TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Awesome Good I got though real fast and easy. Will use again
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax worked for me with Anxiety Using TurboTax for 2020 has been hassle free as I normally dread filing my taxes every year. Its ease of use and helpful tracking was great.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is a great option to file taxes The Turbo Tax E-File option is AWESOME. You can get professional tax help if needed from turbo tax. ONLY ISSUE IVE GOT WITH TURBO TAX IS I PAID THEM FOR MY 2018 TAX RETURN BUT DIDNT FILE TAXES DUE TO A IRS ISSUE,YET TURBO TAX WON'T REPAY ME THE $MONEY$ I PAID THEM! SO THIS IS A VERY BAD ISSUE THEY HAVE OF NOT WANTING TO REPAY CLIENTS WHEN THEY HAF2. SO BEWARE OF THAT.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy & awesome love the ease of filing with turbo tax. this is our 4th year using and will continue
Date published: 2021-03-14
Rated 5 out of 5 by from Excellent Support Great guidance and information to help better understand how to file my return.
Date published: 2021-03-14
Rated 4 out of 5 by from better than it was I still think there should never be a time where turbotax asks me to input something from my prior return. It should populate it since my historical returns were on turbo tax
Date published: 2021-03-14
Rated 2 out of 5 by from Switching next year Used the free version this year. So frustrating. Constantly trying to upsell me and when I accidently selected another version I had to start over to get back to free. I uploaded forms but it made me go in and cancel every box the form didn't fill out (basically I had to confirm every blank box should have been blank). Took over an hour to fill out the simplest return. Will be trying a different service next year.
Date published: 2021-03-14
Rated 5 out of 5 by from Very pleased Great experience and will use it again next year. 9
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax is great! First time using Turbo tax and it was so easy! Would recommend to all my friends
Date published: 2021-03-14
Rated 4 out of 5 by from I've used TurboTax Business for many years This is at least the 7th year I have used TurboTax for my little S corp, after having paid a CPA for a number of years. TurboTax is easy to use and much more economical than using a CPA.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6541
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Awesome Good I got though real fast and easy. Will use again
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax worked for me with Anxiety Using TurboTax for 2020 has been hassle free as I normally dread filing my taxes every year. Its ease of use and helpful tracking was great.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo tax is a great option to file taxes The Turbo Tax E-File option is AWESOME. You can get professional tax help if needed from turbo tax. ONLY ISSUE IVE GOT WITH TURBO TAX IS I PAID THEM FOR MY 2018 TAX RETURN BUT DIDNT FILE TAXES DUE TO A IRS ISSUE,YET TURBO TAX WON'T REPAY ME THE $MONEY$ I PAID THEM! SO THIS IS A VERY BAD ISSUE THEY HAVE OF NOT WANTING TO REPAY CLIENTS WHEN THEY HAF2. SO BEWARE OF THAT.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy & awesome love the ease of filing with turbo tax. this is our 4th year using and will continue
Date published: 2021-03-14
Rated 5 out of 5 by from Excellent Support Great guidance and information to help better understand how to file my return.
Date published: 2021-03-14
Rated 4 out of 5 by from better than it was I still think there should never be a time where turbotax asks me to input something from my prior return. It should populate it since my historical returns were on turbo tax
Date published: 2021-03-14
Rated 2 out of 5 by from Switching next year Used the free version this year. So frustrating. Constantly trying to upsell me and when I accidently selected another version I had to start over to get back to free. I uploaded forms but it made me go in and cancel every box the form didn't fill out (basically I had to confirm every blank box should have been blank). Took over an hour to fill out the simplest return. Will be trying a different service next year.
Date published: 2021-03-14
Rated 5 out of 5 by from Very pleased Great experience and will use it again next year. 9
Date published: 2021-03-14
Rated 5 out of 5 by from turbo tax is great! First time using Turbo tax and it was so easy! Would recommend to all my friends
Date published: 2021-03-14
Rated 4 out of 5 by from I've used TurboTax Business for many years This is at least the 7th year I have used TurboTax for my little S corp, after having paid a CPA for a number of years. TurboTax is easy to use and much more economical than using a CPA.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6541