TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from great and awesome service very knowledgeable step by step instructions easy input great service
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax is a bug-filled mess While still more convenient than filing your own taxes on paper, turbotax's user interface is littered with bugs that cause a negative experience. It will force you to "Review" the same document over and over when you've already filled it out entirely, duplicates "Reviewed" forms when you upload the document to it, and bugs you with self-advertisements between every step. I'll be looking for a better product next year.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is fast and helpful! Turbo Tax is fast and helpful! I have used TurboTax for as long as I can remember, including my entire family
Date published: 2022-02-26
Rated 5 out of 5 by from Great Product!!! Used it for years!! Easy to use, very helpful! Very reliable, can't beat the price !!! $0.00!!!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax was very helpful and respectful I spoke with a live agent and they helped me through the process and were extremely respectful.
Date published: 2022-02-26
Rated 5 out of 5 by from I’ll be coming back next year I only had to wait a few days for my taxes to be done, the people I worked with were super helpful. Happy customer right here!
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome service. My tax professional was very knowledgeable and prompt.
Date published: 2022-02-26
Rated 1 out of 5 by from worse every year. will not return worse every year. will not return. random fees. wont let you change your options tp the free option. so weak
Date published: 2022-02-26
Rated 2 out of 5 by from Turbo Tax is very complicated I was very frustrated many times because it was hard to understand what was wanted.
Date published: 2022-02-26
Rated 5 out of 5 by from 7 year repeat customer for a reason The experience is easy and intuitive... lol pun intended. Each year the process is more thorough and I'm left feeling confident in my taxes!!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6535
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great and awesome service very knowledgeable step by step instructions easy input great service
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax is a bug-filled mess While still more convenient than filing your own taxes on paper, turbotax's user interface is littered with bugs that cause a negative experience. It will force you to "Review" the same document over and over when you've already filled it out entirely, duplicates "Reviewed" forms when you upload the document to it, and bugs you with self-advertisements between every step. I'll be looking for a better product next year.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is fast and helpful! Turbo Tax is fast and helpful! I have used TurboTax for as long as I can remember, including my entire family
Date published: 2022-02-26
Rated 5 out of 5 by from Great Product!!! Used it for years!! Easy to use, very helpful! Very reliable, can't beat the price !!! $0.00!!!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax was very helpful and respectful I spoke with a live agent and they helped me through the process and were extremely respectful.
Date published: 2022-02-26
Rated 5 out of 5 by from I’ll be coming back next year I only had to wait a few days for my taxes to be done, the people I worked with were super helpful. Happy customer right here!
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome service. My tax professional was very knowledgeable and prompt.
Date published: 2022-02-26
Rated 1 out of 5 by from worse every year. will not return worse every year. will not return. random fees. wont let you change your options tp the free option. so weak
Date published: 2022-02-26
Rated 2 out of 5 by from Turbo Tax is very complicated I was very frustrated many times because it was hard to understand what was wanted.
Date published: 2022-02-26
Rated 5 out of 5 by from 7 year repeat customer for a reason The experience is easy and intuitive... lol pun intended. Each year the process is more thorough and I'm left feeling confident in my taxes!!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6535