking all the important questions.
Date published: 2022-02-27
Rated 5 out of 5 by from Love This ! So Easy This website is great! It's so easy to use, it walks you step by step, it finds you "more money", and really easy to setup a direct deposit.
Date published: 2022-02-27
Rated 3 out of 5 by from Not Great Anymore The difficulties added with the pandemic made some questions confusing and tricky.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Great ! Very simple and easy to do. every page ask you simplified questions so that you can get through it more easy
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is very user friendly I ran into issues from being sick during the pandemic. The TurboTax rep was very helpful and knowledgeable, assisting me to resolve the problem and eventually submit.
Date published: 2022-02-27
Rated 5 out of 5 by from great Quick and easy. Moved right along. This is my fourth year.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is so very user friendly! I am a new widow. My husband was the one that did our taxes ever since we have been married--for 51 years, to be exact! He never really showed me how it was done, what I needed, but with the help of TurboTax I found I was able to navigate and answer questions easily and it provided me with the confidence to continue to use this program from now on. It is so very user friendly and helps you whether you are experienced or a novice with filing taxes. I cannot say enough about how great this experience has been.
Date published: 2022-02-27
Rated 5 out of 5 by from So easy as a first time self-preparer Initially it felt too good to be true, but everything about this program is so intuitive! The fields, interface, live help, and prompts are very easy to follow. The time from the beginning of the application to e-file was a breeze. I recommend for anyone with simple tax returns.
Date published: 2022-02-27
Rated 1 out of 5 by from they suck i have a simple form and you charged me 100.00and some for a 16 retirement savings so was not worth the 16 i got when i spent 100.+
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6541